Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beronica Valenzuela-Lopez

Casa Grande,AZ

Summary

Versatile employee with a track record of enhancing customer satisfaction through effective communication and problem-solving. Excels in fast-paced settings, quickly acquiring new skills and adapting to change. Focused on achieving excellence in every task undertaken.

Overview

13
13
years of professional experience

Work History

Patient Access Specialist

Simon Med
01.2022 - Current
  • Greeted patients and visitors in person or on the telephone; answered inquiries, provided directions and instructions.
  • Verified patient insurance coverage, collected copays and other payments, processed credit card transactions.
  • Maintained accurate records of patient registration information in electronic health record system.
  • Assisted with scheduling appointments, pre-registration activities, verifying demographics and insurance information.

Records Clerk

Pinal County Recorder
07.2020 - 12.2021
  • Maintained accurate and up-to-date records of all documents and files.
  • Prepared, sorted and indexed documents for data entry into the computer system.
  • Retrieved requested files from archives as needed.
  • Generated reports on file activity within specified time frames.
  • Processed incoming mail by sorting, logging, scanning and filing appropriately.

Food Service Worker

Trinity Services Group, La Palma Correctional Facility
01.2017 - 04.2020
  • Supervise the work of inmates; prepare, cook, and coordinate the cooking process to ensure nutritional meals are prepared and served on time
  • Maintain sanitary conditions in the workplace, follow standards practices and procedures, and complies with all regulations
  • Supervise routine cleanup of kitchen facilities and equipment; and perform other work as required

Human Resources Representative

H.R. Mobile Services Inc
10.2012 - 12.2016
  • Conduct initial orientation to newly hired employees
  • Coordinate communication with candidates and schedule interview for potential employees
  • Properly handle complaints and grievances; follow procedures, give out warnings and terminations, appropriately

Education

High School Diploma -

Santa Cruz Valley Union High School
Eloy, AZ

Skills

    Active listening skills

    Communication skills

    Computer skills

    Problem solving

    Critical thinking

    Customer Service

Timeline

Patient Access Specialist

Simon Med
01.2022 - Current

Records Clerk

Pinal County Recorder
07.2020 - 12.2021

Food Service Worker

Trinity Services Group, La Palma Correctional Facility
01.2017 - 04.2020

Human Resources Representative

H.R. Mobile Services Inc
10.2012 - 12.2016

High School Diploma -

Santa Cruz Valley Union High School

Similar Profiles

CREATE PROFILE