Summary
Overview
Work History
Education
Skills
Timeline
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BERNITA WARD JOHNSON

BERNITA WARD JOHNSON

San Antonio,TX

Summary

Proven leader and strategic advisor from U.S Army 101st Airborne Division, Special Forces,Military Supply Specialist, Military Combat Nurse very indept in change management and fostering high-discipline environments. At KINGDOM CORPORATION, enhanced office efficiency and streamlined executive support processes. Excels in multitasking and communication, driving operational improvements and maintaining high standards of confidentiality. Achieved significant advancements in organizational effectiveness and team collaboration. Driven and resourceful administrative professional with 30+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

36
36
years of professional experience

Work History

Assistant to the President and CEO

KINGDOM CORPORATION
02.2018 - 07.2024
  • Served as a central point of contact for interdepartmental projects involving the President or CEO.
  • Contributed valuable insights during strategy sessions based on thorough understanding of company goals, operations, challenges faced from an executive perspective.
  • Prepared comprehensive meeting agendas, taking detailed minutes to ensure accurate documentation of decisions made.
  • Liaised with internal departments to gather information for executive presentations, ensuring accuracy and relevance.
  • Improved overall office workflow by developing efficient filing systems for physical and digital documents.
  • Enhanced efficiency by organizing travel arrangements, accommodations, and itineraries for the President and CEO.
  • Supported decision-making processes with thorough research and analysis of industry trends and competitor actions.
  • Coordinated high-profile events such as annual conferences or shareholder meetings to promote company image.
  • Collaborated with human resources department to streamline recruitment efforts for key executive positions.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Facilitated training and onboarding for incoming office staff.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Established administrative work procedures to track staff's daily tasks.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.

Relocation

02.2014 - 02.2018
DEPLOYED TO FT.SAM HOUSTON IN SAN ANTONIO TX. AND RETIRED 30YR. SERVICE FEBRUARY 03,2018

Command Master Chief

U.S Army 101st Airborne Division
06.1988 - 02.2018
  • Led successful change management initiatives to adapt command processes in response to evolving mission requirements, mitigating risks associated with organizational transformation.
  • Fostered a high level of discipline throughout the organization by consistently enforcing standards of conduct as well as maintaining accountability for individual actions taken by subordinates.
  • Collaborated with external agencies on joint missions or exercises when necessary, fostering strong partnerships that enhanced overall mission success rates.
  • Leveraged data-driven analysis to optimize resource allocation for training, equipment, and personnel assignments, maximizing mission effectiveness.
  • Provided effective mentorship to junior officers and enlisted members alike, fostering a culture of professional growth that ultimately led to higher retention rates among qualified personnel.
  • Championed diversity and inclusion efforts within the organization, cultivating an inclusive environment that encouraged collaboration from individuals with diverse backgrounds.
  • Evaluated program effectiveness regularly through data analysis and feedback collection methods such as surveys or focus groups, allowing for continuous improvements based on real-time information from stakeholders.
  • Served as a key advisor to senior leadership on matters of personnel management, resource allocation, and operational planning, contributing to command-wide decision-making processes.
  • Created a positive workplace environment that prioritized mental health support resources for all members of the command structure, resulting in increased morale levels and decreased stress-related incidents.
  • Promoted a culture of continuous improvement by encouraging open feedback channels between superiors and subordinates alike, allowing for more informed decision-making processes across all levels of leadership.
  • Managed crisis response efforts during multiple critical incidents, ensuring the safety of all personnel involved and minimizing damage or loss.

Education

Bachelor of Science - NURSING

Ohio State University
Columbus, OH
05.1992

High School Diploma -

Cleveland Heights High School
University Heights, OH
06.1988

Skills

  • Multitasking proficiency
  • Strong Organization
  • Time management expertise
  • Exceptional communication
  • Human Resources Support
  • Executive Support
  • Performance Tracking
  • Calendar Management
  • Vendor negotiation
  • Meeting facilitation
  • Travel Coordination
  • Customer Service
  • Customer Service-Oriented
  • Strong Problem Solver
  • Phone Etiquette
  • Information confidentiality
  • Professional and mature
  • Staff Management
  • Meticulous attention to detail
  • Quality Control
  • Schedule Management
  • Policy Enforcement
  • Administrative Support
  • Social media knowledge
  • Conflict Management
  • Mail handling
  • Filing and data archiving
  • Report Writing
  • Process Improvements
  • Payroll
  • Business Writing
  • QuickBooks expert

Timeline

Assistant to the President and CEO

KINGDOM CORPORATION
02.2018 - 07.2024

Relocation

02.2014 - 02.2018

Command Master Chief

U.S Army 101st Airborne Division
06.1988 - 02.2018

Bachelor of Science - NURSING

Ohio State University

High School Diploma -

Cleveland Heights High School

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BERNITA WARD JOHNSON