Bernard Willard
Cartersville,GA
Summary
Experienced business owner who successfully transformed a struggling restaurant into a thriving enterprise, increasing weekly sales from $6,000.00 to $14,000.00 within six months. Demonstrated entrepreneurial skills by establishing a non-profit organization from the ground up, which now includes a dedicated team of over 200 individuals. Possesses a diverse skill set and owner's mindset to tackle any challenge and deliver results. Driven by a strong commitment to policies and thrives in organized environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Maintenance Technician
Greystar
Cartersville, GA
04.2024 - Current
- Daily grounds keeping and pool maintenance
- Finished paperwork for record-keeping and customer use
- Thoroughly clean and lubricate parts to keep equipment operating at peak performance
- Minor wall repairs, such as installing drywall and repairing and applying wallpaper, to keep the walls in good shape
- Investigate and repair mechanical issues with machines
- Clean and lubricate machinery shafts, bearings, and gears to ensure proper maintenance
- Used sledge hammers, shovels, picks, rakes, weed trimmers, and leaf blowers to maintain the exterior of the facility
- Complete repairs using power and hand tools in a safe and precise manner
- Daily janitorial duties
- Use problem-solving skills to quickly resolve issues with little supervision
- Repair building systems with both power and hand tools.
Owner/Operator
The Bearded Handyman
08.2022 - Current
- Home renovations, deck builds, appliances repair & installation, plumbing repairs, drywall repair, installation, painting, trim installation, new window replacement.
Maintenance Supervisor
Asset Living
Cartersville, GA
09.2023 - 04.2024
- Responsible for all maintenance operations of the community, including service requests, preventative maintenance, personnel management, compliance with safety standards, and customer service
- Worked alongside the Community Manager in overseeing the activities of assigned staff and vendors to ensure the maintenance of the property.
Maintenance Technician
Elmington Property Management
Nashville, TN
02.2022 - 08.2022
- Finished paperwork for record-keeping and customer use
- Thoroughly cleaned and lubricated parts to keep equipment operating at peak performance
- Did minor wall repairs, such as installing drywall and repairing and applying wallpaper, to keep the walls in good shape
- Looked into and fixed mechanical issues with machines
- Cleaned and lubricated machinery shafts, bearings, and gears to ensure proper maintenance
- Replacement parts and components, as well as entire systems, were installed by me
- Used sledge hammers, shovels, picks, rakes, weed trimmers, and leaf blowers to maintain the exterior of the facility
- Removed damaged portions of walls, walkways, partitions, and other similar structures in preparation for repairs
- Used problem-solving skills to quickly resolve issues with little supervision
- Was in charge of janitorial duties on a daily basis
- Completed repairs using power and hand tools in a safe and precise manner
- Responded quickly to internal service calls about malfunctioning equipment and completed repairs efficiently, resulting in an increase in overall employee satisfaction
- Maintained prompt response capability by managing available parts, tools, and materials inventory
- Ordered parts and kept track of what was in stock
- Maintained records of scheduled maintenance procedures by completing daily, weekly, and monthly checklists on building equipment
- Responsible for maintaining and performing routine tasks in order to maintain and preserve the property's grounds
- Aided the Head Technician in completing a maintenance task.
Maintenance Technician
First Communities Management
Atlanta, GA
06.2021 - 02.2022
- Finished paperwork for record-keeping and customer use
- Thoroughly cleaned and lubricated parts to keep equipment operating at peak performance
- Did minor wall repairs, such as installing drywall and repairing and applying wallpaper, to keep the walls in good shape
- Looked into and fixed mechanical issues with machines
- Cleaned and lubricated machinery shafts, bearings, and gears to ensure proper maintenance
- Replacement parts and components, as well as entire systems, were installed by me
- Used sledge hammers, shovels, picks, rakes, weed trimmers, and leaf blowers to maintain the exterior of the facility
- Removed damaged portions of walls, walkways, partitions, and other similar structures in preparation for repairs
- Completed repairs using power and hand tools in a safe and precise manner
- Was in charge of janitorial duties on a daily basis
- Used problem-solving skills to quickly resolve issues with little supervision
- Repaired building systems with both power and hand tools.
General Manager
Domino's Pizza
Goldsboro, NC
02.2019 - 12.2021
- Implemented cutting-edge programs, such as the training program, to boost employee retention and reduce turnover
- Increased revenue streams by lowering costs, managing schedules, and conducting variance and risk analysis to identify and correct problems
- Created effective business plans to ensure that strategic decisions were in line with long-term goals
- In charge of hiring, assigning, training, motivating, and terminating employees
- Reviewing financial transactions and keeping track of the budget to ensure that everything runs smoothly and on time
- Created and managed the annual budget with effective controls to avoid overspending and support sustainability goals
- Processed payroll for over 50 employees as part of sound human resources and financial management strategies
- Lowered corporate risk by managing shrink processes and inventory levels
- Improved operational success by hiring the right people, providing excellent training, adhering to food safety and sanitation regulations, and providing prompt customer service
- In charge of weekly payroll management and submission
- Increased efficiency by coaching and mentoring 50 employees on principles, industry practices, company procedures, and the training system
- Held meetings with the store's sales and operations managers to ensure that the store stays on track and achieves its objectives
- Improved operational success by employing effective staffing, providing excellent training, adhering to safety regulations, and providing prompt customer service
- Purchased all supplies and kept track of the equipment and food inventory.
Owner/Operator
Hwy 55 Burgers Shakes & Fries
Princeton, NC
12.2016 - 12.2019
- Created a business plan, processes, and procedures to provide customers with superior service
- Developed and nurtured long-term customer relationships by projecting a professional corporate image and responding quickly to issues
- Food purchases, inventory and all of the day to day operations.
Education
North Surry High School
Mount Airy, NC05.1994
Skills
- Troubleshooting skills
- Budgeting
- Landscaping
- Safety and compliance
- Documentation
- Commercial construction
- Electrical installation and repair
- Compliance
- Drywalling
- Attention to detail
- Residential construction
- Service-oriented mindset
- Business Strategy
- Process improvement
- Hand and power tools
- Safety awareness
- Construction management
- Inventory management
- Equipment installation Plumbing
- Carpentry
- Preventative maintenance
- Proficient with computer and software use
- Plumbing
- Scheduling
- New construction and renovation
- Appliance Repair
- Forecasting
- Drywall
- Handyman
- Door Hanging
Certification
- ServSafe
- Forklift Certification
- EPA Certification
Timeline
Maintenance Technician
Greystar
04.2024 - Current
Maintenance Supervisor
Asset Living
09.2023 - 04.2024
Owner/Operator
The Bearded Handyman
08.2022 - Current
Maintenance Technician
Elmington Property Management
02.2022 - 08.2022
Maintenance Technician
First Communities Management
06.2021 - 02.2022
General Manager
Domino's Pizza
02.2019 - 12.2021
Owner/Operator
Hwy 55 Burgers Shakes & Fries
12.2016 - 12.2019
North Surry High School