Berndette Gunyan
ROCKSPRINGS
Summary
Proven track record in efficiency and operational management. Expertise in staff recruitment, training program design, and inventory optimization. Committed to enhancing customer service and driving strategic business initiatives.
Overview
40
40
years of professional experience
Work History
Owner/Operator
Chill Grill LLC
1525 Elk Street Rock Springs
10.2015 - 07.2026
- Designed and executed operational processes to optimize customer service efficiency.
- Oversaw inventory management to ensure optimal stock levels and reduce waste.
- Facilitated training and mentorship programs for staff on food safety standards and customer engagement techniques.
- Spearheaded design of promotional campaigns to enhance brand visibility and attract new customers.
Restaurant Owner/Operator
Chill Grill LLC
Big Piney, WY
03.2006 - 10.2009
- Directed daily restaurant operations to uphold exceptional service and food quality standards.
- Designed and executed training programs to elevate customer service skills and improve operational efficiency.
- Formulated and executed strategic marketing campaigns to enhance brand visibility.
- Oversaw inventory control processes to enhance cost-efficiency and reduce waste.
Manager's Assistant
Hot Bodies Tanning
Rock Springs, WY
04.1993 - 11.2001
- Streamlined daily operations to enhance workflow efficiency and elevate customer satisfaction.
- Managed staff scheduling to enhance resource allocation efficiency.
- Oversaw inventory management by tracking stock levels to ensure availability.
- Designed and executed training programs for new hires to elevate team productivity.
Cocktail Server/Server/Bar Tender
White Mountain Mining Company
Rock Springs, WY
02.1992 - 10.1997
- Executed exceptional customer service strategies in high-pressure environments to enhance guest satisfaction.
- Oversaw cocktail preparation and presentation, ensuring compliance with company standards and elevating menu offerings.
- Facilitated training sessions for new staff on bar service protocols and safety regulations.
- Directed inventory management operations to maintain optimal stock levels and reduce waste.
Cook
Western Wyoming Community College
Rock Springs, WY
02.1986 - 03.1997
- Executed preparation and cooking of diverse menu items following established recipes and dietary guidelines.
- Monitored and enforced food safety standards through rigorous cleanliness and ingredient storage protocols.
- Facilitated collaboration with kitchen staff to optimize meal preparation workflows.
- Facilitated training sessions for new team members on cooking techniques, safety protocols, and kitchen equipment operation.
- Developed new recipes to enhance menu offerings based on seasonal ingredients and student preferences.
Education
GED -
Western Wyoming Community College
Rock Springs, WYSkills
- Efficiency management
- Operational management
- Inventory management
- Staff recruitment
- Hiring
- Documentation expertise
- Documentation and reporting
- Strategic business planning
Timeline
Owner/Operator
Chill Grill LLC
10.2015 - 07.2026
Restaurant Owner/Operator
Chill Grill LLC
03.2006 - 10.2009
Manager's Assistant
Hot Bodies Tanning
04.1993 - 11.2001
Cocktail Server/Server/Bar Tender
White Mountain Mining Company
02.1992 - 10.1997
Cook
Western Wyoming Community College
02.1986 - 03.1997
GED -
Western Wyoming Community College