Bernice Robinson
Akron,OH
Summary
Dedicated Medical Assistant skilled in technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff. Highly enthusiastic customer service professional with 15 years client interface experience. Dynamic and reliable Bank Teller with 3 years of retail banking, customer service and consulting experience.
Overview
5
5
years of post-secondary education
29
29
years of professional experience
Work History
Home Care Provider
SELF-EMPLOYED
Akron, OH
01.1995 - 02.2024
- Developed individualized care plans based on client needs and preferences.
- Developed comprehensive patient care plans incorporating assessments, evaluations, and nursing diagnoses to address individual health needs.
- Maintained cleanliness and organization through light housekeeping tasks. including vacuuming, dusting, laundry, and meal preparation.
Home Care Aide
KAY'S GARDEN
Akron, OH
05.2010 - 08.2023
- Provided primary resident personal care and assistance with daily living activities.
- Collaborated with team to ensure proper body mechanics and patient safety during care.
- Engaged in conversation with elderly clients to provide companionship and reduce feelings of isolation.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
- Engaged in meaningful conversations with clients to promote social interaction. to elderly clients by engaging in conversation.
- Offered emotional support and companionship to improve client wellbeing and quality of life.
Therapeutic Program Worker
STATE OF OHIO (APPLE CREEK)
Akron, OH
06.2000 - 08.2005
- Delivered primary resident care and assisted with daily living activities to enhance residents' quality of life.
- Educated patients about their treatments.
- Educated patients on treatment plans to empower understanding and compliance.
- Escorted patients to examination rooms and prepared them for physician exams, ensuring readiness and comfort.
Education
N/A -
University of Akron
Akron, OH 08.2020 - 07.2022
GED -
East Tech High School
Cleveland , OH 08.1971 - 06.1974
NURSING -
Brown Mackie
AkronSkills
- Inpatient and outpatient care
- Medical terminology expertise
- Vital signs management
- Health record management
- Patient positioning understanding
- Feeding assistance
- Strong medical ethics
- Enthusiastic caregiver
- Detail-oriented
- Strong organizational skills
- Budget management
- Expense tracking
- Customer service expert
- Effective communication
- Positive work attitude
Timeline
N/A -
University of Akron
08.2020 - 07.2022
Home Care Aide
KAY'S GARDEN
05.2010 - 08.2023
Therapeutic Program Worker
STATE OF OHIO (APPLE CREEK)
06.2000 - 08.2005
Home Care Provider
SELF-EMPLOYED
01.1995 - 02.2024
GED -
East Tech High School
08.1971 - 06.1974
NURSING -
Brown Mackie