Bernice Lopez-Hinojosa

Work History

Medical Assistant

Care Givers Placement Agency

Upland, CA

04.2019 - 11.2020

Supported bathing, dressing and personal care needs.
Maintained clean and well-organized environment for client happiness and safety.
Improved patient outlook and daily living through compassionate care.
Laundered clothing and bedding to prevent infection.
Assisted with meal planning to meet nutritional plans.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Followed care plan and directions to administer medications.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Followed safe lifting and transferring techniques to transport residents.
Encouraged residents to participate in activities of daily living to enhance personal dignity.
Monitored vital signs and medication use, documenting variances and concerning responses.
Reported concerns to nurse supervisor to promote optimal care.
Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
Worked closely with clinical staff to support therapeutic and behavioral plans.
Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
Assisted clients with maintaining good personal hygiene.
Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Helped clients get in and out of beds and wheelchairs.
Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Built strong and trusting rapport with clients and loved ones.
Monitored health and well-being of clients and reported significant health changes.
Organized oral medications for clients following dosage and schedule requirements.
Recorded client status progress and challenges in logbooks and reports.
Maintained detailed records of services performed on clients.
Monitored clients' activity levels and helped prevent sedentary behavior.
Contacted medical providers on behalf of clients to follow up on appointments.
Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
Consulted with client care team to continually update care plans.
Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
Contributed to case reviews of client status and progress.

Medical Assistant

QTC Management

Diamond Bar, CA

08.2014 - 05.2016

Conducted on-the-job training classes and demonstrated principles, techniques, procedures and methods of diverse subjects.
Assigned patients to diagnosis-related groups using appropriate computer software.
Streamlined day-to-day office processes to meet long-term goals.
Located and retrieved files, assisting public with general information.
Processed patient admission and discharge documents.
Compiled and coded patient data using standard classification systems.
Determined and implemented techniques to improve medical records retrieval process.
Answered questions and fulfilled requests with friendly and knowledgeable service.
Verified record copies before handing each over to check for and remove unnecessary details.
Purged inactive files and destroyed obsolete files following procedures.
Released information to persons or agencies according to regulations.
Transmitted information or documents to customers through email, mailings or facsimile machine.
Proofread documents carefully to check accuracy and completeness of all paperwork.
Maintained positive working relationship with fellow staff and management.
Safeguarded medical records to maintain patient confidentiality.
Set up patient charts and documented information in various company software.
Pulled patient records and transferred information to appropriate parties.
Entered patient insurance, demographic and health information into software and confirmed records.
Maintained high accuracy rate on daily production of completed reviews.
Interpreted medical terminology and pharmacological information to translate information into coding system.
Received, organized and maintained all coding and reimbursement periodicals and updates.
Maintained updated knowledge of coding requirements, which included continuing education and certification renewal.
Communicated with healthcare personnel, including practitioners to promote accuracy.
Quickly responded to staff and client inquiries regarding CPT codes.
Actively maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, protocols and third party requirements regarding billing.
Reviewed account information to confirm patient and insurance information is accurate and complete.
Read through patient health data, histories, physician diagnoses and treatments to gain understanding for coding purposes.

Medical Assistant

PHEONIX MEDICAL GROUP

Ontario, CA

11.2012 - 07.2014

Maintained organized documentation and patient files.
Rendered highest quality of care when interacting with patients and families.
Identified and properly documented patient goals, evaluated progress and planned reevaluation.
Assisted patients with physical movements to help restore function and lessen pain and disability.
Facilitated ADLs and assisted patients with functional mobility to increase comfort and quality of life.
Reviewed physician referrals and patient medical records to formulate accurate diagnosis and best course of treatment.
Collaborated with practitioners by recording and sharing physical therapy outcomes and recommending modifications to treatment plans.
Taught patients and families about self-care treatments and exercises that can be completed at home.
Customized conventional physical therapy techniques to meet specific needs of individual patients.

MEDICAL ASSISTANT

CLINICA FAMILIAR DR.GOMEZ

Riverside, CA

09.2011 - 10.2012

Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Measured vital signs and took medical histories to prepare patients for examination.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Organized charts, documents and supplies to maintain team productivity.
Cleaned and maintained medical equipment following procedures and standards.
Documented notes during patient visits.
Educated patients about medications, procedures and physician's instructions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Contacted pharmacies to submit and refill patients' prescriptions.
Assessed, documented and monitored vital signs for patients within outpatient setting.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Followed principles of asepsis and infection control to meet patient safety guidelines.

Summary

Overview

Work History

Medical Assistant

Medical Assistant

Medical Assistant

MEDICAL ASSISTANT

Education

Associate of Applied Science - Medical Assisting

GED -

Skills

Languages

Timeline

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