Bernie Luong
El Monte,CA
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
6
6
years of professional experience
Work History
Assistant Accounts Director
Prysm Group / Fortem International
Las Vegas, NV
06.2019 - 07.2021
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
- Recommended brand products to customers, highlighted benefits and redirected objections to secure the business to business sale.
- Exceed company monthly goals of securing over six figures on a consistent basis.
Manager
Truvape
Las Vegas, Nevada
02.2016 - 02.2019
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees, including training, mentoring and new hire documentation.
- Applied customer feedback to develop process improvements and support long-term business needs.
Accounts Manager
Emineo Marketing Solutions
Las Vegas, Nevada
04.2017 - 02.2018
- Provide exceptional customer service in local Sam's Club and Costco locations through education on AT&T services provided at the kiosk
- Consistently exceed and stay above weekly sale goals
- Conduct second round interviews, while overseeing onboarding of new team members
- Help provide company with various recruiting tactics applied to increase sales force
Education
Associates of Business Management - Business
College of Southern Nevada
Las Vegas05.2017
Skills
- Order management
- High pressure performer
- New account creation
- National accounts
- Accounts Receivable
- Credit Collections
Languages
Chinese (Cantonese)
Limited Working
Timeline
Assistant Accounts Director
Prysm Group / Fortem International
06.2019 - 07.2021
Accounts Manager
Emineo Marketing Solutions
04.2017 - 02.2018
Manager
Truvape
02.2016 - 02.2019
Associates of Business Management - Business
College of Southern Nevada
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