Bernellet Taa
1701 S. Capitol Avenue,CA
Summary
Compassionate Licensed Vocational Nurse with a proven track record at Empower Health Services, excelling in patient care and medication administration. Skilled in infection control and patient assessment, I enhance operational efficiency while fostering strong patient relationships. Committed to delivering high-quality care and improving patient experiences through effective communication and clinical judgment.
Experienced with patient care, medical procedures, and support. Utilizes effective communication to enhance patient interactions and improve care outcomes. Knowledge of healthcare protocols and patient management, consistently delivering compassionate and efficient service.
California-Licensed Vocational Nurse with proven expertise in managing total nursing care and administering prescribed medications and treatments according to approved nursing techniques. Assists in delivery of patient care through nursing process of assessment, planning, implementation, and evaluation. Demonstrated competency directing and guiding patient teaching and activities to promote individual treatment programs.
Knowledgeable Phlebotomist with solid background in patient care and support, ensuring optimal comfort and safety for all individuals. Proven history of assisting in medical procedures and providing essential patient education. Demonstrated ability to manage patient records accurately and collaborate effectively with healthcare teams.
Overview
19
19
years of professional experience
Work History
Licensed Vocational Nurse
Empower Health Services
Aurora, IL
08.2023 - Current
- Promoted a safe and comfortable environment for patients and their families during clinic visits, providing compassionate care at all times.
- Streamlined clinic operations by maintaining accurate patient records and scheduling appointments efficiently.
- Administered medications and injections to patients.
- Administered immunizations as needed for disease prevention in accordance with established guidelines.
- Observed and assessed patients to identify concerning symptoms.
RCFE Administrator
Excelsior Healthcare Center
San Jose, CA
02.2020 - Current
- Streamlined administrative processes to enhance operational efficiency throughout healthcare center.
- Coordinated patient scheduling and managed office communications, improving overall patient satisfaction.
- Developed and maintained electronic filing systems for accurate record-keeping and easy access to information.
- Collaborated with medical staff to ensure compliance with healthcare regulations and standards.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
Laboratory Phlebotomist
Kaiser Permanenter
San Jose, CA
12.2016 - 06.2024
- Collected and processed blood samples using various phlebotomy techniques and equipment.
- Ensured proper labeling and documentation of specimens for accurate tracking and analysis.
- Maintained compliance with safety protocols and infection control procedures in laboratory settings.
- Trained new staff on phlebotomy best practices and laboratory protocols to enhance team efficiency.
- Collaborated with healthcare professionals to coordinate patient preparation and sample collection schedules.
- Conducted quality control checks on equipment to maintain optimal performance and reliability in testing procedures.
- Demonstrated flexibility in adapting to varying patient needs, including accommodating special requests or working with individuals who have severe needle anxiety or unique medical conditions.
- Provided excellent customer service with effective communication skills when interacting with patients, families, and hospital staff.
- Enhanced laboratory efficiency by accurately labeling and organizing specimens for timely processing.
- Increased accuracy of test results by carefully following established procedures for specimen collection and handling.
- Improved patient comfort by utilizing a gentle, empathetic approach during blood draw procedures.
- Ensured proper identification of patients through diligent verification of personal information before each blood draw procedure.
- Contributed to a positive workplace culture by actively participating in team meetings, offering constructive feedback and suggestions for improvements, and providing support to colleagues as needed.
- Maintained patient confidentiality by diligently following HIPAA regulations and ensuring that sensitive information was protected at all times.
- Reduced wait times for patients by quickly and efficiently completing phlebotomy tasks.
- Maintained a clean and safe work environment by adhering to strict sanitation protocols.
- Assisted in maintaining adequate inventory levels of phlebotomy supplies, preventing shortages that could disrupt workflow or compromise patient care quality.
- Consistently met high performance metrics related to puncture success rate, minimal discomfort experienced by patients, and the number of specimens collected per shift.
- Upheld rigorous standards for infection control, ensuring the safety of both patients and colleagues through consistent adherence to protective measures like glove use and hand hygiene practices.
- Continuously expanded knowledge of phlebotomy best practices through participation in ongoing training programs and workshops.
- Contributed to positive patient experiences by providing clear explanations of the phlebotomy process and addressing any concerns or questions proactively.
