Bernice Hancock
Griffin,GA
Summary
Qualified employee with over 20yrs experience in assembly production, customer service and office management. Seeking an opportunity to secure a position with a well-established organization with a stable environment that will lead to a lasting relationship and will enable me to add value by contributing my experience and knowledge.
Overview
30
30
years of professional experience
Work History
Maufacturing Prodution
Caterpillar
04.2023 - 08.2025
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Maintained high-quality standards, rigorously adhering to assembly guidelines and specifications for each project.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Utilized various hand tools, power tools, and equipment in the assembly process while maintaining a high level of precision and accuracy.
Production Operator
Vernay Manufacturing
03.2018 - 03.2023
- Oversees machinery making sure machines are set up properly, working well, and producing quality product. Also, making sure machines are stocked with needed materials, well-maintained and perform periodic checks on output.
- Operates and adjust controls to melt material to cure filled molds
- Read work orders, examine parts, measure and cut products to specified dimensions using measuring and cutting instruments & inspect finished products
- Train new associates on production operating
- Understand deadlines, Report to leaders, Maintain a safe environment
- Employee of the month after being on the job for only 4 months
Organizer
Unite Here
01.2011 - 01.2017
- Passionate coordinator dedicated to social and economic justice who engages workers to grow and strengthen the union by building a strong labor movement. Demonstrated skills in developing leaders, building unity within a diverse group and inspiring others to take action.
- Develop methods to monitor employee satisfaction with policies
- Build and maintain active worker committees in internal and/or external organizing campaigns
- Oversee and do grievance handling with worker leaders and other organizers
- Perform administrative tasks such as: maintaining the database, managing the monthly agenda, maintains correspondence, answer telephones etc.
- Help to organize and run large actions such as picket lines and civil disobedience
Supervisor
Starbucks
01.2006 - 01.2010
- Responsible for assisting the store manager in maintaining a positive environment, by providing fast, efficient and friendly service for both customers and team members.
- Demonstrates the ability to lead, provides coaching & training to baristas on performance expectations
- Ensures all cash handling procedures are upheld. Accountable for store funds while running a shift
- Observe and evaluate workers and work problems to ensure a quality standards
- Maintains a clean, organized & stocked environment, assists in the distribution of product shipments when necessary
- Reports potential safety hazards, operational inconsistencies and team member incidents to the store manager
Order Puller
Saw Manufacturing and Printing
01.1996 - 01.2003
- Responsible for making sure orders are filled correctly. In charge of checking all orders for any misprints, false quantities, non-stocked items, etc.
- Process customer orders, operates warehouse equipment to build & send appropriate orders
- Follow safety rules & work procedures
- Receive and count stock items and record data by scanner, manually or using computer
- Packed & unpacked items to be kept in stockrooms, warehouses, storage yards or on assembly lines
Education
GED -
Griffin High School
Griffin, GA01.1989
Skills
- Electrical troubleshooting
- Crane operations
- Materials handling
- Reliability and punctuality
Timeline
Maufacturing Prodution
Caterpillar
04.2023 - 08.2025
Production Operator
Vernay Manufacturing
03.2018 - 03.2023
Organizer
Unite Here
01.2011 - 01.2017
Supervisor
Starbucks
01.2006 - 01.2010
Order Puller
Saw Manufacturing and Printing
01.1996 - 01.2003
GED -
Griffin High School