Committed safety leader aiming to fulfill a Security Supervisor opportunity in which honesty and integrity will be highly valued. Well-versed in emergency protocols and basic first-aid. Pragmatic and professional in all situations.
Work History
Security Supervisor
Maxwell Security Svc.
Palm Springs, CA
Recorded incident reports with detailed accounts of occurrences.
Oversaw a team of security officers and managed scheduling and performance evaluations.
Conducted regular patrols of the facility to detect and deter security threats.
Prepared and submitted reports to keep management informed of security activities and developments.
Supervised and evaluated security staff performance to determine compliance with safety regulations.
Supervised a team of 15 security personnel during the shift
Tribal Supervisor
Agua Caliente Casino Resort & Spa
Palm Springs, CA
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Achieved results by working with staff to meet established targets.
Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Evaluated staff performance and provided coaching to address inefficiencies.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference
Tribal Supervisor
Casino Morongo Resort And Spa
Rancho Mirage, CA
Helped meet changing demands by recommending improvements to business systems or procedures.
Generated reports detailing findings and recommendations.
Conducted regular reviews of operations and identified areas for improvement.
Evaluated customer needs and feedback to drive product and service improvements.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Educated staff on organizational mission and goals to help employees achieve success.
Evaluated staff performance and provided coaching to address inefficiencies.
Maintained compliance with company policies, objectives, and communication goals
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
Administrative and Communcations Officer at Deputy Vice Chancellor's Office - University of KigaliAdministrative and Communcations Officer at Deputy Vice Chancellor's Office - University of Kigali