Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Bernicia Rocker

Louisville,KY

Summary

  • Able to communicate with team members at all levels, provide direction, and remain open to feedback
  • Customer service associate with years of experience providing friendly and efficient service to customers while maintaining an organized and efficient office environment
  • Self-motivated and results-oriented cashier/sales with years of experience providing customer service in a relaxed, friendly environment while demonstrating strong customer care skills
  • Hardworking and reliable paraprofessional with years of experience offering exceptional customer service
  • Highly motivated with an ability to adapt on the fly and provide exceptional customer service
  • Proven track record of efficiency, dependability, and customer service.
  • Exceptional and hardworking employee with years of experience maintaining a high level of cleanliness and organization in a safe and efficient warehouse environment
  • Proven track record of customer service and efficiency.

Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations. Hardworking Package Handler comfortable moving heavy loads manually or with forklifts and overhead cranes. Punctual, reliable and dedicated to teamwork. Great maintenance and repair skills. Attentive Package Handler offers background assembling, sealing, scanning and loading parcels. Hardworking team player ready to stand for long periods, follow safety standards and maintain security. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Productive Package Handler experienced in transporting materials in warehouse settings. Recognized for accuracy in documentation and shipping coordination. Versed in using hand-held scanners for tracking and preparing high volume of packages for speedy delivery.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Package Handler

FedEx Ground
Theodore, AL
10.2023 - 01.2024
  • Worked closely with the network team to ensure the infrastructure was configured properly for all services offered
  • Responsible for loading and scanning packages onto the truck in a timely manner & in sequence to the driver's route
  • Accustomed to working in fast-paced environments that consist of standing, heavy lifting, & teamwork.
  • Monitored package deliveries to ensure timely arrivals at destinations.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Utilized computer systems for tracking orders, printing labels, and preparing reports.
  • Stacked boxes onto pallets in an efficient manner.
  • Collaborated with team members on tasks such as sorting mail into designated bins.
  • Assisted in training new employees on package handling processes.
  • Labeled parcels accurately according to company guidelines.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Picked products using RF scanner to fill orders.
  • Palletized boxes to increase movement and shipment efficiency.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
  • Assisted in loading delivery trucks with prepared packages.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
  • Logged packaging activities and filed reports in company databases.
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Used digital database to keep records of units and stock moved.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.
  • Provided assistance to customers with special shipping needs such as oversized items or fragile cargo.
  • Ensured compliance with postal regulations regarding hazardous materials handling.
  • Checked all outgoing shipments to ensure accuracy of contents.
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.
  • Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
  • Maintained a clean work environment by removing debris from the loading dock area.
  • Organized packages according to type, size, destination, and other specifications.
  • Assembled containers or crates for large shipments using hand tools and power tools.
  • Braced, padded and supported items in packages to prevent shifting and damages.
  • Secured items in truck by strapping over protective padding.
  • Reported any lost or damaged items to supervisors immediately upon discovery.
  • Responded promptly to customer inquiries about shipment status updates.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
  • Protected company inventory by maintaining and organizing storage areas.
  • Examined and inspected containers, materials, and products to meet packing specifications.
  • Delivered parcels to homes and businesses within specified time frames.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Checked cargo before transportation and determined if items adhered to proper regulation standards.
  • Inspected packages for damages or defects and recorded any issues found.
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Recorded numbers of units handled or moved on daily production sheets or work tickets.
  • Sorted packages to appropriate slide, line or belt for final distribution.
  • Used scanners to track parcel information, condition or receipt.
  • Loaded completed orders on pallets according to delivery numbers.
  • Managed inventory levels by tracking incoming and outgoing packages.
  • Packed boxes and stock using organizational guidelines.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Planned and completed group projects, working smoothly with others.
  • Completed day-to-day duties accurately and efficiently.
  • Collaborated with others to discuss new opportunities.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Warehouse Specialist

