Bernice Brown
Atlanta,Georgia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Employee Experience Champion
Pitney Bowes Presort
02.2022 - 02.2024
- Conducted Onboarding and training for all new hires on core business policies, expectations, safety, security, Workday, and Kronos applications and the culture and values aligned with the company’s Winning Formula via orientation
- Delivered continuing education, upskill and performance improvement training as required by leadership and Learning and Development
- Provided trainee performance feedback to trainees and department leadership
- Maintained expertise as needed in key Learning and Development, Employee Engagement areas – Benefits, Wellness and Philanthropy
- Conducted semiannual Quality Management System departmental reviews
- Assisted leadership with organizing employee recognition, appreciation programs and employee events.
Operations Talent Coordinator
Global Ecommerce Pitney Bowes
09.2020 - 02.2022
- Assisted with staffing needs, generated call lists and rosters, partnered with HR, Management Staffing Provider and site management to reconcile rosters and ensure accuracy of payroll for facility employees
- Ensured data integrity when necessary
- Utilized onboarding processes to ensure a quality experience for all new hires that provides key information and training necessary to successfully navigate their entry into the business
- Partnered with management to ensure completion of required HR administrative tasks
- Communicated with HR and management to develop and promote a culture that aligned with Our Winning Formula
- Executed employee experience through events and promotions- celebrating employee recognition, appreciation, special occasions and employee benefits.
Orientation Facilitator/Operations Trainer/Lead
Diverse Staffing – Pitney Bowes
09.2014 - 09.2020
- Onboarded and trained new hires as required by Quality Management Systems
- Identified and communicated operational business process risks to key department managers and General Manager
- Managed multiple operational positions to obtain and exceed hourly, daily, and quarterly facility operational goals using effective leadership, analytical and communication skills.
Education
Health and Fitness Management -
Clayton State University
CPR and First Aid Training -
American Red Cross
BLS -
American Heart Association
Skills
- Excellent verbal and written communication skills
- Independent and self-motivated
- Analytical, interpersonal skills, organized, team player
- Dedicated and focused; able to prioritize and complete multiple tasks and follow through to achieve project goals
- Ability to use conflict resolution skills
- Adaptability to fast paced and diverse environments
- Proficient in Microsoft Word, PowerPoint, Excel, SmartShyp, Internet, Vizier, Workday, Kronos
- Google Drive
- Analytical Thinking
- Verbal Communication
- Interpersonal Communication
- Problem Resolution
Affiliations
- Church Media Production Team - Media Graphics
Additional Information
■ Projects
• Toastmasters International Member 2021-2023– Pathway - Strategic Relationship.( To develop or enhance my skills to drive quality, health, growth and profitability of a company's relationships with its clients by ensuring that their services and solutions are delivered in alignment with that client's objectives and key strategies.) Treasurer 2022.
• United Way Organized “Stop the Growl” project for kids living in low income or food desert environments; “Reading Buddies” project for homeless and foster kids to assist in reading interest and readiness.
• “Get Fit” Initiative 2012, Haynie Elementary, South Fulton Regional: Performed height and weight assessments for elementary students ages 7 & 8 for special designed workout programs.
• Physical Activity Health Initiative2012, Rivers Edge Elementary, Clayton County: Designed and instructed exercise activities for elementary students ages 7 & 8 years old.
• Student Personal Trainer 2013, Clayton State University: Performed risk assessment, pre and post test – cardio, strength, and flexibility, prescribed exercise program with nutrition assistance for client’s goal.
• Internship - Older Adult Fitness, Andrew Young Family YMCA: Instructed exercise classes for Older Adults with moderate to severe arthritis.
• Coordinated Approach To Child Health - CATCH Healthy Habits, Atlanta Regional Council – Carver YMCA: Intergenerational approach to improving child and older adult physical activity and nutrition.Instructed elementary students’ ages 7 – 8 years old with developing healthy eating and healthy activity habits.
• Fit For Life, Coca Cola Corp. / YMCA: Performed pre and posttest for elementary students ages 5 -8 years old for physical fitness program – height, weight, 6 minutes cardio test, 1- minute push up test. Observed program counselors for 24 weeks as a Quality Assurance monitor to ensure program activities were maintained.
Timeline
Employee Experience Champion
Pitney Bowes Presort
02.2022 - 02.2024
Operations Talent Coordinator
Global Ecommerce Pitney Bowes
09.2020 - 02.2022
Orientation Facilitator/Operations Trainer/Lead
Diverse Staffing – Pitney Bowes
09.2014 - 09.2020
Health and Fitness Management -
Clayton State University
CPR and First Aid Training -
American Red Cross
BLS -
American Heart Association
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