Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Bernell Simmons

Joliet,IL

Summary

Talented Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities. Detail-focused Assistant Store Manager known for creating eye-catching merchandise displays. Proven effectiveness boosting revenue by optimizing staff and promotions utilization. Reliable and dedicated approach to incorporating excellent interpersonal skills.

Overview

13
13
years of professional experience

Work History

Automation Technician Manager

Procter and Gamble
Morris, IL
09.2022 - 04.2023
  • Set up automation frameworks, tools and methodology to assist future users and streamline automation.
  • Ran automation scripts using Excel to maintain organizational efficiency. Communicated well with project teams, internal clients and external parties.
  • Repaired robotic equipment and performed troubleshooting to resolve robotic system issues.
  • Maintained effective supply levels by acquiring material quotes and placed orders from vendors.
  • Supervised implementation project designed to improve system productivity.

Deputy Court Clerk

Will County Courthouse
Joliet, IL
06.2015 - 09.2022
  • Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures.
  • Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
  • Wrote error-free and professional correspondence on behalf of court system.
  • Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
  • Examined legal documents and assured adherence to laws and court procedures.
  • Assembled paperwork and relevant files and briefs for use by judge at hearings and trials, using discretion to indicate key information relevant to judgment and prosecution decisions.
  • Liaised with general public to process document requests and provide customer service by phone or email and in person, keeping records of payments and documents provided.
  • Recorded vital and fiscal records and accounts.

Assistant Store Manager

Sam's Club
Joliet, IL
09.2010 - 06.2015
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Maintained inventory by checking merchandise to determine levels.
  • Coached and developed store associates through formal and informal interactions.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.

Education

Some College (No Degree) - Business Management

Columbia College
Columbia, MO

Skills

  • Compelling leadership skills
  • Brand-building strategies
  • Lead generation
  • Recruiting and hiring
  • Service-driven sales
  • Sales tracking
  • Retail inventory management
  • Employee training
  • Outstanding communication skills
  • Operational budgeting
  • Accurate cash handling
  • Employee supervision and motivation
  • Staff training and development
  • Store operations oversight
  • Policy/program development
  • Schedule management
  • Cross-functional team management
  • Customer retention
  • Cost analysis and savings
  • Purchasing and planning
  • POS systems operations
  • Stock management
  • Merchandising
  • Performance improvements
  • Employee development
  • Proficient in Microsoft Suite

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Automation Technician Manager

Procter and Gamble
09.2022 - 04.2023

Deputy Court Clerk

Will County Courthouse
06.2015 - 09.2022

Assistant Store Manager

Sam's Club
09.2010 - 06.2015

Some College (No Degree) - Business Management

Columbia College

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Bernell Simmons