Berniya Jones
Baton Rouge,LA
Summary
Motivated cybersecurity and IT professional with an advanced academic background in information security and information technology. Strong foundation in networking, operating systems, security principles, and threat analysis, with hands-on experience through labs, coursework, and practical projects. Quick learner with strong problem-solving skills, eager to apply technical knowledge in an entry-level IT or cybersecurity role and grow within a professional security environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Referral Coordinator
Baton Rouge Cardiology Center
12.2025 - Current
- Coordinated patient referrals to ensure timely access to cardiology services
- Managed appointment scheduling using electronic health record systems
- Verified insurance information to facilitate accurate billing processes
- Communicated with healthcare providers to streamline referral procedures
Customer Service Representative
CVS Pharmacy
Pearl, MS
06.2023 - 11.2025
- Processed transactions swiftly, maintaining accuracy in cash handling and inventory management.
- Collaborated with pharmacy staff to address medication-related queries, enhancing patient care support services.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Master of Arts - Cyber Security
Strayer University
Washington, DC12-2025
Bachelor of Arts - Political Science
Tougaloo College
Jackson, MS05-2023
Skills
Threats, vulnerabilities, exploits
Access control & authentication
Firewalls & VPNs
Incident response
Network security
Certification
Graduate Certificate in Cybersecurity Management
Timeline
Referral Coordinator
Baton Rouge Cardiology Center
12.2025 - Current
Customer Service Representative
CVS Pharmacy
06.2023 - 11.2025
Master of Arts - Cyber Security
Strayer University
Bachelor of Arts - Political Science
Tougaloo College