Bernard Moye
St Petersburg,FL
Summary
Adept at operations management and customer service, I significantly enhanced client loyalty and operational efficiency at College Hunks Hauling Junk & Moving. As Owner Operator of Dump The Funk Hauling & Junk Removal LLC, I excelled in business planning and resolving high-stress situations, demonstrating exceptional problem-solving and leadership skills.
Overview
8
8
years of professional experience
Work History
Owner Operator
Dump The Funk Hauling & Junk Removal LLC
2020.07 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Hauling and removing debris and junk household items ect
- Provide moving services as needed
Costumer Service Representative
College Hunks Hauling Junk & Moving
2017.01 - 2020.08
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma - School
DW Waters
Tampa, FL06.2011
Skills
- Operations Management
- Documentation And Reporting
- Hiring
- Business Planning
Moving, Packing & Hauling
Timeline
Owner Operator
Dump The Funk Hauling & Junk Removal LLC
2020.07 - Current
Costumer Service Representative
College Hunks Hauling Junk & Moving
2017.01 - 2020.08
High School Diploma - School
DW Waters