BERNARD J THOMPSON
Acworth,GA
Summary
Results-driven Sales Executive bringing outstanding account management skills, multitasking and time management abilities. With over 20 years of sales experience developing, acquiring and retaining top accounts. Areas of emphasis include territory development, affective communication, consistent follow up.
Overview
24
24
years of professional experience
Work History
SALES ACCOUNT MANAGER
Fleetcor Technologies Inc
NORCROSS, GA
02.2009 - 06.2024
- Utilized CRM - Salesforce- to collect, organize and manage sales data and customer information.
- Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
- Established 300-400 ne accounts each year through successful client development
- Scheduled and average of 5 appointments per day
- Completed a average of 50-70 calls per day
- Collaborated with cross-functional teams such as finance, operations, legal, and marketing to identify new opportunities for growth.
- Surpassed the annual quata by 20%
- Presidents Club Award Winner
INSIDE SALES
NEW YOU INC.
NORCROSS, GA
01.2006 - 02.2024
- Scheduled and average of 4 appointments per day
- Upsold add-on services to existing customers
- Upsold add-on services to existing customers
- Completed an average of 50-60 calls per day
- Negotiated contracts and payments solutions
- Prepared sales documents and order forms
- Monitored market conditions, product innovations, and competitor activity
- Handled shipping and processing orders
- Wrote sales proposals
- Surpassed annual sales quata by 15%
- Formulated trusted relationships with key accounts.
ACCOUNT EXECUTIVE
Rubicon Global
ATLANTA, GA
06.2016 - 01.2020
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Answered 20-30 calls per shift to assist with customer questions and concerns.
- Recognized by management for providing exceptional customer service.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained updated knowledge through continuing education and advanced training.
- Prioritized and organized tasks to efficiently accomplish service goals.
Sales Executive
FIRST DATA MERCHANT SERVICES
ATLANTA, GA
04.2000 - 01.2006
- Assessed customer needs and educated on product functionality and features.
- Traveled to trade show twice each year in New York and Las Vegas. shipped products displays, set up booths, pitched and closed accounts on site
- Built sales forecasts and schedules to reflect desired productivity targets.
- Utilized product knowledge and strong communication skills to build customer confidence and rapport
- Utilized up-to-date developments in-commerce and the payment industry to increase customer satiscafaction
- Created and delivered sales presentations
- Presidents Club Winnner2004-2005
OUTSIDE SALES
Rubicon Global
ATLANTA, GA
06.2016 - JUNE
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained updated knowledge through continuing education and advanced training.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
Education
Some College (No Degree) - Marketing
ALABAM A&M UNIVERSITY
Huntsville, ALSkills
- Business Growth and Retention
- Demand Forecasting
- Client Relationship Building
- Business Strategies
- Upselling and Consultative Selling
- Strong Interpersonal Skills
- Skilled Multi-Tasker
- Account Development
- Proven Sales Track Record
- B2B Sales
Timeline
ACCOUNT EXECUTIVE
Rubicon Global
06.2016 - 01.2020
OUTSIDE SALES
Rubicon Global
06.2016 - JUNE
SALES ACCOUNT MANAGER
Fleetcor Technologies Inc
02.2009 - 06.2024
INSIDE SALES
NEW YOU INC.
01.2006 - 02.2024
Sales Executive
FIRST DATA MERCHANT SERVICES
04.2000 - 01.2006
Some College (No Degree) - Marketing
ALABAM A&M UNIVERSITY
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