Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bernard M Pringle

Thomasville,Georgia

Summary

PROFESSIONAL CAREER OBJECTIVE: Focused Parts Manager well-versed in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities.

Overview

20
20
years of professional experience

Work History

Sales Representative

Lowes Home Improvement
10.2020 - Current
  • Managed over 50 customers onsite or calls per work shift
  • Developed and maintained comprehensive understanding of products and services.
  • Trained and mentored new sales representatives.
  • Help maintain inventory of all appliances
  • Met department goals

Maintenance Planner

FPL Food Inc
05.2019 - 10.2020
  • Established production tracking or quality control systems, quality control, maintenance, or other operational reports, to detect production problems
  • Negotiate materials prices with suppliers
  • Coordinate or recommend procedures for facility or equipment maintenance or modification, including replacement of machines
  • Initiate or coordinate inventory or cost control programs
  • Institute employee suggestion or involvement programs.
  • Purchase Orders

Assistant Service Manager

Flowers Honda
01.2015 - 05.2019
  • Create repair orders for customers concerns
  • Based on technician's notes and findings, present recommended repairs to customer and explain the benefit of each recommended repair
  • Monitor and track all service sales and repair orders
  • Parts Experience
  • Processed Warranty's

Parts Advisor

Capital Eurocars
01.2013 - 01.2015
  • Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions
  • Maintained extensive understanding of common problems and methods for repair.
  • Examined returned parts for defects, and exchange defective parts or refund money
  • Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.

Assistant Service Manager

Prince Chevrolet GMC Cadillac
01.2011 - 01.2013
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Resolved customer complaints in professional and timely manner.
  • Worked side by side with desk manager to create repair orders for used vehicles before they are put up for sale
  • Determined the safety and inspection aspects of vehicles and made sure all used cars passed
  • Worked with parts counter to ensure parts were ordered
  • Parts Inventory yearly

Service Manager

Albany Motorcars
01.2004 - 01.2011
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Resolved customer complaints in professional and timely manner.
  • Analyzed service reports to identify areas of improvement.
  • Monitored service staff performance and provided feedback for improvement.

Education

Bachelor of Science -

Albany State University
Albany, GA
07.2023

Associate of Science -

Albany State University
Albany, GA
12.2022

Skills

  • Records Accuracy
  • Train Workers
  • Improve Employee Performance
  • Parts Identifications
  • Customer Experience
  • Sales

Timeline

Sales Representative

Lowes Home Improvement
10.2020 - Current

Maintenance Planner

FPL Food Inc
05.2019 - 10.2020

Assistant Service Manager

Flowers Honda
01.2015 - 05.2019

Parts Advisor

Capital Eurocars
01.2013 - 01.2015

Assistant Service Manager

Prince Chevrolet GMC Cadillac
01.2011 - 01.2013

Service Manager

Albany Motorcars
01.2004 - 01.2011

Bachelor of Science -

Albany State University

Associate of Science -

Albany State University

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Bernard M Pringle