- Streamlined testing processes with proper centrifugation techniques, resulting in faster turnaround times for test results delivery to physicians.
- Packaged and shipped specimens to central lab daily.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Used personal protective equipment correctly to protect coworkers and patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Verified proper storage and transportation of specimens to laboratories.
- Reviewed and processed requisitions for laboratory tests.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Handled insurance verification tasks using [Software] and [Software] to validate patient insurance information.
Inpatient Phlebotomist
El Camino Hospital
Mountain View, CA
04.2015 - 08.2018
- Implemented process improvements that enhanced turnaround times for lab results, contributing to increased operational efficiency.
- Monitored inventory levels of supplies, ensuring availability of essential materials for daily operations without interruptions.
- Developed training materials for new staff, focusing on compliance and skill proficiency in phlebotomy practices.
- Led initiatives to improve patient experience during blood draws by introducing comfort measures and effective communication strategies.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Inpatient Phlebotomist
Stanford Hospital and Lucille Packard
Palo Alto, CA
04.2015 - 08.2017
- Performed venipuncture and capillary collections with high accuracy to ensure patient safety and comfort.
- Maintained sterile environment and adhered to infection control protocols during blood collection procedures.
- Collaborated with healthcare teams to streamline patient flow and improve overall service delivery in laboratory settings.
- Trained junior phlebotomists on best practices for specimen collection and patient interaction techniques.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Lab Assistant
Palo Alto Medical Foundation
Fremont, CA
07.2007 - 02.2013
- Prepared laboratory samples for analysis, ensuring adherence to protocols and quality standards.
- Maintained laboratory equipment, performing routine checks and preventive maintenance to ensure optimal performance.
- Assisted in data collection and documentation, contributing to accurate record-keeping for experiments and tests.
- Collaborated with team members to streamline workflows, enhancing overall lab efficiency and productivity.
- Managed specimen sample handling, receiving, storage and inventory.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Demonstrated competence in collecting lab samples for testing.
- Demonstrated flexibility working in a fast-paced and ever-changing environment.
Medical Laboratory Technician
Santa Clara Valley Medical
San Jose, CA
10.2008 - 08.2010
- Led daily laboratory operations, ensuring seamless workflow and accurate results.
- Mentored junior technicians, enhancing team skills and productivity.
- Implemented process improvements, reducing sample processing time.
- Oversaw quality control procedures to maintain high testing standards.
- Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
- Contributed to a safer work environment by maintaining cleanliness standards and enforcing proper waste disposal procedures.
Education
Associate of Science - Natural Sciences
Ohlone College
Fremont, CANo Degree - Licensed Vocational Nurse
American College of Nursing
Concord, CA06-2012
Skills
- Medication administration
- HIPAA compliance
- Geriatric care
- Vital signs monitoring
- Catheter care
- Compassionate care
- Patient care
- Clinical judgment
- Patient education
- Direct patient care
- Infection control
- Patient assessment
- Mental health support
- Healthcare software proficiency
- Documentation accuracy
- Diabetes management
- Workflow coordination
- Nutrition support
- Treatment plan implementation
- Medical examination
- Care plan development
- Aseptic techniques
- Reporting and documentation
- Personal hygiene support
- Intravenous therapy and blood withdrawal certification
- Patient and family communication
- Treatment outcome monitoring
- Nursing processes
- Care plans
- Postoperative care
- Screening and triaging
- Vital signs
- Patient relationship building
- Caregiving skills
- Immunization administration
- Patient assessments
- Emergency response
- Wound care
- ADL assistance
- Patient intake
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 6 staff members.
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Licensed Vocational Nurse
Empower Health Services
08.2023 - Current
RCFE Administrator
Excelsior Healthcare Center
02.2020 - Current
Laboratory Phlebotomist
Kaiser Permanenter
12.2016 - 06.2024
Inpatient Phlebotomist
El Camino Hospital
04.2015 - 08.2018
Inpatient Phlebotomist
Stanford Hospital and Lucille Packard
04.2015 - 08.2017
Medical Laboratory Technician
Santa Clara Valley Medical
10.2008 - 08.2010
Lab Assistant
Palo Alto Medical Foundation
07.2007 - 02.2013
Associate of Science - Natural Sciences
Ohlone College
No Degree - Licensed Vocational Nurse
American College of Nursing