Pharmacy professional with twenty years of pharmacy operations, ensuring regulatory compliance and leadership. Implement strategic planning to optimize workflow and focus on team collaboration to drive results. Skilled development of policies and procedures, service models, pharmacy budget, strategic analysis and planning, revenue cycle enhancement, survey readiness experience with JCAHO, ACHC and PCAB accreditations. Adaptable and reliable with commitment to excellence in service and outcomes.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Director of Pharmacy
Arizona Specialty Hospital
12.2020 - Current
Responsible for providing leadership, direction and decision-making across the continuum of care, inpatient and outpatient pharmacy services for Arizona Specialty Hospital.
Formulates annual operating and capital budget including new services or programs, expense reduction, managed care utilization systems and inpatient cost strategies.
Assures department(s) exemplifies company mission statement while delivering those principles across the continuum of care.
Ensures pharmacy team meets departmental competency and compliance to all regulatory accrediting institutions and hospital standards of care.
Administrative responsibilities include reporting to Chief Nursing Officer, Medical Executive Committee, Hospital Board, Pharmacy Monthly Operating Report (MOR) and Budgetary aspects of Pharmacy, Standardize Formulary and Contract Negotiation.
Developed and implemented continuous quality improvements, home medication reconciliation prior to admission to minimize missing medications, safe medication administration and reduction in cost with loan to borrow.
Engaged and established strong collaborative relationships with physicians and hospital leaders.
Creating a positive and collaborative interdisciplinary work environment between clinical operations and patient care.
Collaborated with management at the local and system level to standardize policies and practices to achieve best practices.
Developed and executed strategic plan to reduce and maintain productivity expenditures to align department with organizational objectives.
Co-Chair Pharmacy and Therapeutics Committee and lead Antimicrobial Stewardship and Drug Diversion and Medication Management Committees.
Responsible for pharmacy budget, consistently achieving reductions in drug spend through clinical initiative development and implementation.
Consistently maintaining a 99% compliment formulary and achieving reductions in overall spend.
Ensure compliance with Centers of Medicare and Medicaid Services, Joint Commission, and Arizona State Board of Pharmacy regulations related to medication management.
Through CPOE, performed safe, efficient, and cost-effective order verification and delivery of medications.
Provided medication consultation, drug therapy recommendations and formulary alternatives for physicians, nurses, and ancillary staff.
Manage the timely dispensing of medications for patients on nursing units, ER, and outpatient clinics.
Compound specialized medications as required for level 3 NICU and Oncology units.
Carry out monthly narcotic surveillance reviews and daily discern alerts.
Supervise pharmacy technicians and ensure compliance within hospital policy and state regulation.
Provided clinical support, including pharmacokinetic dosing and monitoring.
Renal dose adjustment of medications per protocol.
Applied evidence-based medicine within pharmacy operations.
Established and maintained collaborative relationships with physicians, nursing and other healthcare professionals.
Prepared IV admixtures under USP 797 & 800 aseptic technique in accordance with hospital policy and procedures.
Respond to Pediatric/Neonatal codes.
Provide monthly nursing unit education.
Utilize Cerner, Pharmacy Keeper, Word, Excel and Tableau.
A 404 licensed nonprofit acute care hospital.
Director of Pharmacy
Tenet Healthcare – Abrazo Scottsdale Campus
06.2015 - 05.2019
Responsible for providing oversight, direction and decision-making across the continuum of care, inpatient and outpatient pharmacy services for Abrazo Scottsdale Campus.
Administrative responsibilities include reporting to Chief Financial Officer, Medical Executive Committee, Hospital Board, Managing P&L and Budgetary aspects of Pharmacy Operations, Cost Savings Initiatives, Standardized National Formulary and Contract Negotiation.
Developed and implemented continuous quality improvements bringing medication reconciliation for all patient transitions from 34% to 73% compliance in 2018 and patient satisfaction, specifically medication education/side effects, scores from 44% to 68% overall.
Engaged and established strong collaborative relationships with physicians and key leaders.
Creating a positive and collaborative interdisciplinary work environment between clinical operations and patient care.
Collaborated with management at the local and system level to standardize policies and practices to achieve best practices.
Developed and executed strategic plan to reduce and maintain productivity expenditures to align department with organizational objectives, FTE reduction from 13.5 to 12 and overtime expenses held to less than 3%.
Initiated and Lead Antimicrobial Stewardship and Drug Diversion and Medication Management Committees, improving ASP program from $12.85 per adjusted patient day down to $7.04 in 2017 and $7.71 in 2018, per APD.
Responsible for $3.3M pharmacy budget, consistently achieving reductions in drug spend through clinical initiative development and implementation.
Consistently maintaining a 99% compliment formulary and achieving a 17.5% reduction in overall spend in 2018.
Ensure compliance with Centers of Medicare and Medicaid Services, Joint Commission, and Arizona State Board of Pharmacy regulations related to medication management.
