Highly skilled and experienced Medical Assistant with many years of experience in patient operations, Healthcare data analytics, referral coordination, translation, triage, and medication reconciliation. Proficient in electronic medical records (EMRs) and possess excellent communication and interpersonal skills.
Overview
1
1
Certification
Work History
Patient Operations Specialist
Preferred Family Care
Coordinated patient referrals, authorizations, and appointments
Conducted patient intake, vital signs, and medical history
Assisted healthcare providers with exams, procedures, and treatments
Managed electronic medical records (EMRs) and maintained accurate patient data
Provided translation services for Spanish-speaking patients
Conducted medication reconciliation and ensured accurate medication lists
Triage patients and prioritized care based on urgency and severity
Interpreter/Medication Reconciliation
Chen Senior Medical Center
Assisted healthcare providers with exams, procedures, and treatments
Conducted patient intake, vital signs, and medical history
Managed electronic medical records (EMRs) and maintained accurate patient data
Provided translation services for Creole-speaking patients
Conducted medication reconciliation and ensured accurate medication lists
Triage patients and prioritized care based on urgency and severity
Ensure accurate and up-to-date medication lists, including dosages, frequencies, and routes of administration
Provided interpretation services for patients with limited English proficiency
Ensured accurate and timely communication with patients and healthcare providers
Maintained confidentiality and adhered to HIPAA guidelines
Identify and report potential medication errors, allergic reactions, or other safety concerns
Referral Coordinator
IMG Medical Center
Coordinate and manage patient referrals from healthcare providers, ensuring accurate and complete information
Communicate with patients, healthcare providers, and other stakeholders to facilitate the referral process
Schedule appointments and procedures with specialists, hospitals, and other healthcare facilities
Obtain prior authorizations and approvals from insurance companies and other payers
Accurately enter referral information into electronic medical records (EMRs) and other systems
Educate patients on the referral process, appointment instructions, and other relevant information
Education
Associate Degree - Science
Miami Regional University
Skills
Electronic Medical Records (EMRs)
Referral coordination and authorization
Translation (Creole)
Triage and prioritization
Medication reconciliation
Medical assisting and procedure preparation
Scheduling and assurance verification
Excellent communication and interpersonal skills
Ability to support confidentiality and adhere to HIPAA guidelines
Data analysis and interpretation
Healthcare data management
Knowledge of healthcare information system
Proficiency in data visualization tools
Statistical analysis software
Healthcare analytics and reporting
Healthcare quality improvement methods
Healthcare regulatory compliance
Healthcare health record (EHR) analysis
Certification
Phlebotomist Certification
Pharmacy Technician Certification
Basic Life Support (BLS) [American Heart Association (AHA)]
Front Office Administrator / Office Manager at Personalized Family Medicine, Inc.Front Office Administrator / Office Manager at Personalized Family Medicine, Inc.