Bernetta Roby
Greenville,MS
Summary
Detail-oriented Assistant Manager offers more than [Number]-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Greenville Public School District
Greenville , MS
09.2021 - Current
- Enforced company policies and procedures to strengthen operational standards across departments.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Organized schedules, workflows and shift coverage to meet expected business demands.
Sales Associate
Sally's Beauty Supply
Greenville , MS
2017 - 08.2021
- Engaged customers in friendly, professional dialogue to determine needs.
- Developed trusting relationships with customers by making personal connections.
- Helped customers find specific products, answered questions, and offered product advice.
Manager
SmartStyle
Greenville , MS
2001 - 09.2017
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
- Recruited and hired qualified candidates to fill open positions.
- Conducted quality, timely performance feedback and performance appraisals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Monitored staff performance and addressed issues.
Education
High School Diploma -
Greenville High School
Greenville, MS05-1988
Skills
- Recruiting and interviewing
- Sales monitoring
- Product and service knowledge
- Cost Reduction
Affiliations
creativity comes easy to me whether I'm styling hair or sitting at my sewing machine I can express the beauty in the things that I have created.
Timeline
Assistant Manager
Greenville Public School District
09.2021 - Current
Sales Associate
Sally's Beauty Supply
2017 - 08.2021
Manager
SmartStyle
2001 - 09.2017
High School Diploma -
Greenville High School
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