Bernice Silva
Fontana,CA
Summary
Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Home Health LVN
Prime Home Health
04.2021 - 07.2024
- Promoted continuity of care by maintaining detailed documentation of patients'' health status, interventions, and outcomes.
- Supported patients during difficult transitions to home-based care, providing emotional support and practical guidance.
- Assisted patients in managing their daily living activities, including bathing, dressing, grooming, meal preparation, and mobility support.
- Responded to patient requests with appropriate clinical and personal assistance.
- Reduced hospital readmissions by closely monitoring patients'' progress and adjusting care plans as needed.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Increased patient safety by diligently administering medications, wound care, and other treatments per physician orders.
Hospice Nurse
Right Choice Hospice
09.2017 - 03.2021
- Managed pain effectively by closely monitoring symptoms and adjusting medications accordingly.
- Improved patient comfort by providing compassionate end-of-life care and symptom management.
- Coordinated with physicians to adjust medications as needed for optimal palliative care outcomes.
- Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
- Promoted a peaceful and supportive environment for patients and their families during the end-of-life transition.
- Advocated for patients'' wishes regarding medical treatment options, respecting cultural beliefs and values throughout the decision-making process.
- Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
- Enhanced family understanding of the hospice process through clear communication and education.
- Implemented creative non-pharmacological interventions for symptom management, enhancing patient comfort and overall quality of life.
- Maintained up-to-date knowledge of current research findings in palliative care nursing practice through ongoing professional development opportunities.
Patient Care Coordinator
Central City Community Health Center
10.2014 - 08.2017
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Delivered excellent patient experiences and direct care.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Collaborated with interdisciplinary teams to create seamless transitions between various stages of treatment plans, enhancing continuity of care.
- Acted as a knowledgeable resource for patients seeking information about community resources and support services available to them in their healthcare journey.
Education
Nursing
Azusa Pacific University
Azusa, CA05.2025
Skills
- Home safety evaluation
- Vital signs monitoring
- Clinical documentation
- End-of-life care
- Diabetes management
- Family education
- Medication administration
- Direct patient care
- HIPAA compliance
- Wound care
Certification
ACLS
BLS
PALS
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Spanish
Native or Bilingual
Timeline
Home Health LVN
Prime Home Health
04.2021 - 07.2024
Hospice Nurse
Right Choice Hospice
09.2017 - 03.2021
Patient Care Coordinator
Central City Community Health Center
10.2014 - 08.2017
Nursing
Azusa Pacific University
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