Summary
Overview
Work History
Education
Affiliations
Timeline
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Bernard Smith

Fort Washington,MD

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.

Overview

7
7
years of professional experience

Work History

Engineering Machanical Supervisor

Grand Hyatt DC
Washington, DC
06.2022 - Current
  • Directed the installation and commissioning of new machinery and equipment.
  • Monitored performance metrics such as safety, quality, productivity, and cost control to ensure engineering goals were met.
  • Developed standard operating procedures for engineering operations in accordance with safety standards.
  • Evaluated and implemented process improvements to maximize efficiency and reduce costs.

Lead Engineer

J Street Companies
Washington, DC
12.2016 - 07.2022
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Assisted in creating budgets for departmental expenses including personnel costs.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Created new strategies for improving customer service standards within the organization.
  • Implemented cost-cutting measures without compromising quality of services offered.
  • Analyzed financial data related to departmental budgeting activities on a regular basis.
  • Reviewed reports from subordinate staff members before submitting them to senior management.
  • Participated in conferences related to industry trends or organizational developments.
  • Complied with company policies, objectives and communication goals.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Provided ongoing training to address staff needs.
  • Coordinated employee schedules according to shift changes and availability.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Responded to customer questions regarding products, prices and availability.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
  • Coached staff members to develop long-term career goals.
  • Implemented strategies to take advantage of new opportunities.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Assessed company operations for compliance with safety standards.
  • Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.
  • Conducted regular inspections of equipment, buildings, grounds, and other areas to identify necessary repairs or improvements.
  • Managed emergency situations such as fires, floods, power outages and other events impacting the facility.
  • Prepared documents related to contracts, leases, permits and other legal matters concerning the facility.
  • Developed and implemented policies and procedures for maintenance, repair and operations of facilities.
  • Monitored facility operations to ensure adherence to safety regulations and compliance with applicable laws.
  • Coordinated the activities of subcontractors in relation to facility maintenance projects.
  • Maintained records of all building systems including HVAC, plumbing, electrical.
  • Assisted in budgeting for preventive maintenance costs associated with operational needs.
  • Planned upgrades or renovations for existing facilities based on customer feedback or changing needs.
  • Scheduled preventative maintenance visits from outside vendors for specialized services such as elevator and escalator inspection or fire alarm system testing.
  • Responded promptly to tenant requests for service or repair work within established timeframes.
  • Generated reports detailing performance metrics such as energy usage or cost savings initiatives.
  • Negotiated with vendors regarding pricing on materials required for facility upgrades or repairs.
  • Ensured that all facilities are kept clean by scheduling regular cleaning services according to industry standards.
  • Tracked inventory levels of supplies used in daily operations.

Education

High School Diploma -

Spingarn High School
Washington, DC
05.1978

Affiliations

  • Camping And Fishing

Timeline

Engineering Machanical Supervisor

Grand Hyatt DC
06.2022 - Current

Lead Engineer

J Street Companies
12.2016 - 07.2022

High School Diploma -

Spingarn High School

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Bernard Smith