Bernice Rosado
The Bronx,NY
Summary
Dynamic administrative professional with extensive experience adept in strategic planning and problem-solving. Excelled in project management and team collaboration, significantly enhancing operational efficiency. Proficient in Microsoft Office and EMR, demonstrating a keen ability to streamline processes and improve team productivity.
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation, and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Energetic Administrative Coordinator dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills.
Overview
24
24
years of professional experience
Work History
Administrative Coordinator II
Medical University of South Carolina (MUSC)
Charleston, SC
08.2023 - Current
- Prepare and appropriately distribute correspondence, such as forms, reports, and letters
- Coordinate complex administrative, business management and/or support activities.
- Coordinates meetings by preparing agendas and presentations materials, as well as logistics and appropriate
- Develops and monitors compliance with annual budgets; consults with program personnel regarding the availability of funds and the preparation of funding requests
- Plans, implements and coordinates special projects or programs; prepares detailed program reports.
- Perform or supervises the performance of activities related to fiscal management, personnel management, procurement, supply services, auxiliary services, etc.
- Orders supplies for designated areas of responsibility
- Reviews and submits invoices, budget, and financial documents
- Maintains department files and databases
- Completes timekeeping and related payroll activities
- Assist in new hire process, including, the requesting and posting of positions, scheduling interviews, and onboarding activities
- Plan, coordinate and manage travel, domestic; itinerary planning, hotel booking, transportation
- Assist with project planning, management, coordination of special projects and other operational activities as requested
- Provides updates on department monthly budget performance and audits for accuracy
- Prepares regular reports to leader on time and attendance
- Prepares PowerPoint presentations and Reports
- Formulates and administers administrative policies and procedures.
- Performs other duties as assigned.
Administrative Assistant II
Medical University of South Carolina (MUSC)
Charleston
01.2020 - 08.2023
- Prepare and appropriately distribute correspondence, such as forms, reports, and letters
- Answers phone and welcome guests
- Coordinates meetings by preparing agendas and presentations materials, as well as logistics and appropriate
- Orders supplies for designated areas of responsibility
- Reviews and submits invoices, budget, and financial documents
- Maintains department files and databases
- Completes timekeeping and related payroll activities
- Assist in new hire process, including, the requesting and posting of positions, scheduling interviews, and onboarding activities
- Plan, coordinate and manage travel, domestic; itinerary planning, hotel booking, transportation
- Assist with project planning, management, coordination of special projects and other operational activities as requested
- Provides updates on department monthly budget performance and audits for accuracy
- Prepares regular reports to leader on time and attendance
- Prepares PowerPoint presentations and Reports
- Performs other duties as assigned.
Administrative Assistant I
Mount Sinai Doctors Downtown (BIMG)
New York, NY
05.2005 - 11.2019
- Assist in/ coordinated monthly meeting agendas, conducted interviews for new hire(s) and counseled and progressive discipline of staff
- Delegated work assignments and office tasks to assure efficiency within the office
- Consistently briefed all staff members and physicians on in-office and corporate changes when warranted
- Processed purchase orders and invoices in a timely manner to assure payment
- Data entry, Payroll entry, spreadsheets, and all clerical duties
- Compose and ensure administrative correspondence is prioritized and completed in a timely fashion for Director's and VP's signature
- Distribute correspondence and communications to all offices
- Distribute performance evaluation reports to Office/Practice Managers/Administrators
- Schedules and confirms meetings, appointments, interviews, etc
- Coordinates Director's, VP's and other department heads' calendars to schedule interviews/meetings
- Plan, coordinate and manage travel, domestic; itinerary planning, hotel booking, transportation, meals and events
- Perform secretarial assignments for other department heads as requested
- Create and maintain employee/office files and records for easy retrieval of information
- Coordinate timely completion of performance evaluations, payroll reports and special assignments
- Create and maintained database involving office personnel, office statistics, office equipment, and supply information, etc
- Compile and Maintain Master Copies of all Policy and Procedure Manuals, etc. To ensure they are up to date and in compliance in both clinical and laboratory areas
- Receive, review and approve all check requests
- Receive, review and assist with payroll timesheets for all 14 ambulatory sites, forward to payroll in a timely and efficient manner to ensure accurate paychecks are entered and received
- Monthly On-Call Schedule created and Maintained.
