Berny Little
HUNTINGTON STATION,NY
Summary
Results-driven Car Sales Manager excelling in boosting revenue and team leadership. Expert in CRM and marketing strategies to optimize customer relations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Manager
POWER MOTORS EAST
05.2023 - Current
- Increased sales revenue annually.
- Led a team of sales advisors efficiently.
- Implemented CRM strategy enhancing customer retention.
- Trained and mentored sales team members, resulting in improved sales techniques and customer engagement.
- Established strong relationships with customers, fostering loyalty and repeat business through exceptional service.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Sales Manager
Seamless Auto
09.2022 - 05.2024
- Enhanced sales process efficiency by 20%.
- Developed comprehensive customer service framework.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Senior Sale Associate
AM Capital Funding
08.2018 - 01.2022
- Drove 75% increase and exceeding sales targets from $15,000 to $45,000 weekly in 2017-2019 by implementing strategic networking & aggressive marketing.
- Generated growth through strategic marketing, promoting and referring products and services.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Senior Salesman
Major World Chevrolet
05.2015 - 10.2017
- Achieved or exceeded company-defined sales quotas for 18 consecutive months averaging $675,000 monthly.
- Monitored sales team performance and provided constructive feedback.
- Trained, coached and mentored new sales associates for maximum performance.
- Awarded "Mark of Excellence" due to sales performance and customer satisfaction in 2016 & 2017. Led sales team to exceed quarterly sales goals.
Cars Salesman
Atlantic Chevrolet & Cadillac
01.2013 - 05.2015
- Engaged clients through personalized consultations to understand their automotive needs.
- Drove revenue totals by bringing in sales numbers totaling $3,600,000 in first year of employment.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Awarded "Mark of Excellence" due to sales performance and customer satisfaction in 1014 & 2015.
Education
Associate of Arts - Computer Networking
DeVry Institute
Long Island City, NY02-2011
Skills
- Sales Strategy
- Customer Relationship Management
- Team Leadership
- Market Analysis
- Negotiation
- Inventory Control
- Digital Marketing
- Performance Metrics
Certification
- Certified Automotive Sales Professional - National Automotive Society
- CRM Specialist Certification - Salesforce Academy
Languages
Spanish
Native or Bilingual
Timeline
Sales Manager
POWER MOTORS EAST
05.2023 - Current
Sales Manager
Seamless Auto
09.2022 - 05.2024
Senior Sale Associate
AM Capital Funding
08.2018 - 01.2022
Senior Salesman
Major World Chevrolet
05.2015 - 10.2017
Cars Salesman
Atlantic Chevrolet & Cadillac
01.2013 - 05.2015
Associate of Arts - Computer Networking
DeVry Institute