As a skilled Senior Payroll Professional with over 8 years of experience in full cycle payroll, I bring extensive expertise in utilizing various HRIS and payroll software to ensure accurate and timely processing of employee payroll. With a proven track record in the financial tech and various consumer facing industries, I am adept at handling complex payroll processes while maintaining a positive attitude and passion for my career. I excel at developing effective payroll policies and procedures to ensure compliance with federal and state regulations. My strong analytical and problem-solving skills enable me to quickly identify and resolve payroll discrepancies. I am eager to bring my passion for payroll to a new opportunity where I can continue to provide exceptional service and drive business success.
Hi, I’m
BERNICE BARKER
Idaho Falls,ID
Summary
Overview
13
years of professional experience
Work History
NerdWalletSan Francisco, CA
Senior Accounting Operations Analyst
10.2021 - Current
Job overview
- Documented and processed all garnishments for bankruptcies, student loans and child support orders.
- Checked figures, postings and accounting documents for correct entry, mathematical accuracy and proper coding.
- Established and maintained state tax jurisdiction utilizing ADP Smart Compliance software.
- Accurately configured Workday tax matrices to verify state and local taxes were withheld according to applicable tax laws.
- Prepared analysis of tax expenses for month-end accounting review.
- Issued tax forms on annual basis.
- Prepared payroll cost analysis and monthly, quarterly and annual reports.
- Applied knowledge of regulations, employment law and tax code to keep operations in compliance with applicable SOX standards.
- Developed and maintained internal control processes, document procedures, identification of areas to improve internal controls and implementation of policy change.
- Administered 401k program with responsibilities including ensuring timely enrollment, verifying contribution elections, auditing payroll deductions for 401k values, setting up and processing 401k funding, processing 401k refunds, and serving as POC for 401k related questions and issues.
- Solely responsible for completing vital audits relating to NDTs, taxes, FSA/HSA contributions, etc.
- Responsible for handling audit results and determining corrective courses of action if required.
- Collaborated with Kognitiv solutions in order to maintain payroll software integrity and accuracy.
- Trained with HRIS manager in order to learn Workday configurations and solutions with goal of managing payroll system requirements within payroll department.
- Trained and managed new payroll analysts.
- Serve on multiple interview panels hiring for vital cross-functional management and non-management roles.
- Hosted monthly on-boarding classes for new hires seeking out guidance as it pertained to payroll, tax, ESPP, 401k, and general issues.
- Serve as backup for Senior payroll manager and occasionally HRIS manager.
NerdWalletSan Francisco, CA
Accounting Operations Analyst II
06.2020 - 10.2021
Job overview
- Managed payroll data entry and processing for 800+ salaried and hourly multistate and international employees to comply with predetermined company guidelines.
- Calculated payroll deductions by accurately using Workday and processed payroll to meet preset requirements.
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
- Reviewed, verified, and submitted time records for 80+ hourly employees to verify accuracy of information for efficient payroll processing.
- Researched and resolved time discrepancies.
- Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using Workday.
- Prepared reports to substantiate individual transactions prior to settlement.
- Initiated direct deposits and prepared manual checks for 800+ employees.
- Updated employee banking records when it was necessary.
- Processed voids and reissues.
- Reconciled health care benefits, tax contributions and retirement accounts to facilitate large-scale account reconciliations.
- Employed error identification and audit tools to effectively resolve payroll discrepancies.
- Managed payroll inbox and offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare, and various employee deductions, annuity contributions and retirement plan withholdings via Workday, ADP Smart Compliance, and Fidelity.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Maintained consistent knowledge of multi-state and local tax regulations.
- Verified on-time submission of payroll taxes and within constraints of Internal Revenue Service via ADP Smart Compliance.
- Assisted accountant with both internal and external audits relating to processing of payroll.
- Developed reports by compiling summaries for earnings, taxes, deductions, nontaxable wages, disability and leave.
- Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency.
- Collaborated with technology programmers to remedy system problems to achieve timely employee payments.
- Independently maintained 100% accuracy in transferring correct data from payroll spreadsheets into Fidelity 401k system.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Supported HRIS management, Benefits, and HR with special projects and additional job duties.
- Supported equity administration utilizing Shareworks during quarterly vesting and filled in while admin was out of office.
- Maintained employee demographic and job information within Shareworks and processed terminations within system as needed.
