Bernice Nolen

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Handled client correspondence and tracked records to foster office efficiency.
• Provided clerical support to company employees by copying, faxing and filing documents.
• Documents Assessment, proof reading court documents for St. Louis County Courts, Minute taking for active court with the (FTR) system for Judges

Processed Deed Information for ownership from the recorders acceptance. Verified property real-estate dimensions for accuracy. Appointment setter for informal conferences. Data entry tax returns for Personal property of the (LIS) Assessors' Office.Review over 100 documents daily for system approval upon data entry. Deeds process, (Beneficiary, Affidavits, Trustees, Quit Claim, Decrees, Deed of Trust) and more that was recorded through St. Louis County Office.

• Verified client information by analyzing existing evidence on file.
• Maintained strong knowledge of basic medical terminology to better understand services and procedures.
• Made contact with insurance carriers to discuss policies and individual patient benefits.
• Assured timely verification of insurance benefits prior to patient procedures or appointments. Extensive International phone service with providers, reference customer COBRA Mental Health Insurance.

North County 911 Operator:

Record Keeping of arrest (MRS/ Municipal Radio System) North County Municipalities Police Dispatcher for 15 areas. Data entry warrants a wanted , using the Missouri codes for designated crimes. Data entry arrest records (REJIS) & Missouri Highway Patrol Certification. FCC Communication for outer assistance when needed. Data look-up through, MULES, NCIC, DOR and more name search inquiry for verification. Multiple phone operations and point to point contact with surrounding law Enforcement telephone communications reference pursuits and name comparison to solve crimes and offences.

Barnes Jewish Hospital:

Monitored cameras of patrol through out he facility, maintained a safe work environment, routing emergency & non-emergency calls for (BJC) Criminal Justice Information Computer Inquiry, Dispatched security Officers w/PBX multiple service Request.