Bernard Leintu
Martinsburg,WV
Summary
Flexible and focused team player with expertise in customer relationship management, HR proficiencies, strategic planning and time management. Considered highly knowledgeable in information technology, CRM systems and program management.
Overview
3
3
years of professional experience
Work History
Talent Acquisition Specialist
Macys Logistics and Operations
Martinsburg, WV
08.2023 - Current
- Researched and identified potential candidates for open positions.
- Conducted initial phone screens of potential candidates.
- Assisted in the development of recruiting strategies to attract qualified applicants.
- Negotiated employment offers with selected candidates.
- Maintained applicant tracking system records and updated candidate information as needed.
- Coordinated interviews between hiring managers and prospective employees.
- Prepared offer letters for successful candidates.
Customer Service Representative
Alorica
Humble, TX
03.2021 - 03.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted Supervisor directly and trained other co-workers.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Education
High School Diploma -
05.2019
- AP Courses in Physics/Chemistry/Statistics
Skills
- Recruitment Planning
- Business Forecasting
- Portfolio Review
- Collective Bargaining Agreements
- Data Analysis
- Training and Mentoring
- Microsoft Office
Languages
French
Native/ Bilingual
Timeline
Talent Acquisition Specialist - Macys Logistics and Operations
08.2023 - Current
Customer Service Representative - Alorica
03.2021 - 03.2023
Martinsburg High School - High School Diploma,