Summary
Overview
Work History
Education
Skills
Certification
Additionalinformation - Jobrelatedtrainingandlicense
Personal Information
Timeline
Generic

Bernice Osborn

Lancaster,CA

Summary

Recruiting Professional with over 16 years of experience in corporate recruitment, talent acquisition, and employee relations. Expert in utilizing ATS, job boards, and social networks to streamline recruitment processes and enhance candidate quality. Demonstrates proficiency in labor laws, advanced reporting tools, and maintaining regulatory compliance while fostering a diverse and inclusive workplace. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Accounts Payable/Accounts Receivable

Cams Creations
04.2024 - Current
  • Maintain accurate financial records, cross-referencing invoices with purchases to resolve discrepancies
  • Foster vendor relationships through clear communication, ensuring timely invoice issue resolution
  • Implement daily financial reporting processes, enhancing accuracy and providing business insights
  • Optimize A/R and A/P processes, ensuring precise cash deposits and meticulous account coding
  • Collaborated with cross-functional teams to address financial discrepancies or issues related to accounts payable and receivable, strengthening internal partnerships and fostering a positive work environment.

Corporate Recruiter

Adecco (Assigned Woodward Inc.)
11.2023 - 02.2024
  • Partnered with HR teams to align recruitment strategies, ensuring seamless integration of new hires of manufacturing (bargaining unit) roles and regulatory compliance
  • Optimized recruitment workflow, reducing time-to-hire and improving candidate experience through efficient resume review processes
  • Leveraged diverse sourcing channels, including professional networks and social media, to expand candidate pool and improve hire quality
  • Streamlined candidate screening process, enhancing efficiency in identifying top talent
  • Managed end-to-end recruitment process, ensuring regulatory compliance and maintaining accurate records
  • Increased applicant flow via ATS, job boards, referrals, and social networks
  • Screened applicant resumes, developed candidate pool, and conducted pre-screen interviews for Bargaining Unit roles
  • Reviewed resumes, cultivated referrals, and expedited interview process
  • Expanded candidate pool by leveraging diverse sourcing channels, including professional networks and social media, resulting in improved hire quality
  • Optimized applicant tracking system utilization, increasing applicant flow through strategic use of job boards, referrals, and social networks
  • Managed end-to-end recruitment for Bargaining Unit roles, from resume screening to interview coordination, ensuring accurate record-keeping and compliance
  • Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
  • Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
  • Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances.
  • Leveraged LinkedIn recruiter tool to broaden network connections and identify passive candidates.
  • Improved team collaboration by introducing regular strategy meetings, aligning efforts towards common goals.

Talent Acquisition Specialist/Employee Relations

Frye Plumbing
02.2023 - 08.2023
  • Managed employee relations, ensuring fair resolution of workplace issues and enhancing satisfaction
  • Conducted investigations, standardizing case documentation for fair and consistent resolutions
  • Revised Team Member programs, fostering a positive work environment and boosting employee morale
  • Ensured OSHA and DOT compliance, maintaining a safe and regulatory-compliant workplace
  • Streamlined recruitment, building robust candidate pipelines for Operations and Corporate divisions
  • Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
  • Collaborated with hiring managers to determine job requirements and understand departmental needs.
  • Provided regular updates on talent acquisition performance metrics to senior leadership, supporting data-driven decision-making and continuous improvement efforts.
  • Implemented employee referral program that increased number of quality referrals and strengthened company's internal network.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Led recruitment marketing campaigns targeting passive candidates in niche markets using tailored messaging and content strategies for varied roles(i.e. HVAC,Plumber, Foreman,Engineers,Maintenance, Operations)

Corporate Recruiter

Rangham Consultants Inc.
05.2022 - 02.2023
  • Increased offer acceptance rate by conducting thorough pre-screening interviews and effectively selling company culture and benefits.
  • Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
  • Conducted regular check-ins with new hires during their probationary period to address any concerns or challenges early on, promoting long-term employee retention rates.
  • Continuously refined recruitment strategies by staying informed of industry best practices and incorporating innovative tools and technologies.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Operated and maintained applicant tracking and candidate management systems.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Successfully filled numerous hard-to-source roles by utilizing creative search methods and tapping into niche networks.
  • Sourced and selected applicants for technical positions within company.
  • Wrote and posted technical job descriptions
  • Championed diversity initiatives in the workplace through inclusive recruitment practices that promoted equal opportunities for all candidates.
  • Built relationships with colleges and universities to stay informed on new technical talent.
  • Provided valuable training resources for new hires to bolster team skills efficiently while offering ongoing support throughout tenure within the organization.
  • Coordinated with IT team leaders to forecast hiring needs and department goals.
  • Used Boolean searches to develop applicant portfolios for expected openings.
  • Fostered strong relationships with hiring managers to deeply understand technical requirements, resulting in more accurate candidate matching.

