Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Berry Becky

Summary

With a proven track record at Air Systems, I excel in delivering high-quality installations and customer service, showcasing my attention to detail and teamwork skills. Leveraging expertise in HVAC systems and a positive attitude, I've enhanced client satisfaction and operational efficiency, contributing to a significant increase in repeat business.

Overview

14
years of professional experience

Work History

Air Systems

Installer / Office Assistant
05.2019 - 07.2024

Job overview

  • Laid out materials and system components to prepare for installation.
  • Installed complete systems at new residential and business construction sites.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
  • Calculated materials and time needed for each job.
  • Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
  • Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
  • Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
  • Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
  • Increased repeat business by building strong relationships with clients through exceptional service delivery.
  • Strengthened customer trust, meticulously documenting installation procedures and addressing any concerns.
  • Delivered training sessions to new hires, significantly improving their installation efficiency and safety awareness.
  • Updated employee databases regularly, ensuring correct personnel records were easily accessible when needed by human resources or other departments.
  • Conducted regular inventory checks of office supplies, anticipating and ordering necessary items before depletion to avoid work disruptions.
  • Saved company resources by efficiently utilizing office supplies and equipment, identifying cost-saving opportunities where possible.
  • Maintained an accurate filing system for easy access to essential documents when needed, improving overall office organization.
  • Provided exceptional customer service to clients over phone and email communications, leading to improved client satisfaction ratings.
  • Assisted in preparing materials for presentations and meetings, ensuring that all visual aids were clear, informative, and wellorganized.
  • Managed confidential information with discretion while maintaining adherence to company policies regarding privacy protection procedures.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed filing system, entered data and completed other clerical tasks.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.

C&M Cabinets

Hand Sander, Builder, Installer
03.2015 - 04.2019

Job overview

  • Recognized material deformation such as knots and used appropriate tools to blend surfaces.
  • Utilized variety of woodworking tools to smooth surfaces in preparation for staining and painting.
  • Adjusted or removed protruding hardware to smooth furniture or materials requiring painting.
  • Applied new stain and sanded old stain down to give distressed look to materials.
  • Applied filler compound to imperfections or fractures in material to smooth and prepare for finishing.
  • Utilized chisels and scrapers to prepare material shape in preparation for sanding.
  • Improved product quality by carefully sanding surfaces to achieve smooth and even finishes.
  • Streamlined workflow processes, organizing materials and tools for easy access during projects.
  • Maintained durable finishes on products through proper selection of appropriate grits and pressure application when hand sanding.
  • Contributed to a positive work environment through active communication and collaboration with colleagues on hand-sanding projects.
  • Ensured adherence to safety standards, maintaining a clean and organized workspace throughout each project.
  • Selected appropriate type of finish for use in each project.
  • Produced smooth finishes by removing imperfections before and after applying coats.
  • Removed old finishes and degraded parts to complete skilled repairs and restore ideal appearances.
  • Worked closely with owners throughout process to keep projects in line with individual visions.
  • Enhanced customer satisfaction by delivering exceptional craftsmanship on all completed projects, leading to positive referrals and repeat business opportunities.
  • Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
  • Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
  • Worked with diverse types of weather and ground conditions.
  • Spread out articles or materials and examined for holes, tears and other defects.
  • Checked, repaired and repacked survival equipment to meet specifications.n

Kabinart

Hand Sander
08.2014 - 03.2015

Job overview

  • Recognized material deformation such as knots and used appropriate tools to blend surfaces.
  • Utilized variety of woodworking tools to smooth surfaces in preparation for staining and painting.
  • Applied filler compound to imperfections or fractures in material to smooth and prepare for finishing.

Subcontracter/selfemploed

Home Improvements
02.2010 - 01.2014

Job overview

  • Handled prep work for remodeling projects by plastering, sanding and finishing.
  • Completed remodeling of residential bathrooms, kitchens and basements.
  • Delivered high-quality craftsmanship through meticulous attention to detail, resulting in long-lasting improvements.
  • Increased customer satisfaction by providing tailored home improvement solutions and personalized consultations.
  • Interviewed clients to determine remodeling needs, budget and financing needs.
  • Addressed any customer concerns promptly and professionally, maintaining positive rapport throughout the project timeline.
  • Assembled and fastened materials to make framework or props, using glue, dowel pins and [Type] and [Type] hand tools.
  • Operated [Type] and [Type] tools to install structures and fixtures such as windows, frames, floorings and trim.
  • Used variety of hand and power tools to complete tasks.
  • Loaded and unloaded materials onto trucks and trailers.
  • Installed drywall, siding and other structural components.
  • Loaded and unloaded materials and equipment onto and off construction sites.
  • Helped with door and window installations.
  • Cleaned and maintained tools, equipment and worksites.
  • Operated forklifts and boom lifts to complete various tasks.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Inspected tools and equipment to maintain safety and efficiency.

Education

Smyrna High School
Smyrna, TN

High School Diploma
01-1994

Skills

  • Attention to detail
  • Time management
  • Positive attitude
  • Power tool operation
  • Customer service
  • Equipment installation
  • Equipment operation
  • Quality checks
  • Troubleshooting
  • Hardware installation
  • Professional appearance
  • Inventory accountability
  • Hand-eye coordination
  • Residential construction
  • Flooring
  • Work orders
  • Scheduling
  • Drywalling
  • HVAC systems
  • Construction
  • Loading and unloading
  • HVAC system installation
  • Ductwork
  • Equipment handling
  • Sheet metal
  • Air handlers
  • Multitasking Abilities
  • Teamwork and collaboration
  • Organizational skills
  • Multitasking

Timeline

Installer / Office Assistant

Air Systems
05.2019 - 07.2024

Hand Sander, Builder, Installer

C&M Cabinets
03.2015 - 04.2019

Hand Sander

Kabinart
08.2014 - 03.2015

Home Improvements

Subcontracter/selfemploed
02.2010 - 01.2014

Smyrna High School

High School Diploma

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Berry Becky