BERNICE MANE FAYE
Columbus,OH
Summary
Driven and adaptable professional with a solid foundation in banking and finance from OSU and a proven track record in logistics with Safe Transport LLC. Excel at customer service and financial analysis, demonstrating exceptional attention to detail and effective communication. Skilled in navigating high-pressure environments, ensuring timely delivery and financial accuracy. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
7
7
years of professional experience
Work History
ENTERING INTO THE BANKING CAREER INDUSTRIES
IN SCHOOL LEARNING BANKING BUSINESS FINANCE
COLUMBUS, OHIO
2025.03 - 2029.06
- ENTERING INTO THE BANKING CAREER
- A SECOND CAREER-ENROLLED INTO BUSINESS BANKING FINANCE ONLINE WITH OSU...LOOKNG FOR OPPORTUNITIES TO WORK IN THE CUSTOMER SERVICE FIELD,AND WORK,LEARN AND GROW MY BANKING CAREER.
- DEPENDABLE
- MOTIVATED
- UNDERSTAND VARIOUS LANGUAGES,SOMALI,ARABIC, SPANISH-AND LEARNING TO ACHIEVE THE INTERMEDIATE AND ADVANCE LEARNING CERTIFICATE IN FOREIGN LANGUAGE, WHICH COULD ENHANCE MY SKILLS IN CUSTOMER SERVICE IN OFFICE.
- GREAT ATTENTION TO DETAILS
- GREAT CASH HANDLING
- ABLE TO LEARN AND ADAPT UNDER FAST PACE RUSH HOURS.
Professional Truck Driver
WINNING SAFELY WITH SAFE TRANSPORT LLC
MANSFIELD, OH
2022.02 - 2025.02
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- COMMUNICATE WITH OPERATION MANAGERS WITH NEW PICKUP'S AND DROP OFF LOADS FOR DIFFERENT CUSTOMERS,SHIPPERS AND CONSIGNEE THROUGHOUT 48 STATES/CANADA.
- Greate at time management, customer services skills,on time with delivering 80,000lbs of freight across united states in a 53 FT TRACTOR TRAILER TO CUSTOMERS SUCH AS: WALMART,TARGET,SAMS,TYSON DISTRIBUTION CENTERS.
- READ MANEFEST
- UNDERSAND CARGO SECUREMENT
- UNDERSTAND BUSINESS MATH AND FINANCE -
- FLUENT IN ENGLISH
- UNDERSTAND THE MECHANICAL DYNAMICS OF THE COMMERCIAL EQUIPMENT DRIVEN
Education
BBA - Business Administration And Management
The Ohio State University
Columbus, OH2029-06
Bachelor of Arts - Business Education
Harvard University
Cambridge, MA2020-06
Skills
- Customer service
- Financial analysis
- Cash handling
- Time management
- Team collaboration
- Business math
- Attention to detail
- Effective communication
- Problem solving
- Excellent communication
- PPE compliance
- Self-Directed
Affiliations
- PRACTICE COMMUNICATING IN ARABIC, SOMALI,AMHARIC,SPANISH
- I PUSH MYSELF TO COMMUNICATE IN OTHER LANGUAGES,SO THAT IT HELPS ME TO PROVIDE EXCELLENT CUSTOMER SERVICES, AT HOME, AND WHEN IM TRANSPORTING PASSENGERS FROM THE AIRPORT PART TIME DOING UBER/LYFT.
- I LIKE PROBLEM SOLVING BUSINESS WISE IN THE INTERNATIONAL COMMUNITIES, AND I FEEL IT WILL HELP ME GET THROUGH SCHOOL.
Timeline
ENTERING INTO THE BANKING CAREER INDUSTRIES
IN SCHOOL LEARNING BANKING BUSINESS FINANCE
2025.03 - 2029.06
Professional Truck Driver
WINNING SAFELY WITH SAFE TRANSPORT LLC
2022.02 - 2025.02
BBA - Business Administration And Management
The Ohio State University
Bachelor of Arts - Business Education
Harvard University