Ace Hardware
Loxley, AL
01.2023 - 09.2023
  • Worked as part of a small team of people, including supervisor and Associates, to effectively manage a million annual warehouse operation
  • Maintained a clean and orderly environment and earned a [x]% employee satisfaction rating
  • Proficiently managed order picking, fulfillment, inventory, and asset tracking processes, resulting in an annual increase in revenue.
  • Received and verified invoices for accuracy of stock items.
  • Maintained accurate records of received and shipped items.
  • Ensured compliance with safety regulations while working in the warehouse.
  • Collaborated with other departments regarding supply chain operations issues.
  • Resolved problems related to receiving, storing, picking, packing, shipping, or delivering merchandise.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.
  • Reported damaged products or discrepancies between actual count versus expected count.
  • Placed bins, carts and containers in convenient locations to assist with loading efficiency.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
  • Checked cargo before transportation and determined if items adhered to proper regulation standards.
  • Managed returns process including inspection of returned goods and restocking shelves accordingly.
  • Conducted daily cycle counts to verify inventory accuracy.
  • Processed customer orders for shipment or delivery.
  • Participated in physical inventories as required by management.
  • Prepared shipping documents such as bills of lading, packing lists.
  • Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
  • Developed processes to improve overall efficiency in the warehouse.
  • Inspected incoming and outgoing shipments to ensure accuracy of orders.
  • Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
  • Identified and moved empty and broken pallets to proper areas.
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Assisted with loading and unloading trucks using appropriate equipment.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Responded quickly to customer inquiries regarding availability of stock items.
  • Secured items in truck by strapping over protective padding.
  • Tagged and wrote identifying information on containers, boxes and cargo.
  • Packed boxes and stock using organizational guidelines.
  • Adhered to quality control procedures and documented quality checks.
  • Used scanners to track parcel information, condition or receipt.
  • Coordinated with outside vendors concerning deliveries and pickups.
  • Utilized RF scanners for tracking product movement through the warehouse.
  • Monitored stock levels in order to maintain minimum inventory levels.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.
  • Organized warehouse inventory shelves, racks, and containers.
  • Provided training to new employees on safe operation of material handling equipment.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Completed day-to-day duties accurately and efficiently.
  • Achieved cost-savings by developing functional solutions to problems.
  • Collaborated with others to discuss new opportunities.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Understood and followed oral and written directions.

Insulator/Contract

Day & Zimmermann
Surry, VA
10.2022 - 12.2022
  • Temporary/contract position consisted of installing and removing insulation throughout the Nuclear Power Plant
  • Other duties included replacing FME material or (Safety Material) by sewing, cutting, & taking measurements with the necessary fabric to ensure workers' safety in compliance with Safety Regulations
  • Main duties often included the use of hand tools, tape measurements, body harness, PPE, & safety precautions to ensure assignment accuracy & worker safety procedures
  • Hardworking experience in harsh environments whether outside/inside.
  • Used hand tools and wires to fit, wrap or staple insulating materials to structures or surfaces.
  • Utilized fabricating equipment to cut, bend and straighten sheet metal for insulation projects.
  • Adhered to company policies regarding safety procedures when working onsite.
  • Inspected existing insulation systems for damage or deterioration.
  • Ensured that all work was completed according to safety regulations and standards.
  • Communicated effectively with coworkers to ensure efficient completion of tasks.
  • Demonstrated thorough understanding of and skill for insulation preparation and installations.
  • Moved controls, buttons or levers to start blowers and regulate flow of materials through nozzles.
  • Sealed air leaks with caulk or spray foam insulation.
  • Performed routine maintenance checks on tools and equipment used during installation process.
  • Conducted post-installation inspections to ensure quality control measures were met.
  • Utilized ladders, scaffolding, lifts, hoists, and other specialized equipment as needed.
  • Identified insulation requirements based on climate zones or building codes.
  • Cleaned up worksites upon completion of projects to maintain safe working environment.
  • Repaired, removed or applied insulation on industrial and mechanical equipment including heat exchangers, tanks and pumps.
  • Sealed and finished insulated surfaces or access holes with plastic covers or sealants.
  • Maintained records of installation activities and material used for each job.
  • Maintained equipment, making repairs and modifications to extend life of such tools.
  • Used blueprint knowledge to translate project requirements into shop drawings or written instructions.
  • Applied adhesives and other compounds to ready surfaces for insulation.
  • Installed loose or foam insulation in tight spaces to meet building code requirements.
  • Cut openings for outlets and other fixtures while installing insulation.
  • Repaired damaged insulation systems using appropriate techniques.
  • Assisted in loading and unloading supplies from trucks or vans at job sites.
  • Measured and cut insulation materials to fit in designated areas.
  • Measured and marked dimensions of work materials and surfaces using various tools.
  • Worked with a variety of materials including fiberglass, mineral wool, cellulose, foam board, and reflective foil.
  • Protected insulated pipes from damage or decay by installing and securing sheet metal.
  • Determined appropriate amounts and types of insulation needed and installation methods required to satisfy project demands.