Propark MobilitySan Leandro, CA
Payroll Specialist - Audit and Compliance
08.2019 - 04.2020
Job overview
- Served as payroll processing backup and assisted by processing manual payroll entries, reviewing employee timecards for accuracy, processing FedEx shipments for manual checks, calculating and processing PTO payouts as needed.
- Assisted in preparing payroll reports as required for audits and regulatory compliance.
- Prepared documentation and correspondence templates to be sent to field and to company executives.
- Coordinated and communicated with operational managers to ensure adherence to California Meal and Rest Break Law.
- Analyzed and reviewed Edit/Audit reports.
- Collected and analyzed data to detect deficient controls, duplicated effort, extravagance, fraud, or non-compliance with laws, regulations, and management policies.
- Supervised auditing of operations and determined scope of investigation required.
- Examined records and interviewed workers to ensure recording of transactions and compliance with laws and regulations.
- Prepared detailed reports on audit findings.
- Reported to management about asset utilization and audit results, and recommended changes in operations and financial activities.
- Developed training material regarding payroll processes and compliance adherence for upper management and executives.
- Regularly trained new hires, upper management and VPs on payroll and compliance related processes.
- Coordinated with Human Resources in developing company policies and procedures in accordance with state labor laws.
- Conferred with company officials about financial and compliance matters.
- Examined whether organization's objectives were reflected in its management activities, and whether employees understood objectives.
Academy of Art UniversitySan Francisco, CA
Human Resources Faculty Coordinator
05.2019 - 08.2019
Job overview
- Supported all academic departments with their staffing needs for each semester and managed approval process for job change requests, compensation reviews and course load adjustments.
- Synthesized information received from department requests, compiled executive summaries for final consideration from leadership and walked processes through to executive approval.
- Communicated approvals sent from Executive Office to Academic Directors and Faculty, completed applicable data changes within HRIS Workday and PeopleSoft as well as issued employment agreements and job descriptions.
- Facilitated onboarding process for all newly hired faculty.
- Issued new hire paperwork, communicated important policy information, generated employee profiles within Workday and PeopleSoft, verified I9 information and generated personnel files.
- Supported faculty with procedures regarding resignation process by confirming transition plans with Academic leadership and Curriculum Office, communicating information about final pay and managing property returns.
- Completed weekly and monthly audits of personnel reports using Workday and PeopleSoft and proactively addressed trends or shortfalls by making recommendations for resolution to HR Director.
- Conducted I9 audits every Spring, Summer and Fall semesters and insured that all documents were compliant.
- Assisted in determining raise eligibility of all part time faculty members and helped to process mass raise changes in.
- Tracked service dates for all fixed-term faculty members and administrative contractors and supported with contract extension approval process.
- Maintained HR faculty-specific content on internal shared systems regarding policies and other important documents.
- Created, collated, updated and utilized spreadsheets to analyze and trend data.
- Drafted routine correspondence and document templates (e.g. forms, letters, checklists, spreadsheets, emails, etc.).
- Arranged internal and external meetings using Outlook calendars.
- Supported HR team with front desk administration as needed.
Equitas HealthColumbus , OH
Human Resources Assistant
06.2018 - 04.2019
Job overview
- Kept office orderly by organizing and filing paperwork and adhering to many other office management duties.
- Provided comprehensive administrative and clerical support, including organizing files, making copies, developing spreadsheets, faxing reports, scanning documents and handling incoming and outgoing correspondence.
- Obtained scanned records and uploaded to database.
- Interacted professionally with candidates, peers and HR team, which helped develop articulate communication and active listening skills.
- Wrote professional business correspondence.
- Returned phone calls and emails in timely manner.
- Supported colleagues by completing daily special assignments.
- Used discretion and sound judgement in using company materials and supplies.
- Managed recurring HR processes such as updating and maintaining employee auto information in compliance with state regulations and ensuring all employees were up to date with vaccinations.
- Maintained organization records by updating employee information.
- Developed and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists for tracking purposes.
- Assisted in overseeing filing systems and scanned documents to manage physical and electronic documents and information.
- Assisted in maintaining personnel records, including applications, performance reports, payroll records, and medical files.
- Assisted in preparing new employee files and structured current employee files.
- Drafted reports and records while maintaining confidentiality standards.
- Worked closely with Recruiters during hiring processes, handling such tasks as conducting research, fielding phone calls and using well developed communications skills.
- Conducted employment verifications and investigations.
- Reviewed all candidate documentation, including identification, references and background checks in alignment with hiring protocol.
- Assisted in conducting background checks and reference checks.
- Exhibited sound judgment and ability to work both independently and as team player.