Initiated and finalized technology conversion (Omnicell – FY’-16) for pharmacy automation and perpetual inventory management system.
Implemented employee engagement program, improving satisfaction scores 30% overall from FY’15 to FY’16 and continue to maintain high scores in upper 80% percentile.
A 136 bed Joint Commission accredited hospital.
Pharmacist, Abrazo Maryvale Campus
Tenet Healthcare
09.2013 - 06.2015
Assisted pharmacy director in managing day to day operations and leading department as a liaison on various hospital committees.
Appointed Pharmacy IT specialist for Cerner Millennium implementation; Cerner Millennium Super user and trainer.
Member of Maryvale Events Committee, developing programs to create a positive work environment by challenging, coaching and recognizing pharmacy staff.
Lead and developed LEAN metrics and key performance indicators for pharmacy department.
Provided automatic pharmacokinetic dosing, renal dose adjustments, and recommendations for drug therapy based on hospital formulary and daily therapeutic duplication and titration screening on inpatient profiles.
Pharmacist (Tele-Pharmacy)
MediStar Healthcare
01.2013 - 03.2014
Responsible for providing clinical services remotely covering several healthcare facilities.
Team leader for Bakersfield and Putnam sites.
Provided timely and accurate order verification based on hospital policies and protocols.
Responded to queries regarding drug availability, dosing, appropriate therapy and compatibility.
Provided clinical support, including first dose antibiotics, therapeutic interchanges, and therapeutic recommendations.
Licensed in AZ, CO, DE, MD, NC, NV, NM, PA
Interim Director of Pharmacy
Select Specialty Hospital – Good Samaritan
01.2013 - 04.2013
Responsible for pharmacy operations, regulatory compliance and clinical services.
Pharmacist in charge at Good Samaritan and Scottsdale sites.
Planned and managed pharmacy processes including inventory management, (formulary) and budget.
Member of hospital committees such as Pharmacy and Therapeutics, JCAHO Steering, Policy and Procedure.
Evaluated potential patient cost based on therapy requirements for Case Management.
Supervised and supported pharmacy staff as well as provided leadership in new program development.
Revitalized Antimicrobial Stewardship program, Coumadin and Epogen utilization monitoring.
Pharmacist - Overnight
St. Francis Hospital
01.2009 - 12.2012
Renal dose adjustment of medications per protocol and clinical judgement.
Provided timely and accurate dispensing of medications to units.
Responded to queries regarding drug availability, dosing, appropriate therapy and compatibility.
Provided clinical support, including pharmacokinetic dosing and monitoring.
Utilized protocols to ensure cost containment and drug utilization.
Provided sterile compounding of critical drips, pediatric medications and antibiotics.
Monitored pre-packing and labeling of medications in unit dose quantities.
Supervise pharmacy technicians and ensure compliance hospital policy and state regulation.
Assistant Pharmacy Manager
Walmart Pharmacy
05.2005 - 12.2008
Increased total retail revenue of pharmacy by 20% while maintaining excellent patient satisfaction scores.
Drove high quality medication accuracy and optimized patient drug regimens.
Collaborated with providers and insurances to bring maximum patient benefits.
Lead 6 associates while managing script volumes of 350 a day.
Initiated and maintained Diabetes Disease State Management in collaboration with other Health Care providers, Organized Several Diabetes Day Events, thereby increasing sales and new opportunities.
Education
Doctorate of Pharmacy -
Temple University School of Pharmacy
Philadelphia, PA
05.2005
Master’s in Business Administration - Health Administration
Grand Canyon University
Phoenix, AZ
10.2017
Skills
Advanced skills using Microsoft Office (Excel, Word, Access, Visio, PowerPoint & Outlook)
eHR Programs: Meditech, QS1 and Cerner Millennium
Automated Dispensing Systems: Acudose, Omnicell and Pyxis
Affiliations
ACHE American College of Healthcare Executives
ASHP, American Society of Health-System Pharmacist
American College of Healthcare Executives
Certification
Arizona, S015962
Delaware, A10003564
Timeline
Director of Pharmacy
Arizona Specialty Hospital
12.2020 - Current
Clinical Overnight Pharmacist
Banner Health – Del.Webb Medical Center
12.2017 - Current
Director of Pharmacy
Tenet Healthcare – Abrazo Scottsdale Campus
06.2015 - 05.2019
Pharmacist, Abrazo Maryvale Campus
Tenet Healthcare
09.2013 - 06.2015
Pharmacist (Tele-Pharmacy)
MediStar Healthcare
01.2013 - 03.2014
Interim Director of Pharmacy
Select Specialty Hospital – Good Samaritan
01.2013 - 04.2013
Pharmacist - Overnight
St. Francis Hospital
01.2009 - 12.2012
Assistant Pharmacy Manager
Walmart Pharmacy
05.2005 - 12.2008
Doctorate of Pharmacy -
Temple University School of Pharmacy
Master’s in Business Administration - Health Administration