Corporate Recruiter

CBRE, Inc.
01.2022 - 05.2022
  • Led employer branding initiatives, boosting CBRE's reputation in the real estate market
  • Collaborated with job analysis team to refine job descriptions, enhancing talent acquisition accuracy
  • Led cross-functional teams to align job descriptions with market trends, improving candidate quality
  • Streamlined job description processes, ensuring competitive positioning in supply chain management
  • Reviewed and updated job descriptions to meet current market demands, attracting top-tier talent
  • Established trusted relationships with external partners, including staffing agencies, universities, and professional associations to expand talent network.
  • Increased diversity within candidate pools by proactively networking and engaging with underrepresented groups in the industry.
  • Maintained accurate records within the ATS to ensure data integrity and enable meaningful reporting for ongoing analysis of recruitment metrics.
  • Developed comprehensive job descriptions and requirements, ensuring accurate representation of role expectations for candidates.
  • Developed strong relationships with hiring managers by providing regular updates on search progress, market trends, and relevant talent insights.
  • Partnered with hiring managers to develop and execute customized recruitment plans, resulting in successful hires for hard-to-fill positions.
  • Conducted thorough pre-screening interviews to evaluate candidates'' fit before presenting them to hiring managers for further consideration.
  • Utilized advanced search techniques on LinkedIn Recruiter for identifying passive candidates who met stringent technical qualifications.

Business Development Manager/Supply Chain Management

LA Mission Staffing, Inc.
09.2021 - 02.2022
  • Analyzed HR impacts of capital projects, developing strategic plans to align with goals
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
  • Represented company and promoted products at conferences and industry events.
  • Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
  • Enhanced team productivity and efficiency through implementation of strategic project management tools and techniques.
  • Improved sales team performance with targeted training programs focused on advanced sales techniques and product knowledge.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Engaged with operating division stakeholders and Subject Matter Experts to draft and implement MA plans and Centralized Monitoring plans, including Concepts of Operations, and develop timelines for the implementation of these changes and ensure that the timelines are in alignment with project schedules and account for interdependencies with other large-scale projects, efforts, and initiatives.
  • Conducted comprehensive, objective, fair and professional investigations with determining scope, planning, interviewing, evidence review, credibility assessment, and reports.

Data QA - Fraud Intake

Sharp Decisions, Inc.
01.2021 - 09.2021
  • Refined fraud intake procedures with data-driven methods, saving time and increasing accuracy
  • Developed advanced QA techniques, cutting false positives and raising customer satisfaction
  • Collaborated across teams to implement fraud prevention protocols, strengthening security measures
  • Analyzed fraud patterns meticulously, improving detection algorithms and fraud identification rates

Victim Intake Specialist III

Social Service Staffing and Recruiting
08.2020 - 01.2021
  • Exceeded team goals, boosting performance metrics through streamlined victim intake processes
  • Reduced wait times and improved client satisfaction by implementing new intake protocols
  • Provided empathetic support, ensuring victims' needs were met through cross-functional collaboration
  • Maintained accurate case records for legal proceedings, developing a tracking system for complex cases
  • Implemented a digital intake system, reducing paperwork and improving data accuracy
  • Analyzed intake data, identifying trends and presenting findings for strategic resource allocation

