Bert Bowles
Richmond ,Va
Summary
Dynamic and reliable driver with a clean record and extensive experience at UPS. Proven ability in route optimization and customer service, enhancing delivery efficiency and satisfaction. Strong organizational skills and a commitment to safety management ensure timely and secure transport of goods. Adaptable team player dedicated to maintaining high standards in all operations.
Overview
13
13
years of professional experience
Work History
Driver
FexEx
Ashland
04.2026 - Current
- Operated delivery vehicle efficiently to ensure timely shipments.
- Conducted pre-trip inspections to maintain vehicle safety and compliance.
- Managed route planning to optimize delivery schedules and fuel usage.
- Collaborated with team members to improve delivery processes and customer satisfaction.
- Maintained accurate logs of mileage, fuel usage, and delivery records.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Obtained signatures from customers upon delivery of goods.
- Reduced delivery times with careful planning and route optimization.
- Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
- Drove safely in various weather and road conditions to avoid accidents.
Package Car Delivery Driver
United Parcel Service, UPS
9901 Coach Rd North Chesterfield, VA 23237 United
11.2020 - 10.2025
- Delivered packages efficiently, ensuring timely arrivals and customer satisfaction.
- Operated delivery vehicles in compliance with safety regulations and company policies.
- Managed daily route logistics to optimize delivery schedules and reduce delays.
- Assisted in training new drivers on operational procedures and safety protocols.
- Maintained accurate records of deliveries, including signatures and package conditions.
- Conducted routine vehicle inspections to ensure optimal performance and safety standards.
- Resolved customer inquiries regarding delivery status, demonstrating strong problem-solving skills.
- Effectively communicated with supervisors regarding any issues or concerns encountered during deliveries, contributing valuable feedback for continuous improvement efforts.
- Demonstrated adaptability by adjusting delivery schedules to accommodate unforeseen circumstances or emergencies as needed.
- Enhanced efficiency by planning optimal delivery routes, taking into account traffic patterns and weather conditions.
- Developed strong organizational skills while managing multiple tasks simultaneously under tight deadlines.
- Promoted a safe work environment by adhering to all company safety guidelines and regulations during daily operations.
- Fostered a professional appearance by maintaining clean uniforms, vehicles, and equipment at all times per company standards.
- Contributed to the company''s positive reputation by exemplifying professionalism, reliability, and a strong work ethic in all interactions with clients and colleagues.
- Completed necessary paperwork accurately, ensuring proper documentation of deliveries for both customers and management records.
- Ensured vehicle safety through regular maintenance checks and addressing potential issues promptly.
- Utilized technology tools such as GPS devices and smartphones for efficient navigation, tracking delivery statuses, and updating client information as required.
- Demonstrated excellent problem-solving abilities when faced with unexpected challenges during the delivery process, finding solutions that satisfied both the customer''s needs and company expectations.
- Maintained positive relationships with clients, addressing their needs and concerns professionally and courteously.
- Maintained clean driving record and observed relevant traffic laws to reduce risks.
- Delivered packages to customer doorsteps and business offices.
- Lifted, lowered, and carried packages typically weighing Number pounds throughout regular course of delivery.
- Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
- Successfully avoided time delivery delays by carefully planning best routes.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Inspected load security and checked for damages.
- Protected people and equipment from hazardous materials by using correct procedures.
Loader and Unloader
United Parcel Service, UPS
9901 Coach Rd North Chesterfield, VA 23237 United
01.2021 - 05.2021
- Loaded and unloaded packages efficiently, ensuring timely processing of shipments.
- Operated material handling equipment to facilitate safe movement of freight within warehouse.
- Collaborated with team members to optimize loading procedures and minimize delays.
- Conducted inspections of incoming and outgoing shipments for accuracy and quality control.
- Maintained cleanliness and organization of work areas to support operational efficiency in warehouse environment.
- Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
- Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
- Increased warehouse organization by sorting incoming shipments and properly storing materials in designated locations.
- Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
- Demonstrated adaptability with cross-training in various warehouse roles, providing support where needed during busy periods.
- Increased safety on job, adhering strictly to protocols during loading operations.
- Decreased loading errors, paying close attention to order details and specifications.
- Facilitated smoother operations by maintaining clean and organized workspaces.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Master Grill Operator
Waffle House
5102 Williamsburg Rd Henrico, VA 23231 United Sta
08.2014 - 03.2019
- Operated commercial grills to prepare high-quality menu items efficiently.
