Bersabeh Teklehaimanot
Vail,AZ
Summary
Agile Coach with extensive experience in driving organizational change and fostering agile methodologies across diverse teams and environments. Instrumental in leading agile transformation initiatives, developing and delivering customized training content, and providing tailored coaching to enhance team maturity. Ability to cultivate agile mindset, discover better ways of working, and foster continuous improvement culture. Passionate for empowering teams to adapt agile frameworks and maximize delivery while promoting transparency and accountability.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Scrum Master
Dicks Sporting Goods
10.2022 - Current
- Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
- Facilitated Regular backlog refinement sessions, ensuring clear definition, prioritization, and estimation of backlog items, leading to improved team efficiency, streamlined sprints, and enhanced project delivery timelines.
- Provided coaching on user story point estimation, and user story writing, enhancing their understanding and proficiency in agile estimation and user story writing practices while fostering culture of continuous improvement.
- Successfully rebuilt scrum process for team resulting in efficient workflow and predictability.
- Worked with various level of leadership to implement scrum best practices.
- Mentored other Scrum Masters, providing guidance on agile practices, facilitating skills development and enhancing their ability to manage productive teams, resulting in improved project execution and team dynamics.
- Trained and Coached teams on Agile Methodologies
- Manger of More that 6 people
- Resolved conflicts and facilitated open communication among team members, promoting healthy work environment
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives
- Encouraged cross-functional collaboration by organizing workshops and training sessions for different departments within organization
- Collaborated with Product Owners to refine requirements and ensure alignment with business goals
- Partnered with project team members to identify and quickly address problems
- Worked across teams outside of engineering to find solutions and answers to issues encountered by engineering personnel
Agile Scrum Master
Highmark Health
09.2019 - 10.2022
- Diligently work with business stakeholders, Product Owners, and System Architects to implement digital solution using Agile Methodology.
- Responsible for leading digital marketing scrum teams that handles multiple project to deliver highest quality of work.
- Track and remove internal and external impediments for scrum team which resulted in 35% increase in productivity.
- Responsible for two scrum teams, Facilitate, plan and lead Go-live activities for project Launches.
- Lead all Agile/Scrum processes including Sprint Planning, daily scrums, Sprint Reviews, and Sprint Retrospectives; coached team members on Agile process.
- Developed and executed functional test plans and test cases as well as tracking defects.
- Assisting teams to identify, communicate and resolve or escalate impediments and issues.
- Removed obstacles by finding right personnel to advance tasks and projects.
- Accountable for understanding business and customer requirements, translating those into effective project plan and implementing appropriate technical solution, and escalation of risks, and issues throughout project lifecycle.
- Maintained project schedules by managing timelines and making proactive adjustments.
- Managed minimum of 3 large projects each year while maintaining, schedule and scope requirements.
Financial Systems Analyst
Highmark Health Insurance
08.2016 - 08.2019
- Implemented small, medium and large system changes in lead or support role for multiple Heath Business partnerships.
- Accountable for leading scrum team that handles effort less than 500 hours to deliver highest priority business value through: creating strategies and plan ahead, identify and manage dependencies to minimize impediments, providing guidance on task load balancing based on available team and individual capacity and required skill or knowledge.
- Helped improve production support operations by implementing Agile Methodology which increased performance and issue resolution by 85% and client satisfaction.
- Assisting teams to identify, communicate and resolve or escalate impediments and issues.
- Responsible for scheduling and facilitate Scrum Meetings Daily Scrum Standup meeting, Sprint planning and grooming sessions and sprint Reviews to enable teams to plan and complete tasks based on highest priority and teams' available capacity.
- Accountable for understanding business and customer requirements, translating those into effective project plan and implementing appropriate technical solution, and escalation of risks, and issues throughout project lifecycle.
- Analyzed company initiatives and large sized projects for internal/external customers for system releases.
- This included determining business needs, requirement documentation, functional testing, and defect resolution.
- Translates business needs into clearly defined and documented detailed, high quality requirements, functional designs, and system supplemental specifications for new applications or analyzes change requests/enhancements in existing applications.
- Coordinated testing and issue resolution, successfully implemented changes for Financial, Data Warehouse and Health Care Procedure Code areas.
- Performed detailed test cases design and executed tests.
Business Analyst
PNC Bank, NA
03.2015 - 07.2016
- Collects business requirements and participated in review of process and procedures, workflow analytics and reporting.
- Performed Impact Analysis and held meetings with requestors to determine impact of change.
- Assist in obtaining and identifying business requirement needs, to carry-out and improve applicable business process with 100% satisfaction rate.
- Supports translating business needs, processes and/or procurers by partnering with subject matter experts and business stakeholders to determine and articulate needs.
- Played vital role in support analysis and distribution of Job Knowledge Transfer.
Education
MBA - Global Environment of Business
Point Park University
Pittsburgh, PA08.2016
Skills
- Agile Coaching
- Agile/Scrum/Waterfall Methodologies
- Technical Project and Product Management
- Strategic Planning
- Streamlining Efforts
- Requirements gathering
- JIRA, Confluence, Digital AI (Version 1)
- Testing, Test Plans, Cases & Process Documentation
- Defect Analysis Resolution
- Regression, UI and Functional Testing
- Process Improvement
- Mentoring & Training
Certification
Certified SAFe 5 Product Owner/ Product Manager
Scaled Agile – Issued February 2022
Certified SAFe 5 Agile Product Management (APM)
Scaled Agile – Issued November 2021
Certified SAFe 5 Scrum Master (SSM)
Scaled Agile – Issued October 2021
Certified Human Centered Design Practitioner
LUMA Institute – Issued June 2021.
Certified Scrum Master (CSM)
Scrum Alliance – Issued May 2018
Timeline
Lead Scrum Master
Dicks Sporting Goods
10.2022 - Current
Agile Scrum Master
Highmark Health
09.2019 - 10.2022
Financial Systems Analyst
Highmark Health Insurance
08.2016 - 08.2019
Business Analyst
PNC Bank, NA
03.2015 - 07.2016
MBA - Global Environment of Business
Point Park University
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