Bernardo Guevara
Carrollton,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
Work History
Food and Beverage Manager
Courtyard By Marriott
01.2018 - Current
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Resolved customer complaints involving food or beverage quality and service.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Maintained highest standards for beverage quality and service.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
- Generated employee schedules, work assignments.
- Oversaw bussines operations, inventory control and costumer service for the restaurant.
- Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
- Scheduled and received food and beverage deliveries adhering to food coast and budget.
- Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer request.
Food and Beverage Supervisor
Courtyard By Marriott
04.2015 - 01.2018
- Controlled food costs and managed inventory.
- Set and oversaw weekly and special event menu plans.
- Created new recipes, outlined steps and training staff on correct preparation.
- Monitored food preparation, production and plating for quality control.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Obtained fresh, local ingredients to lower grocery cost.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
Cook
Courtyard By Marriott
07.2006 - 01.2015
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Dishwasher
Courtyard By Marriott
03.2003 - 01.2006
- Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept work area clean, dry and free of debris to prevent incidents and accidents.
Education
High School Diploma -
EICO
El Salvador09.2002
Skills
- Guest Satisfaction
- Managing Deliveries
- Catering Supervision
- Investigating Complaints
- Active Listening
- Staff Scheduling
- Supply Ordering and Management
- Guest Relations
- Monitoring Food Preparation
- Portion Sizes
- Staffing and Sales Reporting
- Food and Beverage Management
- Anticipating Problems
- Employee Performance Evaluations
- Suggestive Selling
- Storage Organization
- Safe Food Handling Practices
- Vendor Negotiations
- Shipment Preparation
- Food Consumption Estimates
- Calm and Pleasant Demeanor
- Teamwork and Collaboration
- Catering Services
Timeline
Food and Beverage Manager
Courtyard By Marriott
01.2018 - Current
Food and Beverage Supervisor
Courtyard By Marriott
04.2015 - 01.2018
Cook
Courtyard By Marriott
07.2006 - 01.2015
Dishwasher
Courtyard By Marriott
03.2003 - 01.2006
High School Diploma -
EICO
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