Bernardo Gonzales

Busser

Naples Pizzeria

Anaheim, California

08.2012 - 08.2024

Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
Wiped down and cleaned chairs, booths, and highchairs.
Greeted customers to seat patrons at tables according to availability and customer preferences.
Coordinated with the kitchen to manage the flow of dishes and optimize service efficiency.
Stocked service areas with supplies such as coffee, food, tableware, and linens.
Expedited food to tables to assist servers during busy periods.
Worked in close collaboration with team members to ensure customers received high-quality service.
Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Stocked service stations with ice, napkins and straws.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
Communicated with kitchen staff regarding any special requests from customers.
Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
Took initiative to help others whenever necessary.
Ensured that each table was properly set before seating guests.
Provided quick and efficient clearing of tables between courses.
Provided assistance to other bussers or waitstaff when needed.
Organized storage areas for clean dishes and stocked linens.
Conducted regular checks on customer satisfaction levels during meal service.
Bussed and reset tables in an orderly fashion.
Maintained a friendly attitude towards customers at all times.
Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
Notified manager of issues with equipment or breakage.
Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
Helped employees complete required activities during peak periods.
Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
Cleared tables to maintain high turnover rate and minimize wait times.
Restocked condiments and drink station supplies to maintain customer satisfaction.
Observed tables to tend to guest needs and identify customer service opportunities.
Maintained table settings by removing courses, replacing utensils, and refilling beverages.

Overview

Work History

Busser

Busser

Education

Some College (No Degree) - Ingles

Skills

Timeline

Busser

Busser

Some College (No Degree) - Ingles

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