Assembler/Engineering Helper

Strom Engineering
Oklahoma City, OK
06.2022 - 09.2022
  • Contract position main duties involved assembly work in building car batteries for electric cars
  • This position allowed me to cross-train in various areas around the warehouse to ensure meeting weekly goal requirements
  • Worked with numerous teams to build, test, & secure car batteries to meet the company's satisfaction
  • All duties required MCD testing & computer skills that I efficiently & accurately carried out with little supervision.
  • Position parts in jigs or fixtures for fastening with bolts, screws, rivets, or other fasteners.
  • Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
  • Completed accurate assembly work by positioning and aligning components.
  • Inspect finished products for defects and conformance to customer requirements.
  • Promoted worksite safety by explaining and enforcing OSHA requirements.
  • Performed visual and mechanical quality verifications to meet customer specifications.
  • Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
  • Read and interpreted schematics and drawings for accurate results.
  • Record production data such as number of units produced, rejected items.
  • Powered up, calibrated and shut down fabricating machinery according to company regulations.
  • Adhere strictly to health and safety regulations while carrying out daily tasks.
  • Read and interpret blueprints, schematics, drawings, and work orders to determine the specific assembly instructions.
  • Performed tests on completed products to assess durability and functionality.
  • Operate machines such as drill presses and saws to cut or shape parts during assembly.
  • Maintain a clean work area by sweeping up debris from assembly operations.
  • Assist in training new employees on proper safety procedures while operating machinery.
  • Used templates and drawings to complete product according to specifications.
  • Fabricated machine parts using lathes, mills and various other powered equipment.
  • Adhered to work safety standards, wore protective equipment and removed workplace hazards from job sites.
  • Operated precision tools and equipment to perform dimensions without error.
  • Recorded and reported product damages and malfunctions for supervisor review.
  • Utilized templates and read measurements to position parts and subassemblies.
  • Removed physical refuse and debris and organized tools to maintain safe work environment.
  • Created components via Computer Aided Design (CAD) for use in 3D printing and milling applications.
  • Monitor stock levels of raw materials needed for upcoming production runs.
  • Retrieved correct materials from product inventory to perform various fabrication duties.
  • Perform minor repairs on defective parts or products during the assembly process.
  • Collaborate with team members to optimize workflow processes within the department.
  • Monitored processes, reporting abnormalities to management team.
  • Reviewed blueprints and schematics to fabricate products according to necessary specifications.
  • Maintain accurate inventory records of all materials used in the manufacturing process.
  • Installed heat trace tape to tubing and controls and bent large tubing with power bender.
  • Identify problems that may affect product quality and take corrective action when required.
  • Assessed work for errors or compliance issues and made corrections or modifications.
  • Test assembled products for accuracy and functionality prior to final packaging.
  • Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
  • Assembled machinery from component parts, following prescribed instructions to support correct configurations.
  • Completed preventative maintenance tasks for machinery and scheduled large-scale repairs.
  • Notify supervisors of any potential issues that may cause delays in production schedules.
  • Align components for proper fit and adjust as necessary during the assembly process.
  • Tracked material inventories and ordered new parts to prevent shortages.
  • Measured and marked cutting lines on materials and products.
  • Assemble components according to specifications using hand tools, power tools, and other equipment.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Understood and followed oral and written directions.

Manager

Boost Mobile Authorized Retailer
Baton Rouge, LA
04.2021 - 05.2022
  • Established personal connections with customers, exceeding customer service expectations
  • Performed a full audit of inventory and sales reports, ensuring accuracy
  • Handled customer inquiries, answered questions, and resolved problems in a timely manner
  • Created a new customer database by entering customer information into a database
  • Main duties involved using computer skills & Microsoft Excel to properly access new customers/current customers accounts in order to sell mobile devices, make bill payments, price checking, & creating the right plan to the customer's satisfaction
  • Developed and trained [x] new customer service representatives on the proper handling of customer inquiries.
  • Created training modules and documentation to train staff.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Initiated new projects that resulted in increased productivity across all departments.
  • Maintained adequate staffing to meet objectives within budget.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Conducted quality, timely performance feedback and performance appraisals.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Proposed or approved modifications to project plans.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Minimized staff turnover through appropriate selection, orientation and training.
  • Established processes to ensure efficient workflow throughout the organization.
  • Organized special events such as conferences or training sessions for employees.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Reviewed contracts before signing them on behalf of the organization.
  • Produced thorough, accurate and timely reports of project activities.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Recruited and trained new employees to meet job requirements.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Provided leadership during times of organizational change or crisis situations.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Implemented new technologies to streamline operations, reduce costs, and improve customer service.
  • Created and managed budgets for travel, training and team building activities.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Assigned work and monitored performance of project personnel.
  • Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Analyzed business performance data and forecasted business results for upper management.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.