- Trained new staff on grill operations and safety protocols.
- Monitored cooking times and temperatures to ensure food quality standards were met.
- Streamlined food preparation processes to increase service speed during peak hours.
- Collaborated with kitchen team to maintain cleanliness and organization of workstations.
- Cleaned and maintained kitchen equipment regularly.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Distributed food to team members with efficiency in high-volume environment.
- Trained new hires on grill station procedures, upholding company standards for food safety and presentation.
- Collaborated with fellow kitchen staff to ensure timely delivery of orders during peak service hours.
- Reduced food waste with proper storage and rotation of ingredients, maintaining freshness and quality.
- Managed inventory levels effectively to minimize stock discrepancies and maintain adequate supplies for efficient operation.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality grilled dishes.
- Maintained a clean and organized work area, promoting a safe and sanitary environment for food preparation.
- Implemented cost-saving measures by optimizing portion control without compromising dish quality or presentation.
- Upheld stringent food safety protocols, minimizing the risk of cross-contamination and ensuring guest satisfaction.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Checked freshness and quality of ingredients.
- Monitored food temperatures for proper cooking and safe consumption.
- Prepared meals according to customer specifications.
Main Grill Cook
Wendys Restaurant
4609 Williamsburg Rd Henrico, VA 23231 United Sta
03.2015 - 08.2015
- Operated grill station efficiently, ensuring timely preparation of menu items.
- Trained new staff on cooking techniques and food safety protocols.
- Maintained cleanliness and organization of kitchen workspace to meet health standards.
- Monitored inventory levels, assisting in ordering supplies as needed.
- Collaborated with team members to improve workflow and reduce wait times.
- Worked closely with kitchen staff to produce weekly schedule of shifts and duties.
- Completed daily food preparation and expedited service during bustling business hours.
- Maintained consistent cooking temperatures, producing perfectly cooked dishes with minimal wait times for guests.
- Managed inventory and maintained optimal stock levels, minimizing food waste and reducing costs.
- Implemented proper food safety procedures, ensuring a clean and sanitary work environment at all times.
- Conducted daily sanitizing and cleaning procedures at end of each shift before securing building.
- Successfully met high-volume demands during peak hours without sacrificing food quality or presentation standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Stored and handled goods correctly to maintain freshness and condition.
- Verified order accuracy and quality ahead of service to maintain standards.
- Operated and maintained grills, fryers and other cooking equipment.
- Followed recipes and cooking techniques for consistent results.
- Checked freshness and quality of ingredients.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Prepared food at Wendy's, ensuring efficient kitchen workflow and order accuracy
- Assisted customers at Wendy's, providing prompt and friendly service
Campaign
U.S. Government Job Terror Strategies
Richmond Va
10.2013 - 11.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with the Voting Campaign, increasing voter engagement through outreach efforts
- Presented constituents with information for voting, improving awareness of election procedures
- Gathered and compiled information, supporting data-driven campaign strategies
Education
High School Diploma -
Highland Springs High School
200 S Airport Dr Highland Springs, VA 23075 United08.2008
OSHA - Electrical Engineering
Highland Springs High School
200 S Airport Dr Highland Springs, VA 23075 United06.2008
Skills
Friendly and outgoing
Team building
Teamwork and collaboration
Organizational skills
Critical thinking
Reliability
Multitasking Abilities
Route Optimization
Safe driving techniques
Load securing
Map reading
Materials transport
DOT compliance
Route planning
Time management
Valid Driver's license
Customer service
Clean driving record
Safety management
Defensive driving
Route management
Transportation
Relationship building
Heavy lifting
Order picking and processing
Strategic planning
Attention to detail
Problem-solving abilities
Excellent communication
Task prioritization
Written communication
Analytical thinking
Cargo loading
Load monitoring
Food Safety
Inventory Management
Data Entry
Point of Sale (POS) Systems
Food preparation
Kitchen experience
Cooking
Food handling
Timeline
Driver
FexEx
04.2026 - Current
Loader and Unloader
United Parcel Service, UPS
01.2021 - 05.2021
Package Car Delivery Driver
United Parcel Service, UPS
11.2020 - 10.2025
Main Grill Cook
Wendys Restaurant
03.2015 - 08.2015
Master Grill Operator
Waffle House
08.2014 - 03.2019
Campaign
U.S. Government Job Terror Strategies
10.2013 - 11.2013
High School Diploma -
Highland Springs High School
OSHA - Electrical Engineering
Highland Springs High School