Summary
Overview
Work History
Education
Skills
Certification
Military Service
Timeline
Generic

Bernard Pierce

Clarksville,TN

Summary

Motivated professional with a commitment to top-tier performance. Strong leadership and motivational skills in addition to a focus on customer satisfaction. Maximize quality assurance through compliance with regulatory guidelines and training initiatives. Unwavering commitment to customer satisfaction, with the ability to build productive relationships, resolve complex issues, and win customer loyalty.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Logistics Driver

Pierce Precise Landing
02.2021 - 08.2024
  • Managed the daily operations related to customer service, inventory management, and marketing
  • Negotiated contracts and agreements with business partners, vendors, and customers
  • Maximized revenue and long-term net worth by producing results and performance
  • Hired skilled personnel to handle challenges and obligations of business
  • Defined strategic plans and kept business on track to meet objectives
  • Identified problems, made decisions, and interpreted results based on quantitative techniques
  • Built strong working relationships with customers through professionalism, courtesy, and a commitment to exceptional service delivery experience.
  • Ensured on-time deliveries by consistently adhering to strict schedules and managing time effectively.

Logistics Driver

Expeditus
12.2020 - 02.2022
  • Delivered various types of freight to customers in a timely and safe manner
  • Logged vehicle mileage and fuel costs and submitted reports to supervisors
  • Entered order, product, and vehicle information into company databases for tracking
  • Followed road safety regulations and traffic laws to prevent accidents and vehicle damage
  • Maintained accurate records of delivery confirmations and invoices
  • Reported vehicle problems and needed repairs to management
  • Secured packages in trucks using padding and ratchet straps
  • Checked order contents and quantities to prevent delivery mistakes and increase service accuracy
  • Communicated with customers regarding delivery schedules and unexpected delays
  • Demonstrated safe driving and maintained impeccable driving record
  • Collected signatures from customers to confirm order completion and accuracy
  • Utilized GPS systems to plan delivery routes and avoid congested areas
  • Inspected cargo to verify accuracy and security of goods.

Assembly Quality Control Inspector

American Snuff Company
11.2010 - 01.2021
  • Developed detailed reports to document quality control findings
  • Supported departmental and interdepartmental training activities to meet quality control metrics
  • Performed special inspections on new materials and products to meet brand specifications
  • Maintained inspection records and documentation associated with quality program
  • Coordinated with internal stakeholders to resolve quality control issues
  • Prepared required reports pertaining to quality for management
  • Took measurements using micrometers, calipers and other measuring instruments
  • Stacked and arranged tested products for further processing, shipping, and packaging
  • Recorded inspection and test data, such as weights, temperatures, grades, and moisture content and quantities inspected and graded
  • Computed defect percentages and averages, used formulas and calculators
  • Notified supervisors and other personnel of production problems
  • Compared colors, shapes, textures and grades of products and materials with color charts, templates and samples to verify conformance to standards
  • Cleaned, maintained, calibrated, or repaired measuring instruments or test equipment, such as dial indicators, fixed gauges, or height gauges.

Dishwasher

Ruby Tuesday
04.2019 - 03.2020
  • Adhered to all company safety and sanitation policies and procedures
  • Handled dishwashing tasks to provide kitchen with steady supply of clean pots, pans, and cooking utensils
  • Assisted department team with other duties during high volume periods
  • Cleaned and restocked wash area after each shift
  • Troubleshot problems with dishwashers and fixed basic malfunctions
  • Completed weekly kitchen cleaning and maintenance
  • Completed beginning or closing shift duties as directed by management
  • Monitored dish machine water temperature to verify adherence to sanitation requirements
  • Refilled supplies in restrooms and checked cleanliness levels
  • Emptied trash in kitchen and cleaned trash cans using water and solvents
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.

