Summary
Overview
Work History
Education
Skills
Timeline
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Bernarda Roriguez

Passaic,NJ

Summary

I am a high-energy professional, eager to contribute skills and experience to a new challenging role. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

35
35
years of professional experience

Work History

Associate Clerk

Goodwill
Brooklyn, NY
05.2018 - Current
  • Inventoried and ordered materials, supplies and services.
  • Maintained high customer readiness standards by providing a clean, neat, and easy-to-shop environment.
  • Maintained cleanliness of work area by sweeping and mopping floors.
  • Marked materials with grade or acceptance status.
  • Provided excellent customer service by responding to inquiries related to sorted items.
  • Sorted incoming shipments and separated packages by size, type and destination within warehouse.
  • Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards, or quality levels.
  • Inspected and sorted items or materials according to type, size, or coloring.
  • Maintained updated knowledge through continuing education and advanced training.

Food Maker

McDonald's
West Brooklyn, NY
01.2016 - 04.2018
  • Organized ingredients, supplies and equipment needed for meal preparation.
  • Washed, peeled, and prepared raw food materials.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Distributed food to waiters and waitresses to serve customers.
  • Cleaned work areas, equipment, utensils and dishes after each shift.
  • Prepared meats, vegetables or desserts according to orders or instructions.
  • Ensured that all food items were stored properly at the correct temperature.

House Cleaner

Brooklyn, NY
02.2011 - 06.2015
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Completed routine maintenance and repair.

Hairstylist

Maribel
Flatbush Brooklyn , NY
01.1999 - 12.2010
  • Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
  • Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
  • Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
  • Advised clients on how to maintain their haircuts between visits.
  • Educated clients on proper home hair care maintenance techniques.
  • Kept work stations clean and sanitized scissors, combs and other styling tools.
  • Greeted customers, answered phones and booked appointments.
  • Shampooed, conditioned and dried hair and scalp or hairpieces.
  • Applied highlights, lowlights or other coloring techniques.
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Housekeeper

los santos
La Terrena, Republica Dominicana
03.1990 - 08.1998
  • Waxed and polished wood furnishings to restore faded appearance.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Assisted in laundry services including washing, drying, and folding linens.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Followed safety procedures when handling hazardous materials.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.

Education

High School Diploma -

El Nuevo Mundo
Dominican Republic
06-1975

Skills

  • Cleaning techniques
  • Safe cleaning with chemicals
  • Deep cleaning
  • Customer service-focused
  • Physically strong
  • Hardworking
  • Cleaning and organizing
  • Work ethic and integrity
  • Sales expertise
  • Verbal and writing communication

Timeline

Associate Clerk

Goodwill
05.2018 - Current

Food Maker

McDonald's
01.2016 - 04.2018

House Cleaner

02.2011 - 06.2015

Hairstylist

Maribel
01.1999 - 12.2010

Housekeeper

los santos
03.1990 - 08.1998

High School Diploma -

El Nuevo Mundo

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Bernarda Roriguez