Bernice Gutierrez
Costa Mesa,CA
Summary
Competent Accounts Receivable Specialist bringing 4 years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.
Overview
7
7
years of professional experience
Work History
Accounts Receivable Specialist
24 Carrots Catering And Events
11.2021 - Current
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Improved financial accuracy by thoroughly reconciling accounts and identifying discrepancies on a monthly basis.
- Streamlined invoice processing for timely payments, reducing the overall outstanding balance of accounts payable.
- Reduced late payments by maintaining strong relationships with clients and implementing effective follow-up procedures.
- Exceeded departmental goals for cash collection through persistence, professionalism, and excellent interpersonal skills when dealing with clients or customers alike.
Client Service Representative
Bank Of America
02.2019 - 06.2021
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Connected with clients through consultative sales strategies to understand and address requirements.
- Maintained detailed records of client interactions, allowing for better understanding of needs and preferences for future engagements.
- Consistently met or exceeded performance metrics while juggling multiple tasks effectively under tight deadlines.
Shift Leader
Nekter Juice Bar Inc.
04.2018 - 01.2019
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
Cashier/ Vendor Relations
The Home Depot
07.2017 - 03.2018
- Strong product knowledge including specifications, warranties, maintenance of merchandise and delivery options.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Address any customers concerns or complains immediately and effectively with he help of management when needed.
Education
Associate of Science - Business Administration
Orange Coast College
Costa Mesa, CA04.2024
High School Diploma -
Segerstrom High School
Santa Ana, CA06.2017
Skills
- Excellent Communication
- Time Management
- Invoice Processing
- Financial software
- Customer Assistance
- Teamwork Abilities
- Credit and collections
- Aging reports analysis
Timeline
Accounts Receivable Specialist
24 Carrots Catering And Events
11.2021 - Current
Client Service Representative
Bank Of America
02.2019 - 06.2021
Shift Leader
Nekter Juice Bar Inc.
04.2018 - 01.2019
Cashier/ Vendor Relations
The Home Depot
07.2017 - 03.2018
Associate of Science - Business Administration
Orange Coast College
High School Diploma -
Segerstrom High School
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