Bernard Szeneitas III
Brooklyn,NY
Summary
Operationally focused on customer service and network building. Swiftly develops vital relationships critical improvement in planning to operate as an effective business entity. Property manager versed in all aspects of leasing, marketing, staffing, financial reviews and budgeting.
Overview
10
10
years of professional experience
Work History
Real Estate and Customer Experience, Manager
Prologis
New York, NY
08.2022 - Current
- Industrial Complex: 6 Properties, 1.1 million square feet
- Established and managed an operating budget up to $4.3 million dollars
- Established and managed a capitol budget up to $2 million dollars
- Reconcile annual operating expenses based on actual expenses, including gross up, expense cap, and expense floor calculations.
- Monitored revenue status and created detailed reports for senior management.
- Conducted data analysis to prepare forecasts and identify trends.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Recruited and hired qualified candidates to fill open positions.
- Prepared reporting to provide analytical support during month-end close process.
- Exercised direct supervision over property staff.
- Analyzed budgets and implemented action plans to rectify issues.
- Monitored job sites to analyze problems and recommend and implement solutions.
Property Manager
Akelius Real Estate
New York, NY
01.2021 - 04.2022
- Oversee a portfolio of four properties: 269 units, totaling 250,000 sq ft.
- Propose capital budgeting decisions based on detailed project analysis of cash investment, net value and risk analysis.
- Applied investment knowledge to constantly upgrade investment portfolio content.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Biweekly reviewed of collection statements, profit and loss statements, inventory reports and accounts payable reports.
- Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
- Maintained thorough, accurate and compliant records for internal and regulatory audits.
- Developed and managed on-site staff through recruitment, training and motivation.
- Inspected properties weekly to identify deficiencies and schedule repairs.
- Coordinated general maintenance and repairs to keep facilities operational and attractive.
- Updated tenant and unit information to keep current in housing database.
Senior Property Manager at 123 PLG
The Moinian Group
Brooklyn , New York
10.2019 - 01.2021
- Assisted with opening The Moinian Group's first residential building in Brooklyn.
- A luxury building: 326 market units, 141 low income units (130 AMI), 469,000 square feet, 50,000 square feet of amenities.
- Molded policies, coordinated work flow for a new development asset.
- Constructed operating budget (2019 &2020), reviewed financials and expense analysis.
- Liaison between companies and owners to address and remedy ongoing concerns.
- Abstracted all leases (commerical & residential) and entered all pertinent information into Yardi.
- Work with city agencies to comply with safety codes and regulations.
- Maintain regular communication with 3rd party vendors, tenants, and ownership.
- Conduct staff meetings, assist with staff onboarding, hiring and firing.
- Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
- Oversees rent collection, billing and daily arrears.
- Managed overall tenant relations, including promoting tenant satisfaction and company standards.
- Coordinated general maintenance and repairs to keep facilities operational and attractive.
Operations Manager at Jackson Park
Tishman Speyer
New York, NY
08.2017 - 10.2019
- Assisted with launching/opening Tishman Speyer's first residential building from inception
- Managed 1,871 residential units along with five commercial tenants totaling over 2.2 million square feet; rent stabilized
- Assisted with executing D.O.B. requirements & compliance to ensure the buildings opened in lieu to the lender's target date; December 2017
- Aided senior management during executive decision-making; third party contacts
- Security; Implemented policies and standard operating procedures for 28 employees in a conscious effort to deliver top-quality service; 32BJ SEIU
- Created and implemented the electronic RIFD door database & elevator dispatching programming
- Security & Carpentry; Recruited, hired and trained crew members on application of projects, customer relations and customer service
- Coordinate maintenance and major repairs to keep facilities operational and attractive
- Meets with the city committees to discuss environmental compliance; BCP
- Inspects; vacant and occupied units to determine, if repairs and maintenance is required
- Drives tenant feedback to deliver information to management for corrective action and improvements
- Fulfill Tishman Speyer's vision and strategy to achieve the companies standard specific client needs
- Improved morale and management communication by creating employee recognition and rewards practices
Property Manager at SKY
The Moinian Group
New York, NY
02.2017 - 09.2017
- Effectively controlled the release of proprietary and confidential information for general client lists
- Managed high rise luxury property of 1,175 units, rent stabilized, low income; 80/20
- Fully abstracted all leases and entered all pertinent information
- Analyzed and maintained in-depth knowledge of competition through persistent and consistent evaluation of market conditions and trends
- Assembled and reported operational and financial data to the General Manager
- Responsible, with the aid of the resident manager, 29 building employees; Local 621, United Workers of America
- Delivered exceptional level of service to each resident by addressing all concerns and answering all inquiries
Property Manager at the Renaissance
The Moinian Group
New York, NY
11.2015 - 09.2017
- Managed high rise luxury property of 221 units, market rate
- Review, negotiate, execute leases with current tenants, oversaw leasing agents in order to guarantee higher retention rates
- Responsible, with the aid of the resident manager, 10 building employees; Local 621, United Workers of America
- Handled all legal matters regarding evictions, non-payments, and nuisance cases
- Personally handle resident complaints
- Communicated with resident manager and staff to ensure timely completion of renovation and turns of new units, reducing vacancy
- Monitored and documented all income, including delinquencies
- Collected monthly assessments, rental fees, deposits and payments
- Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery
Assistant Property Manager At The Renaissance
The Moinian Group
New York, NY
09.2014 - 09.2015
Education
Bachelor of Arts -
Rutgers, The State University of New Jersey
Compliance; Federal Fair Housing Requirements
Port Authority: SIDA
Skills
- Policy/program development
- Business processes and procedures
- Operations management
- Capital improvement planning
- Contract Negotiation
- Policy enforcement
- Vendor relationships
- Staff supervision
- Proficient: Yardi Voyager, PM Web, Building Link, Microsoft Office, Schindler ID, Vision Link
- Background in property management
- Collection management proficiency
- Lease agreements proficiency
- Fair housing mandates
Timeline
Real Estate and Customer Experience, Manager
Prologis
08.2022 - Current
Property Manager
Akelius Real Estate
01.2021 - 04.2022
Senior Property Manager at 123 PLG
The Moinian Group
10.2019 - 01.2021
Operations Manager at Jackson Park
Tishman Speyer
08.2017 - 10.2019
Property Manager at SKY
The Moinian Group
02.2017 - 09.2017
Property Manager at the Renaissance
The Moinian Group
11.2015 - 09.2017
Assistant Property Manager At The Renaissance
The Moinian Group
09.2014 - 09.2015
Bachelor of Arts -
Rutgers, The State University of New Jersey
Compliance; Federal Fair Housing Requirements
Port Authority: SIDA
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