Recruiter/Employment Program Specialist /Workforce Manager

EDD State of California
08.2008 - 09.2017
  • Investigated employee concerns, resolving procedural issues to maintain workplace harmony and fairness
  • Reduced time-to-hire by streamlining recruitment processes, ensuring high-quality candidate selection
  • Collaborated with cross-functional teams to enhance workforce management strategies, boosting efficiency
  • Developed new employment programs to meet future workforce needs, aligning with long-term goals
  • Mentored job seekers with tailored career advice, facilitating successful employment transitions
  • Developed and presented strategic plans to Hiring Managers for endorsement and implementation, provided regular reports to the Hiring Manager on the implementation of the overall strategy as well as critical information that needs to be brought to the attention of key stakeholders.
  • Engaged with operating division stakeholders and Subject Matter Experts to draft and implement MA plans and Centralized Monitoring plans, including Concepts of Operations, and develops into viable active candidates against defined criteria for multiple disciplines, including clear objectives, timelines, and tracking methods.
  • Solve complex challenges involving data modeling, scenario creation, and development of business rules to guide technology development.
  • Ability to document requirements, designs, and detailed technical specifications, training materials, operating instructions, and test plans to support the development of predictive analytics solutions.
  • ATS (Applicant tracking system) experience with sourcing, tracking, and managing candidates. timelines for the implementation of these changes and ensure that the timelines are in alignment with project schedules and account for interdependencies with other large-scale projects, efforts, and initiatives.
  • Experience managing and prioritizing a high requisition load (50-60 requisitions per week) in a fast-paced, high-volume environment.
  • Organize, coordinate, and host Hiring Events, both locally and statewide as needed and requested.
  • Develop strategies to source, attract, and convert high-quality passive candidates
  • Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within the schedule.
  • Conduct in-depth candidate screens and assess candidates for their level of interest, specific motivators, qualifications, compensation needs, and the overall best fit within the organization.
  • Recruiting (i.e., defining position, sourcing, screening, interviewing, and drafting offers/compensation analysis
  • Manages Dataflow to/from HRIS system.
  • Expertise in advanced Boolean/X-Ray and Semantic searches, organic searches, Google Analytics

Education

Goggle Project Management Professional Certificate -

Coursera
11.2024

Workforce Services Core Training Certifications -

Society for Human Resource Management (SHRM)
12.2023

B.A. - Sociology

California State University Northridge
06.2020

IS- 1000 - Public Assistance Program and Eligibility

Department of Homeland Security
FEMA
06.2020

Skills

  • Accounts payable and receivable auditing
  • Strategic Thinking, Training and mentoring, Collaborative mindset, Scope Management, Technical understanding, Budgeting
  • Customer service, Moving Beyond Customer, Vendor Management, Corporate Recruiter/Talent Acquisition, Full Cycle Recruiting, Labor Exchange, Strategic Planning, Employer Services, Internet Recruiting, Business Development, Negotiation, Training, MS Office Suite, Labor Laws, Total Rewards, Performance Management, Leadership Development, Employee and Labor Relations, Organizational Development, Job Identifying, Diversity and Inclusion Initiatives, Marketing
  • Software’s Used: SharePoint, Onet online, Labor Market Information, MS Excel and Outlook, Provided reports for management utilizing HRIS ADP, Access Microsoft Word, Access Excel, PowerPoint, Outlook, SQL and Tableau HRMS systems
  • ATS (Applicant tracking system): Taleo, Lotus Notes, Aventure, Greenhouse, PeopleSoft, Caljobs, Workday

Certification

  • Public Assistance Program and Eligibility, 06/01/20
  • Workforce Services Core Training, 2023
  • Society for Human Resource Management (SHRM), 2023

Additionalinformation - Jobrelatedtrainingandlicense

  • Public Trust Clearance
  • Behavioral Training

Personal Information

Title: Recruiting Professional/Project Management Coordinator 

Timeline

Accounts Payable/Accounts Receivable

Cams Creations
04.2024 - Current

Corporate Recruiter

Adecco (Assigned Woodward Inc.)
11.2023 - 02.2024

Talent Acquisition Specialist/Employee Relations

Frye Plumbing
02.2023 - 08.2023

Corporate Recruiter

Rangham Consultants Inc.
05.2022 - 02.2023

Corporate Recruiter

CBRE, Inc.
01.2022 - 05.2022

Business Development Manager/Supply Chain Management

LA Mission Staffing, Inc.
09.2021 - 02.2022

Data QA - Fraud Intake

Sharp Decisions, Inc.
01.2021 - 09.2021

Victim Intake Specialist III

Social Service Staffing and Recruiting
08.2020 - 01.2021

Recruiter/Employment Program Specialist /Workforce Manager

EDD State of California
08.2008 - 09.2017

Goggle Project Management Professional Certificate -

Coursera

Workforce Services Core Training Certifications -

Society for Human Resource Management (SHRM)

B.A. - Sociology

California State University Northridge

IS- 1000 - Public Assistance Program and Eligibility

Department of Homeland Security
Bernice Osborn