Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Bernisha Cunningham

Kannapolis,NC

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience

Work History

Lead Consultant

FedEx Office
04.2018 - 04.2023
  • Working with Microsoft Office, Adobe Suite everyday to complete task and keep to a tight time schedule.
  • Prioritized projects and project tasks depending upon key milestones and deadline dates.
  • Received customer orders, quoted pricing information, performed consultative selling to customers and recommended company products and services tracks.
  • Developed custom solutions based upon clients' strict requirements.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Personal Assistant

DHS NC DEPT OF HEALTH & HUMAN SVCS
01.2012 - 01.2017
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

photo lab/guest service team member

Target
11.2007 - 05.2010
  • In 2009 I was top performer for may and august
  • Restocked and organized merchandise in front lanes.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Resolved guest complaints and discrepancies in prompt and courteous manner.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High school diploma or GED -

web design and interactive media - Web Design

Art Institute of Charlotte
Charlotte, NC
01.2014

Skills

  • Customer service
  • Microsoft Office
  • Excellent Communication
  • Typing
  • Microsoft Excel
  • Word processing
  • Microsoft Word
  • Adobe Photoshop
  • Adobe Acrobat
  • Adobe Creative Suite
  • Adobe Illustrator
  • Adobe InDesign
  • Data entry
  • Customer Service-Oriented
  • Self-Directed
  • Calm Under Pressure
  • Analytical and Critical Thinking
  • Problem-Solving
  • Remote Office Availability
  • Organization and Time Management
  • Key Performance Indicators

Timeline

Lead Consultant

FedEx Office
04.2018 - 04.2023

Personal Assistant

DHS NC DEPT OF HEALTH & HUMAN SVCS
01.2012 - 01.2017

photo lab/guest service team member

Target
11.2007 - 05.2010

High school diploma or GED -

web design and interactive media - Web Design

Art Institute of Charlotte
Bernisha Cunningham