Summary
Overview
Work History
Education
Work Availability
Skills
Timeline
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BERNARDO ARREDONDO

Credit Manager
Huntsville,TX

Summary

Highly-qualified Credit Manager driven to minimize risk while capitalizing on opportunities to accomplish business objectives in sales, customer growth and bottom line profitability.

Overview

11
11
years of post-secondary education
6
6
years of professional experience

Work History

Credit Manager

Buddy’s Home Furnishings
Huntsville, TX
09.2017 - Current
  • Monitored accounts for signs of fraud and non-payment issues.
  • Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
  • Accessed credit records to evaluate customer credit histories.
  • Visited premises of customers to directly collect payments.
  • Generated and mailed updated statements monthly and processed demand letters.
  • Set up and updated customer accounts and CRM with interactions, payments and personal information.
  • Created daily and weekly cash reports for accounting management.
  • Processed payments and applied to customer balances.
  • Facilitated successful internal and external audits through sound and thorough documentation.
  • Monitored payments due from clients and promptly contacted clients with past due payments.

Direct Sales Representative

Yael Production Inc
Conroe, TX
09.2016 - 06.2017
  • Promoted new line of products by canvassing door to door.
  • Processed paperwork associated with Purchase following a successful sale.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Promoted and up-sold products and services to meet needs of customers.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Utilized effective communication and active listening skills to create client rapport to grow profitability.
  • Identified client needs, built relationships and overcame objections to drive sales.

Customer Service Manager

Walmart
Huntsville, TX
06.2014 - 10.2016
  • Exceeded team goals and collaborated with staff members to implement customer service initiatives.
  • Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Maintained strong customer relations and effective customer service standards.
  • Developed and implemented robust training and mentoring strategies.
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
  • Evaluated employee performance and made recommendations for improvements.
  • Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.
  • Established and updated work schedules to account for changing staff levels and expected workloads.

Education

Bachelor of Business Administration - Marketing and Management

Sam Houston State University
Sam Houston State University
08.2013 - 05.2020

High School Diploma -

Huntsville High School
Huntsville, TX
08.2009 - 06.2013

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

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Timeline

Credit Manager

Buddy’s Home Furnishings
09.2017 - Current

Direct Sales Representative

Yael Production Inc
09.2016 - 06.2017

Customer Service Manager

Walmart
06.2014 - 10.2016

Bachelor of Business Administration - Marketing and Management

Sam Houston State University
08.2013 - 05.2020

High School Diploma -

Huntsville High School
08.2009 - 06.2013

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BERNARDO ARREDONDOCredit Manager