BERNICE SCHLUNS
Kent
Summary
Detail-oriented and reliable healthcare and administrative professional with hands-on experience in blood collection, handling, and donor care through the American Red Cross. Skilled in following strict standard operating procedures, maintaining accurate documentation, and working in fast-paced, regulated environments. Strong team player with a focus on quality, safety, and efficiency in both healthcare and production settings.
Overview
2027
2027
years of professional experience
Work History
Phlebotomist
American Red Cross
Seattle, WA
2025 - Current
- Collected and handled blood donations following strict safety and regulatory procedures
- Prepared, labeled, and ensured proper handling of blood components for processing and transport
- Maintained accurate donor records and documentation in compliance with quality standards
- Monitored donors during and after collection to ensure safety and proper response to adverse reactions
- Worked in a fast-paced, team-based environment with daily setup and breakdown of mobile blood drives
- Followed infection control procedures and maintained sterile equipment and workspaces
Administrative Assistant
TRC
Kent, WA
2024 - 2025
- Managed high-volume calls and coordinated communication across departments
- Handled sensitive and confidential information with accuracy and discretion
- Maintained organized records and assisted with documentation and reporting
- Supported administrative and operational workflows in a structured environment
Daycare Teacher
Millennium Kids
Seattle, WA
2023 - 2024
- Maintained a clean, safe, and structured environment following strict health and safety guidelines
- Managed multiple tasks simultaneously while ensuring attention to detail and organization
- Communicated effectively with parents and staff to support daily operations
Team Leader
Chick-fil-A
Tukwila, WA
2020 - 2023
- Led team operations in a fast-paced, high-volume environment
- Ensured compliance with safety, cleanliness, and operational procedures
- Trained and supervised staff while maintaining workflow efficiency
- Resolved issues quickly while maintaining high service standards
Education
High School Diploma -
Evergreen High School
Seattle, WA06-2022
Southern New Hampshire University
Hooksett, NHSkills
- Standard Operating Procedures (SOPs)
- Blood collection & handling
- Documentation & record keeping
- Quality & safety compliance
- Attention to detail
- Team-based production environments
- Time management & multitasking
- Microsoft Excel & Word
- Communication & organization
Timeline
Phlebotomist
American Red Cross
2025 - Current
Administrative Assistant
TRC
2024 - 2025
Daycare Teacher
Millennium Kids
2023 - 2024
Team Leader
Chick-fil-A
2020 - 2023
High School Diploma -
Evergreen High School
Southern New Hampshire University