Bernice Kemp
Tamarac,FL
Summary
Highly experienced Administrative Professional with 22 + years supporting child welfare, adoption services, and case management operations. Skilled in FSFN documentation, adoption screening, compliance, and confidential record handling. Proven ability to manage high-volume caseloads and improve workflow efficiency.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Unit Staff Assistant – Adoptions Department
ChildNet
Fort Lauderdale, FL
08.2019 - Current
- Provide administrative support to Adoption Specialists in a high-volume environment
- Conduct adoption case pre-screening ensuring documentation accuracy and compliance
- Manage FSFN case files and upload required documents
- Prepare and distribute adoption disclosure packets
- Support backlog reduction and workflow improvement initiatives
Unit Staff Assistant
Case Management Support ChildNet:
Fort Lauderdale, FL
08.2019 - Current
- Registered clients for random drug testing through LabCorp in accordance with case plan requirements
- Monitored and forwarded drug screening results, including final and no-show reports, to appropriate case management staff in a timely manner
- Responded to and processed transportation (bus pass) requests for both adult and youth clients
- Updated and maintained client medical and dental records, ensuring accuracy and compliance with documentation standards
Notary Signing Agent
Self-Employed
01.2024 - Current
- Notarize legal and financial documents in compliance with Florida regulations
- Verify client identity and ensure document accuracy
- Maintain confidentiality of sensitive information
- Manage scheduling and document processing
Secretary Specialist
Florida Department of Children and Families
Fort Lauderdale, FL
06.2000 - 07.2017
- Assisted with the assignment of abuse and neglect cases received through the Florida Abuse Hotline to Protective Investigators (PIs), ensuring timely and accurate case distribution
- Provided administrative support to Protective Investigators, including conducting case searches and retrieving relevant case information
- Prepared and ordered business cards and supported general operational needs for investigative staff
- Coordinated travel arrangements and accommodations for staff, ensuring efficiency and adherence to organizational policies
- Prepared and processed closed case files for submission to the DCF Records Department in accordance with compliance standards
- Maintained detailed Excel logs tracking closed records and final report documentation for auditing and retrieval purposes
- Utilized FSFN system to manage case activity, including notifying LTCOC of initial and closure reports
- Managed highly sensitive and confidential information with discretion, ensuring strict compliance with privacy regulations
Legal Department
Florida Department of Children and Families
Fort Lauderdale, FL
06.2000 - 07.2017
- Drafted legal documents including notices, witness lists, affidavits, and petitions with a high degree of accuracy
- Provided comprehensive administrative support to attorneys, including managing calendars, emails, and phone communications
- Maintained and organized legal files and reference materials for efficient case preparation and retrieval
- Handled filing, document preparation, and general office operations to support legal proceedings
Education
High School Diploma -
Whiddon Rogers Education Center
Fort Lauderdale06-1993
Skills
- Adoption Case Coordination & File Management
- Child Welfare Administration & Support
- Case Pre-Screening & Documentation Review
- Regulatory Compliance (HIPAA & State Guidelines)
- Confidential Records Management
- Electronic Systems (FSFN, RevMax)
- Drug Screening Coordination (LabCorp)
- Workflow Optimization & Backlog Reduction
- Interdepartmental Collaboration
- Client & Stakeholder Communication
- Scheduling & Administrative Coordination
- Time Management & Deadline Tracking
- Problem-Solving & Discrepancy Resolution
- Notary Services & Legal Document Handling
- Customer Service & Client Relations
- Data Entry & Accuracy Verification
Certification
- Notary Public Commission – Florida
- NNA Certified Notary Signing Agent
- Remote Online Notary
- Errors & Omissions Insurance
- Notary Bond
Timeline
Notary Signing Agent
Self-Employed
01.2024 - Current
Unit Staff Assistant – Adoptions Department
ChildNet
08.2019 - Current
Unit Staff Assistant
Case Management Support ChildNet:
08.2019 - Current
Secretary Specialist
Florida Department of Children and Families
06.2000 - 07.2017
Legal Department
Florida Department of Children and Families
06.2000 - 07.2017
High School Diploma -
Whiddon Rogers Education Center