Experienced Human Services professional focused on meeting human needs through interdisciplinary knowledge base, focusing on prevention as well as remediation of problems and maintaining a commitment to improving the overall quality of life of the population being serviced.
Overview
22
22
years of professional experience
Work History
Host Home Provider
CBC HomeCare Management
Charlotte , NC
01.2019 - Current
Maintained accurate records of all activities related to the host home program.
Served as a mentor and role model for clients by demonstrating positive behavior and attitudes.
Attended monthly training sessions to stay up-to-date on best practices related to working with at-risk youth.
Facilitated weekly meetings between clients and their families to discuss concerns or updates on their cases.
Engaged in regular communication with other members of the host home team regarding client progress.
Transported clients to appointments, school, work. when necessary.
Collaborated with outside agencies to coordinate services for clients when needed.
Educated parents and guardians about relevant services available through the agency.
Provided a safe and secure home environment for at-risk youth.
Encouraged healthy relationships among all individuals living in the host home setting.
Assisted with crisis intervention when needed; deescalating volatile situations while maintaining appropriate boundaries.
Monitored medication compliance of all residents under my supervision.
Recorded client status progress and challenges in logbooks and reports.
Community Navigator
Special K Enrichment/ Acquired by Homecare Mgmt.
Charlotte , NC
01.2003 - 01.2019
Collaborated with other professionals such as social workers, case managers, medical staff. to coordinate care for clients.
Educated clients about available resources within the community related to housing, employment, health care, legal aid.
Performed follow-up visits with former clients to assess their continued success post-intervention.
Actively listened to clients in order to identify their needs and provide effective solutions.
Maintained accurate records of client interactions in accordance with agency policies and procedures.
Developed individualized service plans for clients based on their needs, preferences, and goals.
Participated in team meetings to discuss complex cases and review treatment plans.
Assisted in developing strategies to address barriers that impede a client's progress towards achieving self-sufficiency goals.
Education
Bachelor of Arts - Early Childhood Special Education
University of South Carolina Upstate
Spartanburg, SC
Skills
Behavioral support
Community involvement
Personal care assistance
Progress Tracking
Needs Assessment
Service Documentation
Team Collaboration
Professionalism
Active Listening
Time management abilities
Records Maintenance
Attention to Detail
Timeline
Host Home Provider
CBC HomeCare Management
01.2019 - Current
Community Navigator
Special K Enrichment/ Acquired by Homecare Mgmt.
01.2003 - 01.2019
Bachelor of Arts - Early Childhood Special Education
University of South Carolina Upstate
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