Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
CustomerServiceRepresentative
Bernardo Serpa

Bernardo Serpa

Fort Lauderdale,FL

Summary

Great expertise in the aviation field. Bilingual. Dynamic Technical Project Manager with 15 years of experience leading all phases of diverse engineering projects. Leverages strong business, financial and technical acumen to drive continuous process improvements, increase competitive advantage and bolster bottom-line revenue growth. Detailed and organized with proven strength in aligning business goals with technology solutions. Agile and Waterfall expert with track records of producing high-quality deliverables within timeline and budgetary constraints. Dedicated Technical Consultant adept at cultivating and maintaining long-term partnerships with the existing clients. Knowledgeable in aircraft technical and maintenance records. Successful career history comprising more than 15 years.

Overview

11
11
years of professional experience
1
1
Certification
8
8
years of post-secondary education

Work History

Technical Manager

SP Capital Aviation LLC
Doral , FL
2018.03 - Current
  • Type of business or sector Aviation, Main activities and responsibilities Serving as liaison between aircraft owners or operators and maintenance organizations, serving as Technical Representative/Consultant
  • Managerial duties
  • Coordinate and prioritize duties of company engineering projects
  • Review and organize commercial aircraft technical records
  • Analyzing/researching and constructing Back to Birth packages for Life Limited Parts depending on customer needs
  • Airworthiness Directives research and review, as required by Federal Aviation Regulations (FAR), and also as per customer needs
  • Ensuring customers that their assets (Aircraft, engines, etc.) have complete documentation supported by business and regulatory requirements.
  • Finished projects ahead of schedule and under budget
  • Managed over 50 complex e-mails related to technical requests and issues
  • Developed suggestions for technical process improvements to optimize resources
  • Liaised between business and technology units to manage delivery schedules for applications
  • Communicated project status, delivering audience messages and change management with clients
  • Assisted product owners with prioritization of backlogs
  • Managed deliverable estimates, negotiated resource conflicts and allocated resources
  • Analyzed company processes to determine outsourcing feasibility
  • Designed, implemented and monitored integration between applications while coordinating updates and developing test cases
  • Created, managed and integrated application interoperability while coordinating updates and developing test cases
  • Evaluated reputation risk and regulatory risk
  • Managed implementation of new technological improvements resulting in increased efficiency

Avionics Engineer

Aserca Airlines, Santa Barbara Airlines
Maiquetia , La Guaira - Venezuela
2005.09 - 2013.02
  • Type of business or sector Air Transport, Main activities and responsibilities This work consisted of developing aircraft technical engineering documents, Maintenance
  • Coordination and Aircraft Troubleshooting in many aircraft systems
  • Reading and interpreting Aircraft Maintenance Manuals, Illustrated Parts Catalogues, Aircraft Wiring Diagrams, CMMs, Technical documentation and general maintenance for the DC-9-30 Series, MD80-Series, Sabreliner, B757 and ATR-42 aircraft fleet regarding the Aircraft Systems within the ATAs chapters 23, 21, 22, 24, 25, 26, 27, 32, 33, 34
  • Installation and configuration of avionics systems in DC-9-30
  • Reviewing the aviation regulations to ensure the fleet is current with all mandatory recommendations
  • Analyzing and Downloading Flight Data Recorder data, to make the FDR Readouts Documents, and being part of the Operations Flight Data Recorder Analysis Committee.

Education

Master of Science - Aeronautical Engineering

Embry Riddle Aeronautical University
Daytona Beach, FL
01.2019 - Current

Bachelor of Science - Electronic Engineering

National Exp. University of The Armed Forces
Venezuela
01.2001 - 08.2005

Skills

  • Performance Metric Design
  • Routing Management Planning
  • Logistical Engineering
  • User training
  • Network configuration
  • Employee recruitment
  • Team collaboration
  • Technical guidance
  • Strategic planning
  • Proficient in Microsoft Office Suite

Accomplishments

  • Internship Skills are listed below.
  • Gained activities and responsibilities Designing on block diagrams language a display system for recording and viewing level ona supply tank of hydrochloric acid (HCL) in Vicson SA Valencia. Creating a Maintenance Manual for Wire Welding Machines Type S, E, and M.
  • Designing screens to program an operator terminal treatment plant
  • Dissertation: Development of an Automation System for The Spiral Double Mesh Machine Model VDF80, using a PLC (Programmable Logic Controller) at Vicson San Joaquin. Name and address of employer; Vicson2018 Valencia (Venezuela). Type of business or sector; Wire Manufacturing
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Flight Data Recorder Reading and Analysis “Level I”. 24 Hrs Name and type of organization providing education and training Santa Barbara Airlines (Airline) Avenida Aeropuerto, 1160 Maiquetía (Venezuela) Dates 23 Sep 10 → Principal subjects / occupational skills covered


  • COSPAS-SARSAT Satellite System (Technical Module). 8 Hrs Name and type of organization providing education and training Dates Name and type of organization providing education and training Dates Name and type of organization providing education and training Search And Rescue (SAR) (Airport Facilities) Avenida Aeropuerto, 1160 Maiquetía (Venezuela) 27 Feb 13 – 17 Nov 15


  • General English – Advanced Level, Proficiency Level. SEDA College. Dublin, Ireland. 21 Nov 14 Cambridge English Level 1 Certificate In ESOL International (First). Dublin, Ireland.

Languages

Spanish
Full Professional
English
Full Professional
Portuguese
Full Professional

Timeline

Master of Science - Aeronautical Engineering

Embry Riddle Aeronautical University
01.2019 - Current

Technical Manager

SP Capital Aviation LLC
2018.03 - Current

Avionics Engineer

Aserca Airlines, Santa Barbara Airlines
2005.09 - 2013.02

Bachelor of Science - Electronic Engineering

National Exp. University of The Armed Forces
01.2001 - 08.2005
  • Flight Data Recorder Reading and Analysis “Level I”. 24 Hrs Name and type of organization providing education and training Santa Barbara Airlines (Airline) Avenida Aeropuerto, 1160 Maiquetía (Venezuela) Dates 23 Sep 10 → Principal subjects / occupational skills covered


  • COSPAS-SARSAT Satellite System (Technical Module). 8 Hrs Name and type of organization providing education and training Dates Name and type of organization providing education and training Dates Name and type of organization providing education and training Search And Rescue (SAR) (Airport Facilities) Avenida Aeropuerto, 1160 Maiquetía (Venezuela) 27 Feb 13 – 17 Nov 15


  • General English – Advanced Level, Proficiency Level. SEDA College. Dublin, Ireland. 21 Nov 14 Cambridge English Level 1 Certificate In ESOL International (First). Dublin, Ireland.
Bernardo Serpa