Summary
Overview
Work History
Education
Skills
Activities
Languages
References
Timeline
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Beronil Ghatineh

Turlock,CA

Summary

I am a goal-oriented individual who thrives on overcoming obstacles that are presented to me in my educational as well as professional life. I am persistent and do not give up on any task. I always welcome feedback and act accordingly to learn and grow from it. Utilizing my analytical thought process, I try my best to make decisions based on logic rather than emotions. I practice all of the above mentioned skills within my current as well as previous roles. Hands-on Lead Bartender successful at consistently delivering highest quality service. Fast and efficient worker goes extra mile to sell more and keep customers satisfied. Well-versed in specialty drink preparation, including specialty drinks. Self-motivated Lead Bartender proficient in servicing high-volume establishments. Talented at handling money transactions, accurate pouring and overseeing purchase and inventory of supplies.

Overview

5
5
years of professional experience

Work History

Lead Bartender

Ten Pin Fun Center
Turlock, CA
05.2020 - Current
  • Maintained bar inventory, ordered supplies and restocked items as necessary.
  • Prepared mixed drinks according to standard recipes.
  • Verified the age of customers purchasing alcoholic beverages.
  • Maintained cleanliness of work area including wiping down surfaces and washing glassware.
  • Performed cashier duties such as accepting payments from customers and making change accurately.
  • Monitored guest consumption of alcohol to ensure that no one became overly intoxicated.
  • Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
  • Developed drink menus using seasonal ingredients, new products or specialties of the house.
  • Supervised other staff members in order to ensure tasks were completed correctly and efficiently.
  • Organized events such as happy hours or special promotions for holidays or sporting events.
  • Resolved customer complaints promptly and professionally while adhering to company guidelines.
  • Trained new bartenders on proper pouring techniques, responsible alcohol service policies and legal requirements regarding alcohol sales and service.
  • Assisted management in developing promotional activities such as contests or giveaways.
  • Coordinated with kitchen staff to ensure timely delivery of food orders when requested by guests.
  • Inspected all equipment used in the bar area for proper operation prior to each shift.
  • Scheduled employee shifts based on business needs while ensuring adequate coverage during peak times.
  • Demonstrated knowledge about wines, beers, spirits and cocktails by providing detailed descriptions upon request.
  • Analyzed financial data related to sales volume trends in order to adjust staffing levels accordingly.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Talked easily with patrons to build rapport and earn repeat business.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Advertised, marketed and recommended drink options to guests.
  • Increased average ticket amounts by upselling customers from shelf to premium brands.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
  • Created signature beverages to increase revenue and patron loyalty.
  • Reduced inventory losses and moved older products by creating new drink menu items.
  • Balanced daily registers and generated sales reports for management.
  • Effectively multitasked within fast-paced environment.

Barback

Ten Pin Fun Center
Turlock, CA
05.2019 - Current
  • Maintained a tidy workspace by cleaning glasses, wiping down surfaces and disposing of trash.
  • Replenished beer kegs throughout service hours according to customer demand.
  • Provided assistance to bartenders during peak business hours by running food items or refilling ice bins.
  • Stocked shelves with bottles of liquor, wine and beer while ensuring labels faced outwards for easy identification.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Took food and drinks to bar and table customers.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits
  • Studied bartenders to learn recipes for different mixed cocktails.
  • Assisted bartender in stocking the bar with necessary supplies and ingredients.
  • Ensured that all areas of the bar were kept clean and organized throughout service hours.
  • Polished glassware, cut fruit and prepared garnishes for drinks.
  • Kept track of inventory levels to ensure adequate supply was available at all times.

Soccer Referee

Turlock Youth Soccer Association
Turlock
  • Clarified rules and resolved disputes between coaches, players and spectators
  • Made accurate calls based on knowledgeable reading of league regulations and knowledge of soccer rules
  • Maintained neat, professional appearance as trusted and fair officiant for soccer games across States
  • Inspected sporting equipment and participants to check compliance with event and safety regulations
  • Assisted new referees with training and learning specific game rules and regulations.

Store Manager

Cafe Rome
Turlock, CA
  • Trained new employees in operational procedures and modeled duties for front and back house positions
  • Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system
  • Collaborated with owner to discuss future adjustments to increase sales and operational efficiency
  • Oversaw hiring, training and development of barista employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Organized promotional events to increase product awareness.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Analyzed financial data to identify areas of improvement.
  • Maintained accurate records of employee performance reviews.
  • Created weekly work schedules for store personnel.
  • Managed daily banking activities such as deposits and withdrawals.
  • Identified opportunities for cost savings through waste reduction initiatives.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Updated POS system with new products and promotional offers.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.

Education

Kinesiology Bachelor of Arts - Exercise Science

California State University - Stanislaus
12-2019

High School Diploma -

Turlock High School
Turlock, CA
05-2014

Skills

  • Proficient in mixology
  • Safe serving knowledge
  • Anticipating guest needs
  • Conversant in Assyrian
  • Food service
  • Suggestive selling
  • Customer service
  • Upselling Strategies
  • Computer Skills
  • Adaptive Learning
  • Strong Work Ethic
  • Reliability

Activities

  • Been into music since I was around the age of nine, I play the piano, violin and have recently been into Disc jockey.
  • I also love sports and have been playing soccer and basketball since I was in elementary school.

Languages

Assyrian
Native/ Bilingual
Farsi
Limited

References

References available upon request.

Timeline

Lead Bartender

Ten Pin Fun Center
05.2020 - Current

Barback

Ten Pin Fun Center
05.2019 - Current

Soccer Referee

Turlock Youth Soccer Association

Store Manager

Cafe Rome

Kinesiology Bachelor of Arts - Exercise Science

California State University - Stanislaus

High School Diploma -

Turlock High School
Beronil Ghatineh