Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Bernarda Ortiz

609 W Church Rd,VA

Summary

Dedicated professional with a strong background in safety-focused transportation and food service. At LCPS-Transportation, I ensured student safety through effective communication and adherence to strict protocols. Proven ability to foster teamwork and enhance customer loyalty, while maintaining high standards in food safety and sanitation. Reliable and punctual, committed to excellence in all endeavors.

Overview

24
24
years of professional experience

Work History

School Bus Driver

LCPS-Transportation
09.2024 - Current
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
  • Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.

Team Leader

Target
06.2001 - 09.2024
  • Developed a positive work environment by fostering open communication and teamwork among staff members.
  • Addressed guest concerns promptly and professionally, ensuring high levels of customer retention and loyalty.
  • Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
  • Streamlined inventory management with efficient ordering and storage procedures.
  • Monitored financial performance indicators to identify areas for improvement or potential growth opportunities in the business strategy.
  • Assisted in hiring decisions, onboarding processes, and ongoing staff development initiatives for a well-rounded team dynamic.
  • Established strong vendor relationships for optimal product quality and pricing negotiations.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.

Education

High School Diploma -

INSAVI
San Vicente, El Salvador

Skills

  • Dependable and reliable
  • Effective communication skills
  • Safety-focused
  • Safe driving practices
  • Special needs assistance
  • Emergency procedures
  • Punctuality
  • Food safety compliance
  • Allergen awareness
  • Food presentation
  • Sanitation standards
  • Passenger management

Languages

Spanish
Native or Bilingual

Timeline

School Bus Driver

LCPS-Transportation
09.2024 - Current

Team Leader

Target
06.2001 - 09.2024

High School Diploma -

INSAVI

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Bernarda Ortiz