Bernardo Gonzales
Garden Grove,CA
Overview
2025
2025
years of professional experience
Work History
Busser
Naples Pizzeria
Anaheim, California
08.2012 - 08.2024
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
- Wiped down and cleaned chairs, booths, and highchairs.
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Coordinated with the kitchen to manage the flow of dishes and optimize service efficiency.
- Stocked service areas with supplies such as coffee, food, tableware, and linens.
- Expedited food to tables to assist servers during busy periods.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Stocked service stations with ice, napkins and straws.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
- Communicated with kitchen staff regarding any special requests from customers.
- Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
- Took initiative to help others whenever necessary.
- Ensured that each table was properly set before seating guests.
- Provided quick and efficient clearing of tables between courses.
- Provided assistance to other bussers or waitstaff when needed.
- Organized storage areas for clean dishes and stocked linens.
- Conducted regular checks on customer satisfaction levels during meal service.
- Bussed and reset tables in an orderly fashion.
- Maintained a friendly attitude towards customers at all times.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Notified manager of issues with equipment or breakage.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Helped employees complete required activities during peak periods.
- Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
Busser
Naples pizeria
Anaheim, California
Education
Some College (No Degree) - Ingles
Escuela Secundaria
Guchinango jalisco, MXSkills
- Busser Naples
Timeline
Busser
Naples Pizzeria
08.2012 - 08.2024
Busser
Naples pizeria
Some College (No Degree) - Ingles
Escuela Secundaria