Insulator

Insulations Inc
Surry, VA
02.2019 - 03.2021
  • Main duties involved the installation & removal of insulation, cleaning of pipes, & experience with various hand tools and drills in designated areas during shutdown of the Nuclear Power Plant
  • For safety, PPE, body harness, & barriers are put in place when needed to ensure Safety Regulations
  • Worked carefully but efficiently under extreme temperatures according to assignments.
  • Applied adhesives and other compounds to ready surfaces for insulation.
  • Protected insulated pipes from damage or decay by installing and securing sheet metal.
  • Worked with a variety of materials including fiberglass, mineral wool, cellulose, foam board, and reflective foil.
  • Measured and marked dimensions of work materials and surfaces using various tools.
  • Inspected existing insulation systems for damage or deterioration.
  • Utilized fabricating equipment to cut, bend and straighten sheet metal for insulation projects.
  • Ensured that all work was completed according to safety regulations and standards.
  • Followed instructions provided by supervisors regarding job specifications.
  • Assembled and installed equipment such as ducts, control boxes, drainpipes and furnace casings.
  • Maintained records of installation activities and material used for each job.
  • Maintained equipment, making repairs and modifications to extend life of such tools.
  • Removed old insulation and asbestos by following strict safety procedures.
  • Sealed air leaks with caulk or spray foam insulation.
  • Repaired, removed or applied insulation on industrial and mechanical equipment including heat exchangers, tanks and pumps.
  • Determined appropriate amounts and types of insulation needed and installation methods required to satisfy project demands.
  • Cleaned up worksites upon completion of projects to maintain safe working environment.
  • Removed and sealed off old asbestos insulation following strict remediation protocols.
  • Utilized ladders, scaffolding, lifts, hoists, and other specialized equipment as needed.
  • Used hand tools and wires to fit, wrap or staple insulating materials to structures or surfaces.
  • Identified insulation requirements based on climate zones or building codes.
  • Performed routine maintenance checks on tools and equipment used during installation process.
  • Distributed insulating materials evenly into small spaces within floors, ceilings or walls with blowers and hose attachments.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Understood and followed oral and written directions.
  • Worked with cross-functional teams to achieve goals.
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Planned and completed group projects, working smoothly with others.

Member Support

Sam's Club
Mobile, AL
01.2018 - 01.2019
  • Created a team culture of exceeding customer expectations, exceeding all company performance goals and standards
  • Developed a better understanding of the company's product offerings, creating greater enjoyment of the store's merchandise
  • Created a new customer database by entering customer information into a database
  • Handled customer inquiries, answered questions, and resolved problems in a timely manner
  • Upheld the highest standards of cleanliness and staff conduct and reduced complaints
  • Established personal connections with customers, exceeding customer service expectations
  • Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
  • Directed daily work routines, ensuring the accurate and timely delivery of high-quality customer service.
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Answered calls per shift to assist with customer questions and concerns.
  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Understood and followed oral and written directions.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked with cross-functional teams to achieve goals.
  • Planned and completed group projects, working smoothly with others.

Customer Service Representative

Alorica Calling Center
Saraland, AL
03.2017 - 11.2017
  • Created a new customer database by entering customer information into a database
  • Performed sales analytics and provided recommendations that increased sales by $[x]
  • Handled customer inquiries, answered questions, and resolved problems in a timely manner
  • Trained for over 40 hours of training per week on subjects such as troubleshooting, documentation, and product maintenance
  • Educated clients on new product capabilities, finding over $1k in new revenue opportunities
  • Supported the technical needs of many clients with an average of 100 calls per day
  • Responded to a large number of calls related to product and service inquiries (e.g., technical support, warranty claims, sales, etc.).

Education

High School Diploma -

John F Kennedy High School
Chicago, IL
06-2016

Baker High School
Mobile, AL

Skills

  • Customer service
  • Restaurant experience
  • Time management
  • Microsoft word
  • Leadership
  • Food service
  • Communication skills
  • English
  • Warehouse Distribution Experience
  • Shipping & Receiving
  • Heavy Lifting
  • Assembly Experience
  • Time Management
  • Teamwork
  • Load & Unload
  • Computer Skills
  • Construction Experience
  • Serving Experience
  • Customer Service
  • Restaurant Experience
  • Retail Sales
  • Phone Etiquette
  • Cleaning Experience
  • Pallet Jack Experience
  • Cash Handling
  • Food Preparation Experience
  • Loading and Unloading
  • Package Scanning
  • Shipping and Receiving
  • Packing Boxes
  • Computer Competency
  • Package Loading
  • Package Preparation
  • Packaging
  • Pallet Jack Operation
  • Warehouse Safety
  • Order Picking

Certification

Zimmerman's
  • Firewater certified
  • OSHA 10 certified

References

References available upon request.

Timeline

Package Handler

FedEx Ground
10.2023 - 01.2024

Warehouse Specialist

Ace Hardware
01.2023 - 09.2023

Insulator/Contract

Day & Zimmermann
10.2022 - 12.2022

Assembler/Engineering Helper

Strom Engineering
06.2022 - 09.2022

Manager

Boost Mobile Authorized Retailer
04.2021 - 05.2022

Insulator

Insulations Inc
02.2019 - 03.2021

Member Support

Sam's Club
01.2018 - 01.2019

Customer Service Representative

Alorica Calling Center
03.2017 - 11.2017

High School Diploma -

John F Kennedy High School

Baker High School

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Bernicia Rocker