Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Bernard Jackson

Colorado Springs,CO

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Will provide a professional attitude towards customers along with respect, fairness and honesty when finding the best solution for the customer's need while maintaining and expanding on the positive culture of the organization.

Overview

6
6
years of professional experience

Work History

Groundmen

Main Electric
12.2019 - 09.2022
  • Multitasked - workstations for Linemen, providing proper tools for work day/ job assignment
  • Framed and set electrical poles ensuring proper processes to deliver correct voltage requirements
  • Set Transformers for underground electricity as well as overhead electricity.
  • Recognized and performed duties safety hazards associated with electrical line work.
  • Performed maintenance reconducting work in varied weather conditions.
  • Demonstrated use of electricity principles, safety and processes.

Manager

REPS Union Ave Sports Gym
12.2016 - 12.2019
  • Managed day to day operations
  • Organized wellness plans for members
  • Created and worked with various schools on team building and youth programs
  • Silver Sneakers and Healthy Solutions program manager.
  • Managed and motivated employees to ensure productivity.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Communicated clearly with employees, suppliers and stakeholders to establish business goals.
  • Developed and maintained relationships with customers and suppliers.
  • Opened and closed location to uphold successful operations strategies and maximize business success.

Education

Psychology

Colorado State University
Boulder, CO

Bachelor of Science - Sociology

Colorado State University - Pueblo
Pueblo, CO
2007

Skills

  • Verbal and Written Communication
  • Highly Motivated
  • Excellent customer service skills
  • Level headed under pressure
  • Charismatic
  • Attentive listener
  • Problem solver
  • Dependable and diligent
  • Leadership
  • Project Timeline Adherence
  • Managing Routines
  • Complex Problem-Solving
  • Administration and Reporting
  • Coaching and Mentoring
  • Customer Relationship Management

References

     

Alex Rose (Main Electric General Foreman)   (231)450-2553 

Brad Padula (Owner of Reps Sports Gym Union Ave) (719) 671-6870 

Stig Ganz (Life Coach) (719) 250-6006

Timeline

Groundmen

Main Electric
12.2019 - 09.2022

Manager

REPS Union Ave Sports Gym
12.2016 - 12.2019

Psychology

Colorado State University

Bachelor of Science - Sociology

Colorado State University - Pueblo

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Bernard Jackson