- Built strong and lasting rapport with management and associates.
The Kroger CompanyColumbus, Ohio
Payroll Administrator
07.2016 - 07.2018
Job overview
- Oversaw day-to-day processing of payroll for 200+ employees, including review of time sheets and computing pay in accordance with FLSA.
- Applied any knowledge of regulations, employment law and tax code to keep operations in compliance.
- Maintained payroll information by calculating, collecting and entering data.
- Performed calculations in payroll categories such as overtime, vacation and sick hours.
- Produced documentation and reports regarding payroll activities.
- Received and reviewed time records for 200+ employees and handled any discrepancies.
- Uploaded time records into Kronos and Excel and made other necessary adjustments.
- Investigated and resolved variances and employee claims.
- Pulled internal reports as requested (salaries, bonuses, hours worked).
- Created periodic reports comparing budgeted costs to actual costs.
- Provided subject matter expertise to management and employees regarding payroll issues.
- Worked with human resources to develop streamlined methods to track paid time off.
- Assisted senior recruiting staff with career fairs and recruiting events.
- Analyzed departmental documents for appropriate distribution and filing.
- Performed administrative tasks such as record keeping, writing correspondence and gathering materials.
The Kroger Co.Newnan, Georgia
Bookkeeper
07.2013 - 07.2016
Job overview
- Maintained and processed invoices, deposits and money logs.
- Tracked expenses and income for business while organizing and maintaining bank statements for checking accounts.
- Reviewed and filed financial documents, coded accounting entries for data processing and posted daily receipts and payments in accordance with all corporate protocols.
- Reported financial data and updated financial records in ledgers and journals.
- Verified postings to ledgers to confirm accurate entry and account balances.
- Verified accurate recordkeeping processes, reducing financial inconsistencies.
- Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Created plans to remedy financial discrepancies and reconcile issues with records.
- Responsible for completing daily reconciliation, accounting, and cash balancing functions i.e. counted safe, counted, maintained and reconciled self- checkout registers, and prepared tills and deposits.
- Monitored cashier accountability and researched and reported problems and shortages to Store Director, including out of warranty checks, WIC violations, violation of check cashing procedures, cash variances, improper refunds and voids and till balance irregularities, etc.
- Partnered with Division Loss Prevention and front-end management team to resolve cash and other shrink issues.
- Maintained sales book. Reported daily and/or weekly sales information to Division Office.
- Performed miscellaneous administrative duties such as ordering money orders, lottery, gift cards, postage and change.
The Kroger CompanyNewnan, GA
Customer Service Manager
05.2010 - 07.2013
Job overview
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Answered 50+ inbound calls per day to address customer inquiries, resolve issues, and directed inbound calls to designated individuals or departments.
- Communicated with supervisors on frequent basis to escalate customer concerns, store issues and inventory requirements.
- Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
- Investigated technical issues using knowledge base and personal experience to complete timely resolutions.
- Troubleshoot and resolved issues with cash registers, card scanners and printers to minimize customer delays.
- Worked under strict deadlines and responded to service requests and emergency callout's.
- Contributed to team success by filling in on cashier duties, providing product assistance, merchandising shelves and cleaning customer areas.
- Completed administrative tasks such as record keeping, writing correspondence and gathering materials.
Education
Columbus State Community College
Associate of Arts
2017
University Overview
Skills
- Workday Payroll
- Microsoft Excel and Office
- ADP Smart Compliance
- Shareworks
- Report Building
- Project Management
- Audit
- Data Analysis
- Process Improvement
- Training
- Interviewing
Availability
See my work availability
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Available
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morning
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Quote
I cannot believe the purpose of life is to be happy. I think the purpose of life is to be useful, to be responsible, to be compassionate. It is, above all, to matter, to count, to stand for something, to have made some difference that you lived at all.
Timeline
Senior Accounting Operations Analyst
NerdWallet
10.2021 - Current
Accounting Operations Analyst II
NerdWallet
06.2020 - 10.2021
Payroll Specialist - Audit and Compliance
Propark Mobility
08.2019 - 04.2020
Human Resources Faculty Coordinator
Academy of Art University
05.2019 - 08.2019
Human Resources Assistant
Equitas Health
06.2018 - 04.2019
Payroll Administrator
The Kroger Company
07.2016 - 07.2018
Bookkeeper
The Kroger Co.
07.2013 - 07.2016
Customer Service Manager
The Kroger Company
05.2010 - 07.2013
Columbus State Community College
Associate of Arts
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