Shuttle Driver, Detail Cleaner

Gary Matthews Motors
06.2006 - 05.2011
  • Used scrapers, brushes, clothes, cleaners, disinfectants, insecticides, acid, abrasives, vacuums, and hoses
  • Pre-soaked or rinsed machine parts, equipment, or vehicles by immersing objects in cleaning solutions or water, manually or using hoists
  • Drove vehicles to and from workshops and customers' workplaces and homes
  • Inspected parts, equipment and vehicles for cleanliness, damage, and compliance with standards and regulations
  • Cleaned and polished vehicle windows
  • Activated cleaning equipment and machines
  • Mixed cleaning solutions, abrasive compositions, and other compounds, accorded to formulas
  • Cleaned plastic work inside cars using paintbrushes
  • Swept, shoveled, or vacuumed loose debris or salvageable scrap into containers and removed containers from work areas
  • Connected hoses and lines to pumps and other equipment
  • Maintained inventories of supplies
  • Rinsed objects and placed them on drying racks and use cloth, squeegees, and air compressors to dry surfaces
  • Delivered courteous guest service and effectively resolved customer complaints
  • Operated assigned shuttle bus on multiple routes to transport passengers to destinations
  • Relayed accurate directions to passengers regarding destinations within local areas
  • Communicated delays, construction and other irregularities to dispatch office to aid in alternate route mapping
  • Prepared and maintained shuttle logs and maintenance records
  • Performed vehicle inspections and fueled vehicles prior to pickups
  • Complied with local and state traffic and roadway laws while on duty
  • Drove responsibly to provide passengers safe travel experience
  • Prepared and submitted reports on number of passengers and trips, hours worked, mileage, fuel consumption and fares received
  • Regulated heating, lighting and ventilation systems for passenger comfort
  • Arranged to pick up particular customers and groups on regular schedule
  • Cleaned interiors and washed and polished exteriors of automobiles
  • Communicated with dispatchers by radio, telephone and computer to exchange information and received requests for passenger service.

Plane Captain, Aviation Ordnance

United States Navy
07.2000 - 12.2004
  • Assessed current and anticipated flight environment, identifying and anticipated operational threats or errors
  • Worked with flight mechanics on aircraft maintenance status, communicating and noting critical information
  • Wrote specified information in flight records, such as flight times, altitudes flown, and fuel consumption
  • Supervised crew members
  • Ordered changes in fuel supplies, loads, routes, or schedules to maintain safety of flights
  • Checked aircraft prior to flights to ensure that engines, controls, instruments, and other systems were functioning properly
  • Maintained inventory levels, ordered new supplies as necessary
  • Operated machines to flush earth cuttings and to blow dust from holes
  • Compiled and kept gun and explosives records in compliance with local and federal laws
  • Cleaned, gauged and lubricated gun ports
  • Lowered perforating guns into wells using hoists
  • Signaled crane operators to move equipment
  • Assembled and positioned equipment, explosives, and blasting caps in holes at specified depths and load perforating guns and torpedoes with explosives.

Cook, Cashier Assistant

Krystals
06.1998 - 06.2000
  • Balanced cash drawer by counting cash at beginning and end of work shift
  • Assisted with opening and closing procedures
  • Aided supervisor in controlling customer flow and backed up lines
  • Discounted purchases by redeeming coupons
  • Ensured accuracy of item pricing and discounts by referring to price lists
  • Developed strong customer service skills by assisting customers with their purchases
  • Kept cash register area clean and organized by sanitizing belts and emptying trash cans
  • Offered assistance to customers in locating desired items
  • Supervised others and provided on-the-job training
  • Prepared variety of dishes using industrial kitchen equipment
  • Assisted with food prep tasks, maximizing downtime during off-peak periods
  • Labeled and dated food, keeping industrial refrigerators and freezers neat and orderly
  • Stocked, rotated and faced products with attention to product quality and expiration dates
  • Turned and stirred foods to confirm even cooking
  • Demonstrated new cooking techniques or equipment to staff
  • Removed trash and cleaned kitchen garbage containers
  • Seasoned and cooked food according to recipes or personal judgment and experience.

Education

High School Diploma -

Northeast High School
Clarksville, TN
01.2000

Skills

  • Team Development
  • Microsoft Excel
  • Quality Control
  • Microsoft Word
  • Equipment Inspection
  • Fluent in English
  • Passenger Interaction
  • Stocking and Replenishing
  • Pickup and Drop-Off Scheduling
  • Customer Service
  • Assembly
  • Calibration
  • Quality inspection
  • Guest services
  • General Housekeeping
  • Packaging Operations
  • Manufacturing
  • Workplace Cleanliness

Certification

Driver's License, Class D

Military Service

United States Navy, United States, E3, 07/01/00, 12/01/04

Timeline

Logistics Driver

Pierce Precise Landing
02.2021 - 08.2024

Logistics Driver

Expeditus
12.2020 - 02.2022

Dishwasher

Ruby Tuesday
04.2019 - 03.2020

Assembly Quality Control Inspector

American Snuff Company
11.2010 - 01.2021

Shuttle Driver, Detail Cleaner

Gary Matthews Motors
06.2006 - 05.2011

Plane Captain, Aviation Ordnance

United States Navy
07.2000 - 12.2004

Cook, Cashier Assistant

Krystals
06.1998 - 06.2000

High School Diploma -

Northeast High School

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Bernard Pierce