- Reconciles Petty Cash Funds for the office(s)
- Order supplies for directors/managers and offices
- Act as liaison between Directors and Practice Management, between Director and Payroll to ensure accuracy of paychecks and benefit time, with department heads and other members of the organization regarding office issues and with all front office and clinical staff regarding office issues, policies and procedures
- Assist with intake and follow up of patient complaints
- Participate in special projects as assigned
- Maintain confidentiality related to staff members and departments
- Handled all clerical needs inclusive of development of documents and forms
- Maintain records and prepare packets for clinical staff orientation, in-service and training workshops
- Assisted with distribution and monitoring of annual Clinical/Non-Clinical Core Competency program/exam
- Assisted with CPR both BLS and ACLs classes for DOCS/BIMG clinical employees with BIMC CPR coordinator
- Under the direction and supervision of management staff, design and maintain various databases, files correspondences and other records when needed
- Greet visitors, ascertains nature of business and conducts visitors to employer or appropriate person
- Coordinate special events along with but not limited to lunches for various meetings and functions.
- Assist with project planning, management, coordination of special projects and other operational activities as requested
- Assisted with building faculties and facilities issues.
Office Manager
D.O.C.S (Beth Israel Medical Group)
Bronx
05.2000 - 06.2003
- Insurance eligibility verifications; pre-authorizations; pre-certifications; referrals of all HMO/PPO plans
- Maintained doctor's appointments schedules, procedures and out-patient surgeries
- Managed/Supervise front and back office staff of 15 on daily basis
- Delegated work assignments and office tasks to assure efficiency within the office
- Consistently briefed all staff members and physicians on in-office and corporate changes when warranted
- Open and distributes mail
- Create and maintain files and records for easy retrieval of information
- Compile and Maintain Master Copies Books, all Policy and Procedure Manuals, etc
- To ensure they are up to date and in compliance in both clinical and laboratory areas
- Maintain monthly On-Call Doctor’s Schedule Resolves laboratory and office billing errors and appropriate labs
- Assist Practice Management with completion of monthly staff schedules
- Assist Practice Management with obtaining office coverage
- Assist with intake and follow up of patient complaints.
Education
Business Administration in General Business/Management & Marketing
Berkeley College
New York, NY01.2008
Walton High School
Bronx, NYSkills
- Time Management
- Analysis/Strategic Planning
- Event Planning
- Excellent Problem Solving
- Project Management
- Team Management
- Marketing Skill
- Correspondence Management
- Tech-Savvy
- Presentation Preparation
- Travel administration
- Correspondence Preparation
- Office inventory management
- Office Administration
- Meeting planning
- Employee Development
- File Organization
- Inventory Management
- Schedule Management
- Processing Expense Reports
- Bookkeeping
- Calendar Management
- Employee Records Management
- Project Support
- Travel Arrangements
- Appointment Scheduling
- Office Opening and Closing
- Scheduling appointments
- Documentation and Recordkeeping
- Calendars management
- Microsoft Access
- Telephone Etiquette
- Filing
- Accounting ledger management
- Team Collaboration
- Proficient in :
- Microsoft Office 2010/11: Word, Excel, PowerPoint, Outlook, MS Teams
- Ourday (Workday)
- Citrix Workplace
- IDX/IDXe
- Avaya
- McKesson
- One Drive
- One Note
- EMR
- ADS
- ECW
- ERP: (Oracle; McKesson; UMS)
- Angus Anywhere
- Taleo
- Par8o
- Epic
- Datix RL 6
- Policy Tech
- Kronos
- Webex
- Microsoft Excel
- Google Suite Proficiency
Additionalskills - Coreskills
- Fluent in Spanish
- Excellent interpersonal and communication skills
- Team player as well as independently
- Exceptional customer service
Communication Skills
A well experienced healthcare employee over twenty years of experience but limited to office administration and superb customer service. A highly motivated resourceful and reliable subordinate, with strong skills in planning and implementation of procedures. Proven record of independent decision making in a fast paced environment; knowledgeable in primary care, multispecialty offices and administration. Communicate effectively as a liaison between Senior Leaders, Directors/Managers, Physicians, SVPs/VPs, CEO, and support staff to ensure the highest level of operations.
Languages
Spanish
Full Professional
Timeline
Administrative Coordinator II
Medical University of South Carolina (MUSC)
08.2023 - Current
Administrative Assistant II
Medical University of South Carolina (MUSC)
01.2020 - 08.2023
Administrative Assistant I
Mount Sinai Doctors Downtown (BIMG)
05.2005 - 11.2019
Office Manager
D.O.C.S (Beth Israel Medical Group)
05.2000 - 06.2003
Business Administration in General Business/Management & Marketing
Berkeley College
Walton High School
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