Bernice Cannon
Supply Chain, Customer Service
Katy,TX
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work History
International Logistics Team Lead
Nouryon Chemicals LLC
Houston
2020.01 - 2021.01
- Hired, developed, and supervised 6 employees and provided planning, guidance, and direction to Logistics Specialists responsible for day-to-day activities
- Spearheaded master data project to clean up data for new hub and hired, trained, and led the International Logistics team of 6 employees in the new Houston hub within 8 months
- Served as International Logistics Lead to create a Logistics Hub for 5 business units within Nouryon.
Supply Chain Manager
Nouryon Pulp & Performance Chemicals
Mariett , GA
2017.01 - 2020.01
- Led external transportation and distribution within the region, including contracts, required transport certifications, compliance, import/export of materials into/out of the regions as dictated by incoterms
- Served as a member of Process Excellence project to introduce process improvements and drive operational excellence.
- Resolved problems, improved operations and provided exceptional service.
- Gained extensive knowledge in data entry, analysis and reporting.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Skilled at working independently and collaboratively in a team environment.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Supply Chain Manager
AkzoNobel Pulp & Performance Chemicals Inc.
Mariea
2012.01 - 2017.01
- Drove Customer Service and Logistics activities within North America for Pulp and Performance Chemicals, Inc
- Along with Capital investments to support overall operations
- Negotiated all freight contracts, secured equipment for multi-year agreements, set up terminals to distribute products, managed inventory levels in warehouses and terminals, and supported guiding principles of responsible care.
Customer Service Manager
AkzoNobel Functional Chemicals LLC
Chicago
2000.01 - 2012.01
- Managed department budget of $1.2M and oversaw workflow of North American and International Regions, and analyzed daily, weekly, and monthly reports.
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Skills
- Process Improvement Initiatives
- Field Support
- Software Application Testing
- Key Performance Indicators (KPI)
- Production Monitoring
- Employee Evaluation
- Quality Control
- Insurance Requirements
- Team Meetings
- Corrective Actions
- Joint Ventures
- Invoice Verification
- Accounts Payable and Receivable
- Preventable Injuries
- Workplace Safety
- Team-Building Exercises
- User Acceptance Testing (UAT)
- Performance Improvement
- Business Drivers
- Call Transfers
- Shipment Processing
- Valid Driver's License
- UAT Support
- Collaborative Environments
- Appraisal Reviews
- HR Consulting
Education
Bachelor of Science - Business Management
Ball State University
Muncie, IN 08.1982 - 08.1993
Timeline
International Logistics Team Lead
Nouryon Chemicals LLC
2020.01 - 2021.01
Supply Chain Manager
Nouryon Pulp & Performance Chemicals
2017.01 - 2020.01
Supply Chain Manager
AkzoNobel Pulp & Performance Chemicals Inc.
2012.01 - 2017.01
Customer Service Manager
AkzoNobel Functional Chemicals LLC
2000.01 - 2012.01
Bachelor of Science - Business Management
Ball State University
08.1982 - 08.1993
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