Summary
Overview
Work History
Education
Skills
Certification
Key Qualifications
Professional Attributes
Timeline
Generic

Bernard Jordan

Summary

Experienced professional with a strong background in leadership, security, and customer service, seeking a rewarding position within a government agency where skills in conflict resolution, critical thinking, and organizational management can contribute to the public interest and operational effectiveness.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

United Pacific
05.2024 - Current
  • Supervise daily operations, maintain compliance with company standards and safety regulations.
  • Conduct inventory audits, ensuring accuracy and regulatory compliance.
  • Train and manage staff, promoting teamwork and enhancing performance.

Site Manager

Super Star Car Wash
03.2023 - 05.2024
  • Enforced safety standards and compliance regulations, maintaining a secure environment.
  • Managed staff scheduling, training, and performance evaluations.
  • Addressed and resolved customer and employee conflicts effectively.

General Manager

Speedco Truck Lube and Tires
07.2022 - 05.2023
  • Oversaw operational compliance, ensuring adherence to safety and corporate standards.
  • Conducted regular audits, inventory controls, and managed staff training programs.

Corporate Care Director

Likewize
12.2021 - 07.2022
  • Handled escalated issues and managed client relationships through effective communication.
  • Performed detailed analyses of operational issues, recommending strategic solutions.

General Manager

Rent-A-Center
11.2020 - 11.2021
  • Managed financial operations and ensured compliance with credit regulations.
  • Mediated customer credit issues and facilitated resolution processes.

Security Forces Specialist

United States Air Force
04.2014 - 01.2018
  • Conducted security operations, risk assessments, and incident response.
  • Managed and trained personnel in security and law enforcement procedures.
  • Enforced strict adherence to federal and military regulations.

Assistant Manager

McDonald's
06.2011 - 08.2013
  • Managed team scheduling, training, and customer service excellence.
  • Resolved customer complaints promptly and maintained regulatory compliance.

Education

Associate Degree - Criminal Justice

Community College of the Air Force
Albuquerque, NM
01.2015

High School Diploma - undefined

McEachern High School
Powder Springs, GA
01.2013

Skills

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Inventory and operations management systems
  • Effective communication and documentation

Certification

  • Forklift Certification
  • Guard Card
  • DOT Medical Card

Key Qualifications

  • Active Listening & Communication
  • Problem-Solving & Conflict Resolution
  • Leadership & Team Management
  • Time Management & Organization
  • Critical Thinking & Decision-Making
  • Adaptability & Flexibility
  • Security & Risk Management
  • Relationship Building
  • Integrity & Confidentiality
  • Compliance & Regulatory Knowledge

Professional Attributes

  • Integrity and ethical decision-making
  • Reliability and dedication to duty
  • Continuous commitment to professional growth

Timeline

Assistant Store Manager

United Pacific
05.2024 - Current

Site Manager

Super Star Car Wash
03.2023 - 05.2024

General Manager

Speedco Truck Lube and Tires
07.2022 - 05.2023

Corporate Care Director

Likewize
12.2021 - 07.2022

General Manager

Rent-A-Center
11.2020 - 11.2021

Security Forces Specialist

United States Air Force
04.2014 - 01.2018

Assistant Manager

McDonald's
06.2011 - 08.2013

High School Diploma - undefined

McEachern High School

Associate Degree - Criminal Justice

Community College of the Air Force

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