Bernard Kumah
Minot,ND
Summary
Detail-oriented professional skilled in safe driving practices, route planning, Successfully maintained a good driving record while delivering goods punctually, contributing to improved customer satisfaction and operational efficiency.
Proficient supervisor with extensive experience in team management and operational efficiency. Known for developing training programs and implementing safety protocols that enhance service quality and compliance, ensuring a reliable and productive work environment.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Driver
Shalom Transport LLC.
Minot, ND
01.2025 - Current
- Operated vehicles safely to transport goods efficiently across designated routes.
- Maintained accurate records of deliveries and vehicle inspections to ensure compliance with regulations.
- Communicated effectively with dispatch to coordinate schedules and resolve delivery issues promptly.
- Conducted routine vehicle maintenance checks to minimize breakdowns and ensure operational readiness.
- Adapted to changing route requirements and traffic conditions, ensuring timely deliveries consistently.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Supervisor
Cicada Logistics LLC.
New Town, ND
06.2023 - 01.2025
- Coordinated daily operations to ensure team adherence to safety and quality standards.
- Trained new staff on operational procedures and efficient use of tools and equipment.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrating experience operating heavy equipment. Managed and accounted for equipment/resources; Conducted equipment and component inspections, functional checks, and preventive maintenance.
- Consistently adhered to company and OSHA standards to maintain a safe and efficient work environment.
- Supported machine operators in setup and operational production equipment resulting in efficient runs.
- Supported current production needs by moving items between equipment, conveyers and staging areas.
Terminal Operator
Biourja Petroleum New Town Terminal
New Town, ND
11.2014 - 06.2023
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
Education
Bachelor of Science - Chemistry
University of Cape Coast
Cape Coast, Ghana. West Africa.08-1998
Associate of Arts - Diploma in Education
University of Cape Coast
Cape Coast, Ghana, West Africa 06.1996 - 08.1998
Skills
- Valid Class A Driver's license
- Vehicle inspection
- Safety management
- Vehicle inspections
- Shipping and packaging
- Punctual and reliable
- Problem -solving abilities
- Order picking and processing
Certification
HAZMAT and Tanker endorsements
First Aid and CPR Certified
OSHA Certified
Total Safety H2S
Timeline
Driver
Shalom Transport LLC.
01.2025 - Current
Supervisor
Cicada Logistics LLC.
06.2023 - 01.2025
Terminal Operator
Biourja Petroleum New Town Terminal
11.2014 - 06.2023
Associate of Arts - Diploma in Education
University of Cape Coast
06.1996 - 08.1998
Bachelor of Science - Chemistry
University of Cape Coast